Oct 15, 2011 7:39 PM
JTV-69 arrived 13 months to the day, but bad news
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I was pleasantly suprised it came. Opened the box at the Long and MacQuade store, quick check looked okay, felt nice for a couple chords. Brought it home.
Tried a couple first string pull-offs ala RUSH's "Spirit Of The Radio". OMG Nooooo! The first string is so close to the edge of the fretboard that it goes over the edge *chinkk, chinkk, chinkk* every time! ![]()
Wow, so close and yet so far.
Not sure what to do to fix it, it looks like the strings are perfectly centered over the pickups. I can't keep it as it is ![]()
Any ideas?
Thanks ![]()
I think I figured it out.
The neck needs to be moved to the right (if you are facing the fretboard)
Or, the nut, pickups, and bridge need to be moved to the right...
Can't wait for the SWV! ( Stevie Wonder Variax) ![]()
Seriously, this thing is toast for me. Some rhythm guitar player may not notice as much, but it won't cut it for me..not this one anyway. Blows me away that they have huge delay(s) and quality control on both continents..and something like this gets shuffled by and people are whistling like they don't notice how terrible a mistake that is. And they make thousands of them...just sayin'. Good enough to pass? I'm half laughing and half disappointed. ![]()
Exactly the same deal with me.
I've been soldiering on with a 300 since 2007 and ordered my JTV69 12 months ago from Long&McQuade in Dartmouth NS. Finally arrived and I like everything except the string spacing. The smallest bend or pulloff is a recipe for disappointment.
A new nut might help but closer spacing at the nut wil not affect the spacing at the bridge which is fixed... and leave you with angled strings an all the intonation headaches that would create.
James Tyler must be a super accurate guitarist who never bends a high e string more than 1/32 " down......but I'm having a hard time with that.
To my untrained eye the bevel on the treble side of the neck seems greater than the bass side, and robs us of some fret real estate......does it need a refret??? ![]()
Good eye...that bevel is more like a cliff on the treble side..and it reaches into the fretboard area a bit more than it needs to.
I believe the neck and fretboard is, as you play the guitar, needing to be more in the direction "down towards the floor, or to the right if you are facing the fretboard. Even replacing the neck with another Warmoth or whatever will still need to compensate for this bad math execution!
Well, I can't say from first-hand experiance as I don't have mine yet (though the fact that you've recieved a black JTV-69 gives me hope, although my order is the apparently "more rare" 3TS), but I see two real options.
1) Put a new neck on it. A few people have already slapped a Warmoth neck on it with pleasing results. Of course, after dropping $1500 on the guitar, being forced to shell out another $250-400 for a new neck feels ridiculous. Which leads to the second option...
2) Return it. You could always place an order for a 59, see if you get along better with its neck. Either that or grab a first-gen variax for less than half the price. I've had a 500 for over 3 years now and the neck actually isn't that bad. Even if you didn't like it, you could get a killer Warmoth neck and still come out far less than the cost of a Tyler Variax.
Honestly, as the days pass and reports of JTV-69 neck issues roll in (also disappointed that they apparently made the neck thinner; I was really looking forward to a baseball bat), I'm feeling more and more inclined to throw in the towel.
Line 6 should put a neck on it that does what it's supposed to. Other than that, I guess it's going back and I'm waiting for another one...just to see if they can get it right. OMFG.
Hey Stumpsout.....
I see from your pics that my JTV69 is the same and it seems the nut is biased a bit to the high e side. I've played it for 8-10 hrs this week and still cant keep it all on the fretboard so I think I'll try to get the nut repositioned .......no way am I gonna drop $$ on a different neck for a $1400 guitar.....
thats crazy talk
Repositioning the nut is surely needed, not sure if it will cause other intonation, etc.. issues.
Also, yes...those frets did lose some extra 'real estate' from the excessive bevelling job. That made a bad problem worse.
Crazy talk indeed..
Edit: zeddd mentioned to also try loosening the screws and nudging the neck in the direction needed.
