Currently Being ModeratedFeb 13, 2012 10:25 AM (in response to TrueDat)Re: Alternate Tunings Not working properly
If a factory reset temporarily fixed it and the problem came back, then the problem could be with the flash memory. The next step would be to reinstall the Flash Memory of the Variax. To do so follow the instructions at the link below:
If the guitar still had a problem with the alternate tunings, then the hardware of the guitar will need to be assessed by the Line 6 Warranty Service Center, in which case you would need to obtain an RMA. For more information about obtaining an RMA for repair, follow the link below:
Currently Being ModeratedFeb 20, 2012 12:49 PM (in response to Line6Don)Re: Alternate Tunings Not working properly
Has anyone experienced this? I was playing and all the sudden it forgot the tunings. "Standard" stayed the same,
but the other altered tuning were all wrong...Drop D left the E unchanged and droped the A down a whole step...etc.
Also, just a general wobblyness and crappy tone.
I must say it doesn't engender much confidence in me for live usage of this guitar.
How can this be fixed?
I guess I can go through and reprogram all the factory tunings, but what's to stop it from just doing it again in the middle
of a session or God forbid a show?!.....Was going to use this on an upcoming tour but not sure now.
Currently Being ModeratedFeb 22, 2012 8:04 PM (in response to Granttye)Re: Alternate Tunings Not working properly
i seem to recall that if your input settings are wrong on the HD when you go into alternate tunings on the Variax you will hear the two pictches (standard and the altered pitch) at once, sounding horrible....
Currently Being ModeratedFeb 24, 2012 1:38 PM (in response to TrueDat)Re: Alternate Tunings Not working properly
Just an update. I spoke with a technical support person from Line 6 a few days after I posted the original post (since nobody had replied). After much discussion, he decided that because the problem was intermittent that it was probably an issue with the switching (i.e. hardware) and it was just a defective unit. He offered to either have me sent it in for repair or return it to the store. Since I had just bought it, I didn't really feel like dealing with a warranty issue on a unit that came defective. I returned the guitar and ordered a new one.
I got the new one a week later and it works flawlessly. Really awesome. I've customized tunings and nothing has malfunctioned. I haven't played with the software yet but will in the next week. I am planning to gig with the guitar in a couple of weeks. I will bring 2 backup guitars (and just leave them in their cases) just in the event that things go crazy with the guitar. That way I can have 3 guitars tuned 3 different ways if I have to resort to doing things the "old fashioned way".