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871 Views 5 Replies Latest reply: Nov 8, 2011 10:51 AM by Line6david RSS
kerosene Just Startin'
kerosene
22 posts since
Dec 7, 2007
Currently Being Moderated

Oct 29, 2011 1:25 AM

POD LiveX3 Audio dropout

Hey all,

 

I've been using my LiveX3 for a few years now, without many problems. Mostly minor stuff that can be easily fixed or ignored. But now I'm getting this seriously annoying audio drop out. I'll be playing for approx 4-5 min and everything will freeze solid (gearbox metronome and/or DAW) for a few seconds then come back online. Anyone have any ideas why this is happening and what I can do to fix it?

 

As fas as I know all the latest updates are installed. Everything run through Windows 7.

 

Thanks for the help

 

Tags: gearbox, problem, pod_x3_live, x3_live
  • Line6Don Line 6 Support
    Line6Don
    5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Nov 1, 2011 10:07 AM (in response to kerosene)
    RE: POD LiveX3 Audio dropout

    Hey kerosene,

       

      Make sure you have applied all available Windows updates, computer hardware driver updates. Then make sure you are running the latest version of Line 6 Monkey:

       

      Windows Line 6 Monkey 1.43:

      http://line6.com/getrelease?rid=4223

       

      Once Line 6 Monkey is installed, remove any additional unnecessary USB and firmware devices from your computer when troubleshooting this issue. Make sure to connect it directly to a USB port and not a USB hub, extension, or keyboard of any kind, preferably connect it to a USB port on the rear of computer. Try using additional USB cables and every USB port available until you are able to launch Line 6 Monkey and detect the device.

        

      After Launching Line 6 Monkey apply any updates that are available until you have a green check next to each component.

       

      Try again to see if you experience any dropouts, if you do, try every USB port available until you have exhausted all available ports.

  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Nov 8, 2011 10:51 AM (in response to kerosene)
    Re: POD LiveX3 Audio dropout

    Hi,

     

    Glad to hear the issue is resolved. Let us know if you need anything else.

     

    Thanks,

    David

    Line 6 Customer Support

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