Skip navigation
Up to Discussions in Riffworks Line 6 / Standard Edition
146 Views 1 Reply Latest reply: Dec 29, 2011 5:25 PM by Line6Tony RSS
bigjayvalleysboy Just Startin'
bigjayvalleysboy
1 posts since
Jun 14, 2007
Currently Being Moderated

Dec 29, 2011 4:16 AM

Rifftracker, wont install?!?

Hi guys, just purchased a Rifftracker bundle with a guitarport CD version 2.5 disc. After many failed attempts to install ( it gets to agree terms and goes off) I scanned some forums, only to find out that it wont run with windows 7!  I have now installed Gearbox (?) as i found a tread which took me there, but I want to install the correct version off riffworks or rifftracker or whaterver I purchased!! Really confused with everything on offer, and dont want to be paying extra for something I have already bought, need some help guys!! I dont really understand the difference bewteen riffworks, rifftracker, gearbox, version2.5,2.6 etc etc etc!! just wanna be able to plug in and play and record!!!!

  • Line6Tony Line 6 Support
    Line6Tony
    1,917 posts since
    Jan 16, 2007
    Currently Being Moderated
    Dec 29, 2011 5:25 PM (in response to bigjayvalleysboy)
    Re: Rifftracker, wont install?!?

    You haven't registered the unit yet so I can't tell which device you have, but if it came in a green box, it is a GuitarPort Rifftracker and it has a Riffworks license locked in it. I'm going to set up a support ticket for you to help with registration and to move forward with recording. Please respond to the ticket. With us talking via the ticket, I will mark this thread answered.

     

    Q: What is a support ticket?

    A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut: http://line6.com/account/tickets/view/.

     

    Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all.

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points