I'm one of the guys that put a new neck on mine. At least there is that option with the 69. I wanted something a little less chunky anyway. I actually got a neck that is 1/16" wider at the nut than the original neck and the frets are angled better but it still doesn't fix the problem 100%. I can gig with it though I just have to be a little cautious. I hate to say it considering the respect I have for James Tyler and the number of great things about this guitar and the bridge, but I feel it's a design flaw not bad workmanship or quality control. It would really make me happy and I would pay if they made a bridge plate that will retro-fit with the only difference being that the holes at the back for the screws are closer together so as to offer a narrower string spacing. Considering the issue in fact have the holes spaced to that the saddles are touching, or at least that all you can fit between them is a piece of paper. I did some measurements and on my strat the neck is 1/16" wider (like my replacement neck) and at the bridge E to E string is 1/16" narrower. At least with a replacement bridge plate, we (a lot of us ) could just order it and change it ourselves. And it might be enough for most players and would negate them resorting to putting a new neck on it. I don't mind that I had to put a new neck on it as I wanted to anyway, I like the feel of a strat neck (modern) and this guitar is so unbelievable in every other regard that I wanted to put a dream neck on it with a real sexy wood etc. it's the only guitar I take to gigs and rehearsals anymore.
Thanks man, that explains a lot. I guess i'll sleep on it and decide if i want to keep at this and get a new neck that will help a bit more with this problem *sigh*
I hear what your sayin' sparky.......but once you try the JTV69 Strat and LP models you'll want to use gen1 vax for firewood in the colder months.
Hope you're right, Chris, hope you're right... or maybe not; a few extra dollars saved can come in handy ![]()
Stumps,
How tight is the neck pocket? Is there any play at all? I have fixed these issues with other guitars by loosening the neck screws and re-positioning the neck.
JD
hey, there is a little bit....but not enough.
The nut was not glued in either, so moved it over a bit...but it's still not enough. I have to still tiptoe around falling off of the edge of the fretboard. I can't do an open D chord and pull off the first string...and other pull offs. The fret is crowned too much or whatever you call it...
Owned lots of guitars. Never had this problem. The neck is twisted or something, too. It's a temporary neck, I'll find something else. But what a joke. I wouldn't want my name on a guitar that has a dog neck from brand new, on many guitars. Also, the whammy bar is the wrong size?
Well, I got a couple hours of playing in on mine last night. The high E on mine certainly doesn't have a ton of room, but barring any wide vibrato - which I don't tend to do anyway - I seem to avoid the issue when I play; even pull-offs appeared alright. I suspect your case is more extreme than mine.
I was actually disappointed somewhat with the neck profile; despite litesnsirens describing it as "chunky", I found it rather average - which sucks because I love baseball bat necks! Ah well... still trying to decide whether that's worth returning it over. The models sound better - especially the acoustics, banjo, and 12-strings - and the tuning wheel and rechargeable battery are sweet.
good to hear sparkyERTW.
It sounds better, but L6 sure doesn't do themselves any favors with Variax necks I've had.
I wouldn't call it a $700 guitar when the neck is crap.
Eerie silence from L6....
Review this pic
A luthier can fabricate a new nut from a blank Graphtech TUSQ Nut. The new Nut would have slightly tighter / narrower string to string spacing "pitch".
This will bring the high E string away from the edge of the fretboard , give you more available fret under the high E for vibratos, and allowing improved ability for hammer on's/ offs on the High E string, without it wanting to always fall off the edge of the fretboard.
IMHO they spaced your nut's string to string spacing too wide for the avaiable fretboard width.
When my JTV-69 comes back from Line6 repiar, I'll be making a new nut for mine too ,as it suffers the identical problem.
You are not alone.
These new summer 2011 batch of JTV-69's are slightly different in many crucial areas - compared to the first 2010 batch JTV-69s I played.
The good news is I'm talking to Line6 about all of this, and they are listening.
Quote: These new summer 2011 batch of JTV-69's are slightly different in many crucial areas - compared to the first 2010 batch JTV-69s I played.
Do you mean the new batch is better or worse? I hope you mean better, because I recently ordered a JTV-69.
I think they are still sorting things out
Thanks for the link and everything, stevekc. Thanks for the tip on cutting a new nut, but I think I will not be bothering with this neck. I have about as much confidence in using it as in using a previously enjoyed condom.
So they also went and switched the tremolo from a good working "U" one to a crappy 600 one, too. Isn't that special.
No one has contacted me, so i can't say that they are listening to me based on that. Good luck with yours!
stumpsout wrote:
No one has contacted me, so i can't say that they are listening to me based on that. Good luck with yours!
