Skip navigation
Up to Discussions in POD 2.0, PODxt Family, Pocket POD, FloorPODs
170 Views 2 Replies Latest reply: Jan 24, 2012 3:32 AM by laplayantonio RSS
kosmokalogeros Just Startin'
kosmokalogeros
1 posts since
Jan 17, 2012
Currently Being Moderated

Jan 17, 2012 2:27 PM

pocket pod problem

Hi! I would like to know why there are no drivers for pocket pod on your site and why on monkey app i see only the ''update'' tab.Plus in ''i don't see my device'' tab ,pocket pod it's not even an option.

 

Looking forward for your reply,

 

Thanks.

  • laplayantonio Guru
    laplayantonio
    2,435 posts since
    Sep 26, 2006
    Currently Being Moderated
    Jan 20, 2012 4:12 AM (in response to kosmokalogeros)
    Re: pocket pod problem

    Pocketpod uses generic USB drivers, which are already present in your computer; please see also http://line6.com/support/docs/DOC-4756

     

    if you're facing issues connecting to your computer, please follow the troubleshooting guide in http://line6.com/support/community/support/pod_support/vyzex?view=documents

     

    line6antonio

  • laplayantonio Guru
    laplayantonio
    2,435 posts since
    Sep 26, 2006
    Currently Being Moderated
    Jan 24, 2012 3:32 AM (in response to kosmokalogeros)
    RE: pocket pod problem

    Hello. It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered. If it has been answered, please award points to whoever was helpful and/or answered the question.

       

      In the event your issue has not been resolved, I created a support ticket for you so we can continue to communicate. Please respond to the ticket. Thanks!!

       

      Q: What is a support ticket?

      A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut: http://line6.com/account/tickets/view/.

       

      Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all.

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points