Alternative to what? What exactly is the problem, and what have you tried so far to fix it?

Hi man. I understand your worry. I'm from Brazil and there's NO assistance for Line6 over here. So I would be like you, trying everything to fix the unit myself and avoid sending it abroad.

Please read carefully because it may be a hardware problem or also software problem.

1) Uninstall ALL drivers from Line 6 from your computer. Do it with the USB cable unplugged

2) Turn off your computer (to clean up RAM memory, very important if it's Windows XP)

3) Download the Drivers:http://line6.com/software/readeula.html?rid=4143

4) Install the drivers (please, keep the USB unplugged!!! Don't plug it!)

5) Almost at the end of the installation, the software will ask you to plug it. IMPORTANT: at the END of the installation

6) Read carefully: Turn OFF (power off) your POD. Plug the cable on a different USB port on your computer (don't use the one you're used to plug. Use another one for Microsoft Windows litterally install a new driver). Plug it with the POD Turned Off.

Note: It's dumb but a usb driver installed for a USB port #1, won't work on USB #2 for example. So if you have removed the USB drivers, even if Windows hasn't deleted the driver for any reason, using a different USB port may help you.

7) Computer USB plugged? POD USB plugged? Turn the POD On

8) Wait to check if the unit will be recognized by your computer

IF the unit is recognized:

9) Don't even think of unplugging it!!

10) Download the Flash Memory Updater: http://line6.com/software/readeula.html?rid=3197

Note: don't worry about your tones. At the beginning it will ask you if you want to keep the tones or not

11) Flash the memory it following the instructions shown by the software, BUT DON'T UNPLUG!

12) If everything works fine... send me a Polish beer to Brazil and be happy

IF the unit is NOT recognized:

9) Note that I've told you to plug the USB with the unit turned off. Why? Because if you have a firmware error when the unit is turned on, at the initialization it will recognise that it's plugged and MAY accept the signal from USB port

10) As BigChas52 said, please try it again on a different computer, but following the same instructions

I've written this entire "book" because I understand your worry on sending your unit abroad. I fear this too and IF I have a problem on my unit, I really hope to fix it myself here... at home

Good luck and let us know the results!

Hi,

Here is our distributor in Poland:

Poland

Lauda-Audio S.C.

1. Ul. Lesna 15 A/1

81-876 Sopot

Poland

Phone: +48 58 555 0660

Fax:        +48 58 555 0770

Contact: Marcin Popek

marcinp@lauda-audio.pl

or e-mail: www.lauda-audio.pl

I would suggest contacting them, they may be able to help.

Thanks,

David

Line 6 Customer Support