That could just be because your question is no longer flagged on Customer Support's system as unanswered and needing attention (you effectively marked it as answered when you awarded the Correct Answer). You probably need to re-post the question so Customer Support pick it up and respond, or you could maybe call Line 6 and talk to someone about the issue.
From what you've described, your guitar doesn't seem to be quite right, so rather than living with it and being in any way unhappy to the point where you simply can't use the guitar I would advise pursuing it with a) your supplier and b) Line 6. I own the JTV-59 and the JTV-89 but have played both Korean and US JTV-69s and didn't notice any neck or fretting issues when I did, so looking at the pictures you have posted and reading what you're experiencing with strings slipping off the edge of the neck there would seem to be a problem - and maybe an easily resolved one when it comes to it maybe a local luthier/set-up guy could take a look and offer an opinion on how easy it would be to get it set up so it plays well and suits you.
Most new guitars can benefit from a decent set-up, but mostly an end user can get it near without too much trouble, however your guitar sounds like it might need a bit more than that.
Whatever you do, don't be unhappy with your JTV. If there is something not right with it, you need to get it resolved and your dealer might be the best place to start ![]()
I hope you get it resolved/
Good luck
Nick
Nick and Mr Arkadin,
thanks guys, appreciated. I did take it to a luthier and he strongly suggested another neck. Sorry for the bitching... I'm not in much of a mood to deal with L6 about anything anymore anyway. I'll save my nickels for a new neck and have it installed.
stumpsout wrote:
Nick and Mr Arkadin,
thanks guys, appreciated. I did take it to a luthier and he strongly suggested another neck. Sorry for the bitching... I'm not in much of a mood to deal with L6 about anything anymore anyway. I'll save my nickels for a new neck and have it installed.
No need to worry about being genuinely dissatisfied with something that you've paid good money for if there is a genuine fault and it does sound in your case as if something is genuinely not quite right with the neck on your guitar.
I understand after the frustration in waiting for your new guitar for so long
It was a long wait for everyone pretty much.
It's obviously your choice regarding a new neck and from what I've seen/heard from the users who have put a different neck on their 69's the results appear to be good
so that may ultimately be your best option too, but I think I'd personally still be inclined to get the initial problem resolved by swapping the guitar for a new one with your dealer or by getting Line 6 to sort it out if it's a manufacturing defect and not just a matter of it being personal preference (that's not what I think you're saying).
Anyhow, good luck with your new guitar whatever you decide to do.
Nick
Thanks, Nick. The last thing I want to do is go back to waiting on L6 again. It will be next year before any other guitars arrive around here to attempt a swap.
Yes, definitely re-post as a question - Line 6 are not seeing this thread now. I just tried a demo model (001 apparently) and the neck felt fantastic - although after playing a 300 neck I guess it would
. Anyway this was an early model and seemed fine, although I have to say I don't play lead or do pull-offs and such these days so may not have noticed what you notice.
I think you could/should get a replacement.
stevekc wrote:
Review this pic
A luthier can fabricate a new nut from a blank Graphtech TUSQ Nut. The new Nut would have slightly tighter / narrower string to string spacing "pitch".
This will bring the high E string away from the edge of the fretboard , give you more available fret under the high E for vibratos, and allowing improved ability for hammer on's/ offs on the High E string, without it wanting to always fall off the edge of the fretboard.
IMHO they spaced your nut's string to string spacing too wide for the avaiable fretboard width.
When my JTV-69 comes back from Line6 repiar, I'll be making a new nut for mine too ,as it suffers the identical problem.
You are not alone.
These new summer 2011 batch of JTV-69's are slightly different in many crucial areas - compared to the first 2010 batch JTV-69s I played.
The good news is I'm talking to Line6 about all of this, and they are listening.
The issue is not spacing. The issue is the Korean factory and the bevel on the edge of the frets. That is why not everyone, in fact, not a lot of people are having this issue. The string spacing and neck width are exactly where James Tyler wants them. We have already contacted the factory and made sure that they don't bevel the edge of the fret more than a certain degree and to be careful when sanding and polishing the fret to not round that edge over. They build these by hand and sand and polish by hand so on some they go to far an make a nice ramp for the string to fall off of. You can definitely grab the neck and pull it toward you to get the high e away from the edge. Hold the guitar as if you were playing lap steel and just gently pull the neck to the left as you look at the front of the guitar.
