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deanesque Just Startin' 38 posts since
Aug 14, 2008
Currently Being Moderated

Nov 6, 2011 8:48 PM

What every HD500 owner needs to know!

I've had a love/hate relationship with my HD500 for almost a year.  I could rarely get a decent clean sound with my Strat and my Les Paul sounded horrible.  I alost sold it several times.  This all changed when I read on another forum that having input 2 sent to "SAME" would over drive the unit.  I thought this may be why, even after the firmware update, I still got ugly crackly sounds on the cleans,  I set all my patches to input1=guitar and input2=variax, ALL MY PATCHES SUDDENLY SOUNDED GREAT!   I could even hear the noise level drop by just change the input to field in HD Edit.

 

After all this time of being ready to sell it and liking my Fender Mustang III MUCH better I am finally blown away with the HD500!

Does Line 6 know this is the default!  It boggles my brain to think of all these people possibly hating this awesome unit because of this.

  • Rowbi Expert Line 6 User 7,745 posts since
    Nov 25, 2006
    Currently Being Moderated
    1. Nov 7, 2011 1:36 AM (in response to deanesque)
    Re: What every HD500 owner needs to know!

    that default is in place so that dual tone patches work correctly.  Line 6 is aware though, and who knows, they may release an update to help work around this in the future.

     

    Cheers

     

    Rowbi

  • Br4veheart2 Just Startin' 13 posts since
    Dec 3, 2010
    Currently Being Moderated
    2. Nov 8, 2011 2:48 PM (in response to Rowbi)
    Re: What every HD500 owner needs to know!

    It'll be a few more weeks before I can get my HD500, but I'll make a special note of this good tip - Thanks!

    Pete.

  • Sean_Clarke Just Startin' 65 posts since
    Jan 24, 2009
    Currently Being Moderated
    3. Nov 9, 2011 6:21 AM (in response to deanesque)
    Re: What every HD500 owner needs to know!

    I too almost sold my POD HD500 due to this, I had a lot of background noise and couldn't get a great tone until I switched the second input off (to Variax)- I would imagen the amount of noise picked up from the floating inpout would vary from studio to studio.

     

    I have subsiquently bought a DT25 and live the HD/DT combination, although again, Line 6 area realy missing a trick to get it all to sound good out of the box...put a link to a DT50/25 set list- all pre amps, no reverb block etc. Sure, every use can do this seperately, but for that 'out of the box this sounds great' feeling without reaserch and tweeking, you can fix most issues with a set list!

     

    LINE 6.....Post some set lists/banks in documents/sticky with all presets to pre-amp only and all inputs to input 2 off! etc.- Great starting point for DT25/50 Owners

     

    Please also post 'sticky' the great set lists created by users (there are now many versions) of each amp type clean/crunch/lead with just a standards set up (again, pre and full amp versions, inpout 2 off)

     

    Like it bor not some userts never tweek or venture of pre-sets, I have even heard HD500 demo (local music store) sound horible as they put it through an amp incorrectly to get a muddy mess (they even had the amp reverb on presets with reverb!). Assume everytone is an idiot, make many setlists for different situations!

     

    This simple action will result in more happy users, less returned sold HD500's!  would ship the HD's with above in the user slots!

     

    Message was edited by: Sean_Clarke http://line6.com/support/thread/46526   Set Lists by Amp Type, Pre Amp Only versions etc.... Great thread, somewhat hidden!

  • hansvaneven Just Startin' 372 posts since
    Jan 31, 2007
    Currently Being Moderated
    4. Nov 10, 2011 6:01 AM (in response to deanesque)
    Re: What every HD500 owner needs to know!

    Impressive find, thanks!

  • DeanDinosaur Iknowathingortwo 443 posts since
    Jul 30, 2009
    Currently Being Moderated
    5. Nov 11, 2011 5:23 PM (in response to hansvaneven)
    Re: What every HD500 owner needs to know!

    Stuff like this is what makes the time spent on this forum well worth it.  I found this out quite early as soon as I upgraded to the HD500 and I feel lucky for finding out, because this is much better than the default and makes quite a difference. I am honestly hoping that the next update will include an option for input 2 being nothing which might even be quiter than Variax!  I'm actually quite surprised this isn't an option and why would option for input 2 makes a difference if nothing is plugged in!. My mixer doesn't pickup anything from the inputs if nothing is plugged in, so why does the HD500 Pickup noise fromt the MIC (maybe it doesn't but the algorithm for choosing MIC is not programmed efficiently)

  • kiki_90291 Just Startin' 33 posts since
    Dec 5, 2008
    Currently Being Moderated
    6. Nov 11, 2011 9:54 PM (in response to deanesque)
    Re: What every HD500 owner needs to know!

