Community: Backtrack+Mic. New. Charge lasts only one hour...but...

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175 Views 3 Replies Latest reply: Jan 26, 2012 10:42 AM by Line6Don

ron872239

7 posts since
Nov 11, 2010

Currently Being Moderated

Jan 15, 2012 11:02 AM

Backtrack+Mic. New. Charge lasts only one hour...but...

When plugged in to charge, light blinks yellow. Indicating 50-75% charge!!!!

Any thoughts?

Thanks

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Kneehow
6,750 posts since
Dec 26, 2007

Currently Being Moderated

Jan 17, 2012 11:37 AM (in response to ron872239)
Re: Backtrack+Mic. New. Charge lasts only one hour...but...

Not enough info about your unit and history. Did you just buy a brand new unit from a dealer? Or have you been using your Backtrack for a while and are now experiencing a change in behavior? Please let me know more details so we have a better understanding of what might be wrong on your end.

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- ron872239
  7 posts since
  Nov 11, 2010
  
  Currently Being Moderated
  
  Jan 17, 2012 5:38 PM (in response to Kneehow)
  Re: Backtrack+Mic. New. Charge lasts only one hour...but...
  
  Its brand new from a dealer. Got it for Christmas.Only charged it twice. Each time it only held a charged for about an hour. Then when I plugged it in to charge, it was yellow (50-75%). It's set for 16 bit. Made sure it was off in between uses.Wonder if it will hold longer the more I charge it.Or just send it back.
  
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  - Line6Don
    5,274 posts since
    Mar 14, 2011
    
    Currently Being Moderated
    
    Jan 26, 2012 10:42 AM (in response to ron872239)
    Re: Backtrack+Mic. New. Charge lasts only one hour...but...
    
    The unit should hold a full charge new out of the box, the battery does not need to be broken in in order for it to hold a full charge. If you are still within the 30 return period, you can exchange it for a new one from your dealer. If the initial 30 days have passed then you can request a RMA for warranty replacement. All the information for requesting an RMA is available at the link below:
    
    http://line6.com/support/docs/DOC-1605
    
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Jan 15, 2012 11:02 AM

Backtrack+Mic. New. Charge lasts only one hour...but...

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