Interesting -
So will Line 6 refret my JTV-69?
Because the frets on mine are highly beveled and restrict my ability to bend either the high or low E strings.
Steve Conrad
Line6RichRenken wrote:
The issue is not spacing. The issue is the Korean factory and the bevel on the edge of the frets. That is why not everyone, in fact, not a lot of people are having this issue. The string spacing and neck width are exactly where James Tyler wants them. We have already contacted the factory and made sure that they don't bevel the edge of the fret more than a certain degree and to be careful when sanding and polishing the fret to not round that edge over. They build these by hand and sand and polish by hand so on some they go to far an make a nice ramp for the string to fall off of. You can definitely grab the neck and pull it toward you to get the high e away from the edge. Hold the guitar as if you were playing lap steel and just gently pull the neck to the left as you look at the front of the guitar.
Thanks, Rich....yes, indeed it is the excessive fret bevel that causes the problem on mine, even after adjusting as much as possible with the neck and nut. I have to decide if i will return the guitar over this for another one, get another neck, or learn to live with it. I'm pretty sure it will be too frustrating for me to keep it as it is. I went to Long and MacQuade today and tried out a different Sunburst 69...it had the same fret bevel problem. The service was 'completed' on my 69, not much really, just a setup of the guitar and whammy.
The bevel fret issue was beyond the scope of the setup, so I can send it back, get a new neck, or live with it. I'm deciding once again what to do at this point. Too bad some pinhead filed it too much or I'd be just needing the tremolo cable tie 'mod' done and I'd be set to go.
Oh brother....as far as the 'service center' setup I recieved goes, the guy just set up the tremolo so that it is unable to be pulled up! It rests against the body of the guitar and can only be pulled 'down' to make a dive bomb, but goes 'klunk' against the body when returning to zero, and won't go up in pitch! And of course, won't stay in tune.
Nice job, Einstien! Geesh, I could do that! That's why I took it in to a 'service center'. I might as well have took it to Wendy's! What a joke!
Too bad i don't qualify for the "send it to Line 6 and get it fixed properly" priviledge ![]()
That's an "authorized service center"? I wouldn't authorize them to run the remote for my TV!
So forget them fixing this:
Trying to get a luthier to do it, as shown in stevekc's thread. It's a bit beyond what i'm comfortable with. ![]()
Find a local guitar tech you can trust ( get a referal)
print out these instructions
http://line6.com/support/thread/73637
and take with your guitar to the tech for a setup.
Thanks yet again stevekc! ![]()
I have done exactly that, he has the link to your info and confirmed he can do it, he has the guitar right now. I also tried tracking down some 3/16 hose for inside the trem springs, but could only find 3/16 heat shrink tubes, so will try that on the inside of the springs. Should be okay unless i'm too hot of a player (badumm-ching).
I'm also open to trying/cutting another nut to try and get me away from the steep bevel cliff i keep falling off. If not, a fret job or new neck is necessary for this player! I couldn't find a hair tie, so wrapped a sock around the strings behind the nut to dampen that area. It's war now!!!![]()
EDIT - By saying "war". I am only refferring to me versus the guitar... It needs to learn it's place ![]()
Waiting still, no Variax 5 days tomorrow. The 'service' guy also ruined the nut, cut it down all bizarrely. The luthier said "no problem" to fixing it but then just got going and got a flu bug, then couldn't find some parts today. Was kinda short with me when i called today. Wow, this saga sure has gone on and on. ![]()
Went to the James Tyler Variax Clinic at Long and MacQuade in Calgary today. Took my daughter, too. She's 8 and has begun to really like guitar a lot more lately, so we ducked out of school an hour early to take the "field trip". She had a couple "wow" moments. The guy demonstrating was good.
The DT-50 sounded good, but that was a lousy place for a clinic. The staff was ragging a few times that it was too loud. Poor demo guy must've felt like a busker in the middle of the store. It was a poor area provided for an otherwise good showing of the gear, even though I didn't hear anything I didn't already know, except about the DT-50. And it was claimed that the HD series can do 8 delays at once, etc.. and I thought it was kinda misleading to omit the DSP LIMIT REACHED info.