    Wow - I just tried this and it's amazing!  Thanks!!!!

  • BryanMichael Just Startin' 23 posts since
    Nov 20, 2010
    Currently Being Moderated
    8. Nov 12, 2011 6:31 AM (in response to deanesque)
    Re: What every HD500 owner needs to know!

    I had a similar issue.  My strat sounded okay, but the LP was overdrivinig the input of the unit.  I tried using the pad, everything that MADE SENSE...until another user on HC pointed me toward the inputs and noted that the HD500 actually had a "stereo in" and it was either summing or duplicating my guitar signal.  Well, once I set the INPUT 2 in the SETTINGS menu to something like "Variax" or anything but what it was set to by default...the HD opened up to me.  It was a relief actually, because I was ready to sell it as well, and any mention of an LP "overdriving" the unit met with the wonderfully uninformed responses of "your unit must be faulty" or "it's your imagination" most of the time.  If it weren't for someone actually taking the time to explain the issue, I doubt I would still have a POD at all.

     

    After sorting that out, I have updated to the POD HD Pro and I am very happy.

  • hansvaneven Just Startin' 372 posts since
    Jan 31, 2007
    Currently Being Moderated
    9. Nov 12, 2011 8:07 AM (in response to deanesque)
    Re: What every HD500 owner needs to know!

    Can't believe that Line 6 lets such a big error in all their devices, I mean, this makes the whole unit sound better with less noise, this must be set to standard in next firmware update, imagine 95% of the people who have the HD playing with a bad setup

  • sintetik123 Just Startin' 1 posts since
    Nov 12, 2011
    Currently Being Moderated
    10. Nov 12, 2011 10:33 AM (in response to deanesque)
    Re: What every HD500 owner needs to know!

    Thanks for sharing but, in my case, that's not the solution.

    It seems that some (?) units have a hardware problem that makes them overdrive digitally (clipping) at the input stage or even at the AD converters. Line6 doesn't tell us about that "trick" you mention because even if that works to reduce the problem, it doesn't fix a problem that is not fixable by a simple software change.

    When I use your procedure I am making the signal lower and that reduces the problem. The same happens when I reduce drive and master settings. The same happens when I use my strats instead of the LPs. The same happens when I engage the guitar input pad. The same happens when I cover my ears. But that isn't really solving the problem... For me, all these approaches dull the sound of the amp models (which, by the way, are great).

     

    Do you really believe that if this was down to a software change that Line6 would not solve it quickly to avoid loosing the money that they are loosing with this stunt? Two of my friends gave up on buying this unit because of this! With other brands or at least other industries, there would be a recall of units serial number X to Y. In this case, silence...... the clients can take the pain.

     

    I own lots of equipment, mostly related with professional studio recording. I always felt like Line6 made toys, equipment to be sold at supermarkets, like casio keyboards! My first and last Line6 equipment confirmed it.

  • relayerjb Just Startin' 90 posts since
    Aug 8, 2011
    Currently Being Moderated
    11. Nov 12, 2011 11:28 AM (in response to hansvaneven)
    Re: What every HD500 owner needs to know!

    What I can't believe is why they designed it this way in the first place.  It's great to have 2 inputs for guitar and vocals or whatever.  But why do you need to have both inputs active in order to use both paths?  They can't simply split a mono signal that comes in from input 1 to go thru both sides of the signal chain?

  • sean106ESP Just Startin' 90 posts since
    Aug 29, 2011
    Currently Being Moderated
    13. Nov 12, 2011 11:51 AM (in response to deanesque)
    Re: What every HD500 owner needs to know!

    Great info guys. Do you have to do this to every patch? Or just in the overall settings menu?

     

    Also sorry if I missed it. Are we talking about using the HD500 live in a FX return of a tube amp or just the DT25 or into a computer? Thanks.

  • DeanDinosaur Iknowathingortwo 443 posts since
    Jul 30, 2009
    Currently Being Moderated
    14. Nov 13, 2011 4:29 AM (in response to sean106ESP)
    Re: What every HD500 owner needs to know!

    You have to do this in every patch, as this setting is per patch. This applies to anyway you use the HD500, Direct, into the effect loop of another amp, etc.

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