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114 Views 1 Reply Latest reply: Feb 22, 2012 11:33 AM by Line6Don RSS
Gitaurmaniac Just Startin' 1 posts since
Oct 4, 2008
Currently Being Moderated

Feb 9, 2012 1:36 AM

Problem with tone port ux 2 (dont work with win 7)

Hi.

 

I have been using my card with no problem until i got my new PC with Win 7.

When i installed my cad to win 7 64bit everything seems to be good, red diods which indicate when something is wrong with driver or something elese was not blink.

But i cant get any sound from it. I have got the lates drivers, i tryed everything, instaled 32bit version of win 7 but still not working. So now i have powerfull PC

but cant even use my card. Is it only way to get older win XP to get work it well but lost 3/4 power of PC?

 

 

Thanks for answer in advance

 

 

Erik

  • Line6Don Line 6 Support 5,275 posts since
    Mar 14, 2011

    I would suggest that you use the Line 6 Uninstaller located at the location below to remove your currently installed Line 6 drivers:

     

    Windows 7/Vista  -  C:\Program Files(x86)\Line6\Tools -  Line6Uninstaller

     

    Make sure to disconnect any of your Line 6 USB devices prior to starting the uninstaller. Make sure to only check the boxes at the bottom of the list that are related to the Line 6 drivers, and proceed to uninstall them. Once they are removed, restart the computer. Upon restart download the latest Line 6 Window Drivers from the link below:

     

    Windows Drivers 4.2.5.1:

    http://line6.com/software/readeula.html?rid=4399

     

    Make sure not to connect your Line 6 USB device until prompted to so at the end of the installation process. After connecting it, make sure and look towards the Windows system clock for a notification that Windows has detected your device and has successfully installed the drivers before moving forward. If you do not receive this notification message, make sure to try reconnecting the Line 6 hardware to each available USB port until you have exhausted all available USB ports.

     

    Once the drivers are installed you will need to install the Line 6 Monkey application from the links below:

     

    Windows Line 6 Monkey 1.51:

    http://line6.com/getrelease?rid=4618

     

    Once Line 6 Monkey is installed launch it and apply any updates that are available until you have a green check next to each component.

     

    After the UX2 and computer system are up to date, assign the UX2 as your computer's external sound card using the instructions available on our video tutorial at the link below:


    Windows Vista - 7
    http://line6.com/support/docs/DOC-1453

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