He demonstrated on a black JTV-69 like mine, but without the tremolo bar inserted...for good reason. I got a nice Variax shirt and some Line 6 picks in a little container. Just sitting here typing with no Variax. Seems ironic at the least and depressing actually. No word from the luthier today at all, tomorrow is holiday and long weekend. Saw a friend there that got a 59 and says he loves it. *sigh*
You might have to write a book, but I'm not sure if it would be horror or comedy...hang in there...
An update...
So our tale of woe and all show but no go continues. We left off at being told to go to the authorised service center that just tightened the tremolo springs all the way so that the whammy was against the body. He also cut the nut grooves in some weird deep way that basically ruined the nut on top of the 'set up' of the rest of the guitar. it played like schitt..
On my way back from the 'set up' (satanic sacrifice is more like it) I received a very well-timed and pleasant call from none other than Line 6 Rich R. What a great dude and a very nice chat we had.
I took the JTV-69 back to the luthier, he cut a new nut that now allows my strings to go over the pickups in the correct spot, and is better at not falling off the edge of the OVERBEVELLED FRETS, but I still have to tip toe around it for first string pull-offs, (which I use a lot). He set up my guitar and tremolo again, and suggested using a ribbon cable and different ends instead, he ordered the parts. Still waiting for them 2 weeks later, but I don't care, the electronics work already. Cost of new nut and another setup 40 + 40 = 80 bucks. It works okay now. Not Floyd Rose okay, but good enough i suppose.
I got home and tried it out more. Right away i realised that the bridge has a peezeio slicy buzz like a sitar (no it isnt the sitar model) very noticeably. Terrible in fact. I call him and tell him about it. He says that he was reading on a forum about that, something to do with peezio collars or something. I tell him I can't use it like this or record, he says he'll see about it. I call again this week, nothing. I ask if I can get the link to that forum and read about it myself, nothing.
Anybody know how to fix the slicy buzz in my peezeeoze bridge? Hope you all are having wonderful lives. Mine sucks in other areas, this is the one thing I was hoping would be a fun distraction, but it's just another bag of schitt instead. ![]()
Here's hoping for a good update one of these times.
Try isopropyl alcohol on a Q-Tip swab.
Swab each Piezo bridge saddle , use very small drops. !
stumpsout wrote:
I took the JTV-69 back to the luthier, . . . suggested using a ribbon cable and different ends instead, he ordered the parts.
Do not change the Piezo Bridge Cable to a Ribbon Cable!!!
A similar Flat cable was used on the old Variax 500/700.
Sure it will work - at bedroom volume levels.
But play a live gig or concert with a real Rock driummer on a Friday night cranked up to 105db , YOU WILL HAVE MICROPHONIC FEEDBACK
This feedback problem will manifest because the ribbon cable is non shilded cable, leaving the signals emerging from the piezo bridge saddles totally exposed to EMF fiields.
See this post for more details:
Thanks for the help stevekc and the rest of you. Very helpful, all of it.
I have confirmed with a straightedge that my neck does also "bow in" and become much narrower at the nut. This problem of falling off the edge of the fret when using the high E string is not something that I can live with and the issue is not solvable on this neck for me. A replacement is what is needed here.
Still in JTV Variax Helll...
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You wouldn't believe me if i told you.
1,885 posts since
19-Apr-2008Currently Being Moderated4-Nov-2011 2:21 PM (in response to stevekc)Re: JTV-69 arrived 13 months to the day, but bad newsstevekc wrote:
Review this pic
A luthier can fabricate a new nut from a blank Graphtech TUSQ Nut. The new Nut would have slightly tighter / narrower string to string spacing "pitch".
This will bring the high E string away from the edge of the fretboard , give you more available fret under the high E for vibratos, and allowing improved ability for hammer on's/ offs on the High E string, without it wanting to always fall off the edge of the fretboard.
IMHO they spaced your nut's string to string spacing too wide for the avaiable fretboard width.
When my JTV-69 comes back from Line6 repiar, I'll be making a new nut for mine too ,as it suffers the identical problem.
You are not alone.
These new summer 2011 batch of JTV-69's are slightly different in many crucial areas - compared to the first 2010 batch JTV-69s I played.
