Community: Where/How do I order replacement parts for the HD500 and M13?

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558 Views 3 Replies Latest reply: Jan 19, 2013 12:50 PM by zbcs

michael_genius

3 posts since
Sep 14, 2009

Currently Being Moderated

Nov 23, 2011 12:26 AM

Where/How do I order replacement parts for the HD500 and M13?

I own both an HD500 and M13. Sadly the Tap Tempo Switch on each of them has failed.

I know what needs to be replaced and am competent to replace it.

Where/How do I order replacement parts for the them?

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Tags: switch, tap, tempo, replacement, m13, parts, hd500

Rowbi
7,745 posts since
Nov 25, 2006

Currently Being Moderated

Nov 23, 2011 2:05 AM (in response to michael_genius)
Re: Where/How do I order replacement parts for the HD500 and M13?

Line 6 only supply parts to authorised service centers. if you can persuade a service center to sell you the parts, then great. otherwise your only option is to have the service center do the work... Others have said how complicated it can be to replace those switches are, as they're sprung loaded, and cren't simple.

Regards

Rowbi

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- zbcs
  4 posts since
  May 10, 2011
  
  Currently Being Moderated
  
  Jan 19, 2013 12:50 PM (in response to Rowbi)
  Re: Where/How do I order replacement parts for the HD500 and M13?
  
  any luck - i just need footswitch as spring is bad - do you know the PART # by any chance?? anybody?
  
  'tanks !
  
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Line6david
5,196 posts since
Jan 27, 2010

Currently Being Moderated

Nov 23, 2011 8:33 AM (in response to michael_genius)
RE: Where/How do I order replacement parts for the HD500 and M13?

Hi,

If the units are under a year old you can have them repaired for free at a service center:

http://line6.com/service_centers/

Otherwise, you can contact Avalanche Pro Audio, they are a service center that sells parts to the public:

http://www.avalancheproaudio.com/

Thanks,
David
Line 6 Customer Support

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