Jan 26, 2012 10:54 PM
Line 6 ux2 Pod error code (80007104)
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I've had my line 6 ux2 pod for a year now and its worked great with nothing wrong, then about a few weeks ago everytime I would load Pod farm 1 it would freeze my Macbook Pro and I had to manually shut it down. Well I got that fixed, so I went on Pod farm and non of the effects would work at all. So next I went and downloaded Pod farm 2 and did all of that then it said I needed to get license manager to get the full Pod farm 2, so I did and I authorized the ux2 and my computer, then It said I needed to download some add-ons to get everything to work but everytime I try to download them it says
"Programming purchases on hardware failed. (Code 80007104) Failed write to firmware." Nothing I do seems to work, can someone please help me, I have songs I'm recording and with this down I can finish them.
I would suggest that you make sure you have the latest Line 6 MAC OSX drivers installed, they can be downloaded from the link below:
MAC Drivers : 7.1.3
http://line6.com/software/readeula.html?rid=4321
Once the drivers are installed you will need to install the Line 6 Monkey application from the links below:
MAC Line 6 Monkey 1.51:
http://line6.com/getrelease?rid=4619
Once Line 6 Monkey is installed, remove any additional unnecessary USB and firmware devices from your computer when troubleshooting this issue. Make sure to connect it directly to a USB port and not a USB hub, extension, or keyboard of any kind, preferably connect it to a USB port on the rear of computer. Try using additional USB cables and every USB port available until you are able to launch Line 6 Monkey and detect the device.
After Launching Line 6 Monkey apply any updates that are available until you have a green check next to each component.
Next close all open applications and use the License Manager software to de-authorize and re-authorize your device. Make sure to remove the information when prompted to, and then install again when prompted to, this will ensure that you reinstall all of your available Line 6 assets from your account into your device. If you receive the "Failed write to firmware", close license manager and connect the UX2 to a different USB port, reopen license manage and try and to reauthorize the UX2.
When I go to deauthorize the ux2, it says "deauthorize pending" and it says I must remove add-ons I have with it (even tho I have no add-ons that I know of) and it comes up error 80007104. so it wont let me deauthorize the ux2. I scaned for devices to see if it would help and when I did that it said it wasnt authorized, I went to authorize it and error 80000002 comes up. I go and put the ux2 into a different usd and it comes up as being deauthorization pending again. What should I do?
Hi,
I have deauthorized both your computer and the UX2.
First check your connections.
Have you tried connecting to different USB Ports?
Are you using a USB hub?
Make sure you have the latest drivers installed:
Then try the optimizations in our USB Troubleshooting Guide:
http://line6.com/community/docs/DOC-4282
Assuming all of this is done try authorizing again.
Thanks
David
HI i am also having the exact same issue as the original poster. same error code but i use a pc (windows 7) i am not using a usb hub and i plug straight into the usb on my computer. my drivers both computer and line 6 are up to date.
been following this exactly and i have the exact same issues and error codes.
i'v gotten it to re-authorize but still failing to install purchased error comes up, please help
Code 8000xxxx errors are an indication of a USB connetion problem. I would suggest to try all available USB ports and possible a new USB cable if possible. If you continue to receive code 8000xxxx errors, review and exhaust the suggestions available in our USB audio troubleshooting FAQ at the link below:
i have tried every usb i have with only the pod being plugged in and i have tried the troubleshooting guide. i still recieve the same errors when i try to install my recently purchased metal shop add on. if you would stop saying the same thing over and over hoping for a different result that would be most appreciated.
We haven’t heard back from you, so we're going to assume your question has been answered. If it has been answered, please consider awarding points to whoever was helpful and/or answered the question so they get the formal recognition.
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