The good news is I'm talking to Line6 about all of this, and they are listening.
The issue is not spacing. The issue is the Korean factory and the bevel on the edge of the frets. That is why not everyone, in fact, not a lot of people are having this issue. The string spacing and neck width are exactly where James Tyler wants them. We have already contacted the factory and made sure that they don't bevel the edge of the fret more than a certain degree and to be careful when sanding and polishing the fret to not round that edge over. They build these by hand and sand and polish by hand so on some they go to far an make a nice ramp for the string to fall off of. You can definitely grab the neck and pull it toward you to get the high e away from the edge. Hold the guitar as if you were playing lap steel and just gently pull the neck to the left as you look at the front of the guitar.
You know I've said it before, I have the greatest respect for James Tyler, there's no doubting he is a genius, but if in fact the spacing is exactly how he wants it then I think he's made a mistake. It seems to me that he was perhaps going for a more vintage feel to go with the vintage models. Whatever the case, I can play my strat forever and not have a single string slip but even after swapping out the neck on my JTV it still happens, not as much as with the original neck, but it happens. As I stated earlier my strat is 1/16" wider at the nut and 1/16" narrower string spacing at the bridge. The necks are the same width by the time you get to the 12th fret... likely a little earlier than that but I only did that measurement. So there is an overall 1/8" difference of string spacing across the span of the neck that is significant. Now you can factor in fret shoulders and really get into trouble but even if you have nice steep shoulders like on my new warmoth neck you can still get into trouble because STRINGS ARE SPACED TOO FAR APART FOR THE WIDTH OF THE NECK. Sorry, didn't mean to yell. it's just that there are so many threads on here about this and so many posts from so many users on all of the threads that it's an obvious problem. We need some options to customize to our needs. You can call the guitar spec'd perfect if you want. I think it is perfect if you just want to strum open chords in first position. For for those of us that want to expand our horizons beyond that let us order and pay for custom nuts and custom bridge plates with spacings that will bring the strings in from the edge of the guitar. Please!!!
You yell much kinder than I would if I had already gone and replaced the neck and STILL have the slipping off the edge problem. Thanks for sharing that and saving me going through the exact same thing. I've sent 3 e-mails privately in the last few days since i heard that stevekc got his neck problem resolved thoroughly, and had no response from the Line 6 person. I can hear crickets chirping actually. Same old thing. Treated as trash, no good for nuthin anymore. ![]()
check your messages
I am suprised that the lutheir advised to have the neck replaced. I have a 59. Same as you, the lower E was also gliding of the neck while bending. I spotted that the nut was not aligned (same as your picture). It was something like 1/2 mm. Not that much but enough to have that issue. I went to a luthier and replaced the nut by a tusc. Total for new nut + setup = 60 euros.
I have now my JTV59 (a black & a sunburst) for more than 2 months. Besides that nut issue I have nothing to complain about. Even without the Variax technology this really great guitars that has become my main axe. Although the Variax technology does not sound 100% like the original it offers so much prossibilities and flexibilities that it is hard to come back to a single soundingt guitar. (I am using an HD500 through an atomic power amp & planning to get an dt-25). I wish the next generation will feature a vibrato as this is the only thing I am missing on it.
Hey Stumps--
You've been a valuable forum member for years--I bet Line6 would want you to be happy--maybe a PM to Rich Renken?
Don
Hey thanks Don, I guess i have no confidence in L6 regarding the JTV to even consider bothering with that at this point. I just want to play the guitar and do my thing. This has been a long enough road. I'll get a neck soon as I can. Cheers man ![]()
Seriously stumpsout, I'm sure if you directed a Line 6 employee to this thread they would bend over backwards to help. I understand that often we reach points of not bothering with things after a certain point (this happened to me recently in a non-music scenario).
Even if you decide to do your own thing and change the neck, at least PM Renken and see what Line 6 has to say on the matter - you can always decline any fixes they suggest if it means being without a guitar, but maybe they'll send you a replacement in good faith so you're not JTV-less and you can send the other back. Or they may have some other solution.
You're probably right, i should PM Rich.
Fawk
Mr_Arkadin wrote:
Seriously stumpsout, I'm sure if you directed a Line 6 employee to this thread they would bend over backwards to help. I understand that often we reach points of not bothering with things after a certain point (this happened to me recently in a non-music scenario).
