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605 Views 13 Replies Latest reply: Apr 5, 2012 4:15 PM by Line6Hugo RSS
brihanso Just Startin'
brihanso
10 posts since
Sep 26, 2011
Currently Being Moderated

Feb 5, 2012 8:48 AM

POD HD flash update failed!

I was updating my POD HD via Line 6 Monkey (from flash 1.00 to 1.40), and the flash update failed less than halfway through, and completely hanging the POD.  Now, it endlessly reboots every 10 seconds, not allowing me to update via Monkey.  Right now, the HD is a brick, completely useless!  How can I fix this, or re-install the flash?

 

Thanks.

Tags: hd, flash, failed
  • silverhead Expert Line 6 User
    silverhead
    9,592 posts since
    Apr 1, 2009
    Currently Being Moderated
    Feb 5, 2012 9:01 AM (in response to brihanso)
    Re: POD HD flash update failed!

    Monkey v1.5 has a bug that affects upgrades form early firmware versions. Try rolling back to Monkey version 1.43, and attempt the firmware update again.

     

    To get the Pod HD back to a sane state for the update you should try starting it up in safe mode - hold down the right nav key while powering up, then use the Down nav key to select FLASH. Then run Line 6 Monmkey v1.43.

    • brihanso Just Startin'
      brihanso
      10 posts since
      Sep 26, 2011
      Currently Being Moderated
      Feb 5, 2012 9:31 AM (in response to silverhead)
      Re: POD HD flash update failed!

      Any thoughts on how to install 1.43?  I've tried it several times, it says its installed, but no, not really.  The install doesn't do ****.  I've deleted 1.50, done it again, it doesn't seem to do anything.

      • silverhead Expert Line 6 User
        silverhead
        9,592 posts since
        Apr 1, 2009
        Currently Being Moderated
        Feb 5, 2012 9:58 AM (in response to brihanso)
        Re: POD HD flash update failed!

        When you run Line 6 Monkey right now it should actually show you that the lasteset version is 1.43 (Line 6 seems to have reset its database to take the buggy v1.5 out of circulation). So if you select Line 6 Monkey in the Updates list and choose Reinstall Latest it may work.

        • brihanso Just Startin'
          brihanso
          10 posts since
          Sep 26, 2011
          Currently Being Moderated
          Feb 5, 2012 2:00 PM (in response to silverhead)
          Re: POD HD flash update failed!

          Tried that, the Updates still shows 1.50 is installed, and 1.43 is the latest.  Tried it a few times.  Initially, I just downloaded the 1.43 from the web site.  Same issue either way, it loads 1.50, not 1.43.  And of course, still have a corrupt flash file on the Pod...

  • brihanso Just Startin'
    brihanso
    10 posts since
    Sep 26, 2011
    Currently Being Moderated
    Feb 5, 2012 9:00 AM (in response to brihanso)
    Re: POD HD flash update failed!

    This is the POD HD Desktop...

  • brihanso Just Startin'
    brihanso
    10 posts since
    Sep 26, 2011
    Currently Being Moderated
    Feb 5, 2012 9:03 AM (in response to brihanso)
    Re: POD HD flash update failed!

    Silverhead, good to know, but my pod won't stop rebooting.  Monkey sees it for 2 seconds, then loses it, then sees it...over and over again.  The flash that's on the pod is completely corrupt, due to the partial flash update.  Any thoughts?

    • silverhead Expert Line 6 User
      silverhead
      9,592 posts since
      Apr 1, 2009
      Currently Being Moderated
      Feb 5, 2012 9:09 AM (in response to brihanso)
      Re: POD HD flash update failed!

      Are you starting it in safe mode as described above?

      • brihanso Just Startin'
        brihanso
        10 posts since
        Sep 26, 2011
        Currently Being Moderated
        Feb 5, 2012 1:39 PM (in response to silverhead)
        Re: POD HD flash update failed!

        Yep, that's all good.  I just can't get Monkey 1.43 installed for some reason.  I removed 1.50, and can't get 1.43 installed.  The install program reports the installation was successful, but only takes .5 seconds, and certainly there is no Line 6 Monkey app on my drive.

        • silverhead Expert Line 6 User
          silverhead
          9,592 posts since
          Apr 1, 2009
          Currently Being Moderated
          Feb 5, 2012 1:42 PM (in response to brihanso)
          Re: POD HD flash update failed!

          Did you use the Line Unistaller to uninstall Monkey? You will find it in the Tools subfolder of the Line 6 folder in your All Programs selection from the START Menu.

          • brihanso Just Startin'
            brihanso
            10 posts since
            Sep 26, 2011
            Currently Being Moderated
            Feb 5, 2012 2:22 PM (in response to silverhead)
            Re: POD HD flash update failed!

            I'm running OSX Lion,  10.7.2.  Is there an installer for Mac?  BTW, I used timemachine and restored an older version (1.40) of Monkey, ran the update to 1.43 from that, no go.  Also updated the drivers, the install app runs, says complete, sucessful, still not drivers installed when I run Monkey.  Seems the installation/update process in Monkey is not functioning at all, on anything.  HAS to be something with some existing files on my Mac, which need to be cleaned out.  Thoughts?

            • silverhead Expert Line 6 User
              silverhead
              9,592 posts since
              Apr 1, 2009
              Currently Being Moderated
              Feb 5, 2012 2:50 PM (in response to brihanso)
              Re: POD HD flash update failed!

              I think you're probably right, and unfortunately I am not familiar with Mac. I have seen some threads here about how to uninstall things on a Mac - maybe you can search for them and interpret which ones are helpful. Other Mac users may be able to jump in here too.

               

              Good luck - I'm sure it will get resolved soon. Line 6 Tech Support will be back online tomorrow, California time (pending Super Bowl aftermath parties..... )

            • Line6Hugo Line 6
              Line6Hugo
              6,580 posts since
              Apr 8, 2007
              Currently Being Moderated
              Apr 5, 2012 4:15 PM (in response to brihanso)
              Re: POD HD flash update failed!

              There has since been a couple of software releases which should have addressed this problem.  Please let us know if the problem persists.

               

              Regards,

               

              Line6Hugo

  • radekm100 Just Startin'
    radekm100
    1 posts since
    Feb 4, 2011
    Currently Being Moderated
    Feb 5, 2012 3:35 PM (in response to brihanso)
    Re: POD HD flash update failed!

    hello, I have problem with my POD HD500. I use latest working version of L6 monkey(1.43?), and a 1.22 firmware on my POD. Whenever I update unit, instalation can't be done(code 80007104). Cables, connections and drivers are OK, because I can record with my DAW and HD500, only newest firmware does not work. what's happening?

     

    Thanks

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