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Up to Discussions in POD Farm / POD Studio / TonePort
963 Views 12 Replies Latest reply: Feb 1, 2012 5:53 PM by Line6david RSS
axhxnxv Just Startin'
axhxnxv
4 posts since
Dec 11, 2011
Currently Being Moderated

Dec 24, 2011 2:33 AM

pod studio ux1 analog out and headphone out problems

Hello, I just bought the POD Studio UX1 and installed and registered everything as required .....

     drivers and everything else is upto date....

     my guitar is connected to the Instrument In

     tone direct monitoring at full Volume

     usb cable connected to my Dell Inspiron Laptop....(core i5 , 4bg ram, ati 5650 graphics card)

    

     since i cant connect my Sterio Hi-Fi system to the 2 Mono analog outs (I dont have a converter), i tried plugging it into the headphones output using a 3.5mm to 1/4 inch convertor.....but i Dont get a proper output from the UX1......... only when i turn the volume of the Hi-Fi system to its max, then i get a low audible output....which is faintly distorted , a hummin sound in the background, and not of proper quality.....I tried changing the Presets in Pod farm but i dont get any improvement ....

 

     And yea iv tried all the Windows 7 tweaks and optimizations.........Someone HELP!!!!

Tags: output, sound, pod, ux1, ux2, input, direct, tone, volume, farm, problem, guitar, low, audio, mono, speakers, stereo, headphones, studio, noise, phones, hum, monitoring, analog, standalone, faint, 3.5mm
  • Kneehow UberGuru
    Kneehow
    6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Dec 29, 2011 9:59 AM (in response to axhxnxv)
    Re: pod studio ux1 analog out and headphone out problems

    If you're streaming audio from Windows Media Player, does that audio signal come through loud and clear? Another question I wanted to clarify with you concerns your initial testing with the Instrument Input (guitar connected): did you have POD Farm software running with amp modelling engaged?

     

    But those two questions are really important for us to move forward. Please let us know.

  • Line6Don Line 6 Support
    Line6Don
    5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Dec 29, 2011 10:04 AM (in response to axhxnxv)
    Re: pod studio ux1 analog out and headphone out problems

    Did you make sure and turn up the output volume control on the the UX1 itself? If you were getting faint stereo signal playback from your home stereo then it is most likely the output level is turned down on the UX1 or there is problem with the cable/converter used to connect your stereo. Try replacing the converter and cable and turn the UX1 outuput up all the way.

  • Line6Tony Line 6 Support
    Line6Tony
    1,917 posts since
    Jan 16, 2007
    Currently Being Moderated
    Jan 3, 2012 2:29 PM (in response to axhxnxv)
    RE: pod studio ux1 analog out and headphone out problems

    Hello. We haven’t heard back from you, so we're going to assume your question has been answered. If it has been answered, please award points to whoever was helpful and/or answered the question.

       

      In the event your issue has not been resolved, I created a support ticket for you so we can continue to communicate. Please respond to the ticket. With us talking via the ticket, I will mark this thread answered.

       

      Q: What is a support ticket?

      A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut: http://line6.com/account/tickets/view/.

       

      Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all.

       

  • axhxnxv Just Startin'
    axhxnxv
    4 posts since
    Dec 11, 2011
    Currently Being Moderated
    Jan 8, 2012 11:37 AM (in response to axhxnxv)
    Re: pod studio ux1 analog out and headphone out problems

    No ....Windows media player also give the same distorted output....and Yea the Pod Farm was engaged....but even without the pod farm running ..the output is the same!!!!!.......i think i may have plugged a stereo jack into the mono outs .....OR ...i may have plugged stereo jacks of the speakers into the headphone out.....is the headphone out only for connecting a proper headphone and nothing else????

  • axhxnxv Just Startin'
    axhxnxv
    4 posts since
    Dec 11, 2011
    Currently Being Moderated
    Jan 9, 2012 8:06 AM (in response to axhxnxv)
    Re: pod studio ux1 analog out and headphone out problems

    i connected a philips earphone through a stereo 3.5 mm to 1/4 inch converter jack......but the output is the same distorted thing....in both windows media player as well as through the pod farm....

  • axhxnxv Just Startin'
    axhxnxv
    4 posts since
    Dec 11, 2011
    Currently Being Moderated
    Jan 18, 2012 6:37 AM (in response to axhxnxv)
    Re: pod studio ux1 analog out and headphone out problems

    K I bought a twin 1/4 inch mono to stereo connector and connected my computer 2.1 speakers .....the sound seems to be of acceptable quality but still not as good as the stock soundcard...And the VOLUME is still very low!!!!!! 

     

    Also i tried connecting my roland guitar Amp with just one stereo guitar cable connected to a single Analog Out....the sound seemed to be Fine....which i suppose should improve if i use a Mono guitar cable...

     

    And thanks @bigchas...will try that too ........but if it doesnt improve shud i replace it??? and what is the procedure to exchange a line 6 product ....especially coz i bought it here in India.....Thanks again!!!

  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Feb 1, 2012 5:53 PM (in response to axhxnxv)
    Re: pod studio ux1 analog out and headphone out problems

    Hello. It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered. If it has been answered, please award points to whoever was helpful and/or answered the question.

     

    In the event your issue has not been resolved, I created a support ticket for you so we can continue to communicate. Please respond to the ticket. Thanks!!

     

    Q: What is a support ticket?

    A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut: http://line6.com/account/tickets/view/.

     

    Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all.

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