Even if you decide to do your own thing and change the neck, at least PM Renken and see what Line 6 has to say on the matter - you can always decline any fixes they suggest if it means being without a guitar, but maybe they'll send you a replacement in good faith so you're not JTV-less and you can send the other back. Or they may have some other solution.
Sent a PM to Rich yesterday. Thanks for that.
Haven't heard back yet.
Hopefully before the weekend I'll hear something... I can't believe I'm back to having this on my mind. ![]()
Not sure that i should expect anything...what can be done? Is there a secret stash in the back that might be able to be dipped into for squeeky wheel guys with cases like mine? Probably not. Is it more likely to expect the standard "return it to the dealer" or "have an authorize service center look into it", or be back on some list that no one really can say what will happen or when? This makes me sick.
Mr_Arkadin wrote:
Seriously stumpsout, I'm sure if you directed a Line 6 employee to this thread they would bend over backwards to help. I understand that often we reach points of not bothering with things after a certain point (this happened to me recently in a non-music scenario).
Even if you decide to do your own thing and change the neck, at least PM Renken and see what Line 6 has to say on the matter - you can always decline any fixes they suggest if it means being without a guitar, but maybe they'll send you a replacement in good faith so you're not JTV-less and you can send the other back. Or they may have some other solution.
I appreciate your suggestion and took your advice.
I'd have to rule out the "bend over backwards to help" possiblity at this point
Not even a slight leaning forward I'd say?!
BTW, the tremolo system doesn't stay in tune worth crap on mine, either. I didn't even bother to try it out at first thinking that I'd settle for "just stay in tune and work, please!"...but now that i tried it, the whole guitar won't even stay in tune. Worst guitar experience EVER! A long time ago!
It's shorter to list what DOES work on this guitar than what doesn't work. What a drag. I guess i have to take it back to the store after all ![]()
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EDIT: L6 told me to take it back to the store and get service on it there. I don't know why others get their guitars sent to L6 and not me. Seems odd.
I took it in this morning.
The luthier noticed a weird twist in the neck, as well as the spacing of the bridge seemed wider than the nut spacing. The substituting of the tremolo from the original JTV "U" model to the Variax 600 tremolo model is also quite suprising and disappointing. I figure I better hold on to what I got before they downgrade any other parts ![]()
the spacing of the bridge seemed wider than the nut spacing.stumpsout wrote:
The luthier noticed a weird twist in the neck, as well as the spacing of the bridge seemed wider than the nut spacing. The substituting of the tremolo from the original JTV "U" model to the Variax 600 tremolo model is also quite suprising and disappointing. I figure I better hold on to what I got before they downgrade any other parts
I would point out to you and your luthier that EVERY FENDER STRAT EVER MADE has a wider bridge than Nut. You are welcome to get a ruler and prove me wrong.
yeah, it's not unusual. I don't know everything about this stuff. FWIW, the Workbench thing didn't work either, and the 1/4 inch jack is so tight I feel like I'm going to break my guitar cord going in or out of it.
stevekc wrote:
I would point out to you and your luthier that EVERY FENDER STRAT EVER MADE has a wider bridge than Nut. You are welcome to get a ruler and prove me wrong.
I misquoted what I heard him say about the nut (must be the glue fumes I breathed).
He said that the nut did not fit the length of the slot. I took a photo, you can see that once the nut was made to be flush with the bass strings side, there is a GAP on the treble side. My bad for not saying it right.
Nut flush on bass string side -
Nut has a gap because it is too short to be flush with the neck on the treble strings side. And the thin E string still falls off the edge if I pull it the way I always have done before without a problem on my other guitars.
Hi again, I'm off to see my guy at L&M tomorrow....the nut on my neck was loose, and is also 1/8 shy of the slot (but the good news is if it is positioned like that - flush to the bass side, then the high e string position works for me
)
Out of morbid curiosity whats your serial # (mine's 11080034). Maybe they had a bad nut week.
My salesman says he will make sure its is corrected to"spec" so I guess we need to know the exact E-e measurement of Tyler's specifications.
Cheers Chris.
Serial # W11080015
JTV-69 Black
Good luck with yours
FWIW - my JTV-69 (with the sticky tremolo) was serial # W11070555
Thx.
FWIW, Line6Tony responded back to me the same day which was nice. Just waiting for more info for now.
Hey Stumps, I just wanted to come back and see how things are going here. I actually worked out a bit of a solution for myself, just in case you are still having issues or are considering a new neck. I did a little experiment that worked for me. I found that by adjusting the bridge saddle of the high E string so that it isn't perfectly flat but angled so that (if you are standing with your guitar on) the bottom of the saddle raised higher than the top, it will acutally move the string of the guitar in just a little bit. This was enough for me to stop the string slippage. Maybe this isn't the perfect solution but it works. It doesn't slide out of the centre of the saddle at all and I'm not getting the slippage anymore. And if you raise the outside while lowering the inside you can keep the string height the same.
I've got the same issue. Saw a Line 6 Demo at the the store and his guitar had the same spacing issues. I may not be a great player, but I was messing around with a Ricky 12 sound and couldn't get a basic 2nd fret pull-off on a D chord to play right. I have another guitar coming in tomorrow. Hope they've fixed this and the noise issues.
I've had my replacement JTV-69 for almost a couple of weeks. Still have hiss issues with the mags on the VDI cable but it's just a little bit better than the original. Still waiting for a factory update there.
I took my original back and played 2 others at L&M. One was unplayably WORSE than my original, one was slightly better. I traded. It's better on the high E side, but I'm still running off on the low E side. Not totally happy, but gigging with it much more succesfully.
Big Question: So, after all the great reviews we read and watched while we were waiting for our guitars when Line 6 was passing American JTV's around, why didn't the reviewers report this as an issue? The guys I saw were certainly proficient players. It appears this wasn't a problem for them. Applying that conclusion, if this isn't an issue on the American models and there are according to responses by Line 6 personel, only a few of us reporting this as a problem, why don't they replace our defective necks with American necks and be done with it?
mike-w wrote:
why don't they replace our defective necks with American necks and be done with it?
Not going to happen
I asked if i could simply exchange my "fretboard is too narrow" neck for a wider one, and was told this is flat not possible.
My only option was to swap the whole guitar for a different one.
more here:
stevekc wrote:
My only option was to swap the whole guitar for a different one.
Warranty is warranty. Guess I'll just ride this one out. Maybe they'll get their production team trained better and resolve the noise issues. I'll trade mine in in 6 months.
The guys at Long & McQuade are aware of these issues. Heck, they even lost a sale in the demo room on the worst JTV-69. A guy was playing it when I arrived. I walked him through the modelling and he really liked it but agreed, the E string issues made that guitar unacceptable. He stuck around and we both played all 3 guitars with my X3L. When he heard the hiss in all 3, he decided the JTV wasn't quite sorted yet and went up the street and bought a Gibson modeller at another store. (I haven't seen that one yet.)
That afternoon, the guys at L&M called Calabasas to talk to them about these quality issues. I know they've sent back 3 JTV's so far. There may be more.
I swapped out my neck for a Warmoth virtually the day after it arrived early this year, I think I was the first to do so and I haven't looked back since. It just plain works and I've yet to slip the E string off the side of the neck while playing. A shame that since then the problem still appears to be there for some of you guys. It should not be the case that to resolve a manufacturing/design issue that we have to resort to extreme measures to remedy that which should not be there in the first place.
For me, this is the dream guitar, well worth waiting for and I have never played any guitar for as many hours pro-rata in my entire life. I have been playing since 1973 which I suppose qualifies to make such bold claims about how good this guitar is with a Warmoth compound radius neck. I treat this guitar just like any other, it's a tool to do a job and after initial tweaks to stablise the whammy, set intonation, neck relief, string height etc, I just wipe it with a dry cloth after every gig and poilish it every string change. I was dissappointed when mine arrived and quickly concluded that it was not going to play well with the original neck especially after such a long haul of a build up.
Just a small tip for you guys, if you are thinking of ordering a replacement neck, have a look at getting a compound radius one, you will not go back when you have tried one.
Best regards to all.
I too can vouch for what 'Mark' says. I got one of the first JTV-69's. Hated the neck...had the problem w/the first string...neck was too thick. Switched to a compound radius strat neck (from Stewmac)... I had a setup done on the neck/frets/relief/intonation... Now, it's a great guitar.
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