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175 Views 6 Replies Latest reply: Mar 5, 2012 12:14 PM by Granttye RSS
Granttye Just Startin'
Granttye
11 posts since
Nov 18, 2011
Currently Being Moderated

Feb 18, 2012 11:57 AM

JTV-69 suddenly changing tunings?

Has anyone experienced this?  I was playing and all the sudden it forgot the tunings. "Standard" stayed the same,

but the other altered tuning were all wrong...Drop D left the E unchanged and droped the A down a whole step...etc.

Also, just a general wobblyness and crappy tone.

 

I must say it doesn't engender much confidence in me for live usage of this guitar.

 

How can this be fixed?  

 

I guess I can go through and reprogram all the factory tunings, but what's to stop it from just doing it again in the middle

of a session or God forbid a show?!.....Was going to use this on an upcoming tour but not sure now.

 

Thanks,

G-

Tags: tuning, problem, jtv
  • silverhead Expert Line 6 User
    silverhead
    9,592 posts since
    Apr 1, 2009
    Currently Being Moderated
    Feb 18, 2012 12:33 PM (in response to Granttye)
    Re: JTV-69 suddenly changing tunings?

    How is the JTV being powered?

  • Line6Hugo Line 6
    Line6Hugo
    6,580 posts since
    Apr 8, 2007
    Currently Being Moderated
    Feb 24, 2012 5:16 PM (in response to Granttye)
    Re: JTV-69 suddenly changing tunings?

    Have you tried re-installing the flash memory on the on the guitar?  If not, please do so and test:

     

    http://line6.com/support/docs/DOC-1633

     

    Give that a try and let us know if the problem persists.

     

    Regards,

     

    Line6Hugo

  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Feb 27, 2012 4:23 PM (in response to Granttye)
    Re: JTV-69 suddenly changing tunings?

    Hi,

     

    Are you still having problems with your JTV69?

     

    Thanks,

    David

    Line 6 Customer Support

  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Mar 5, 2012 11:55 AM (in response to Granttye)
    Re: JTV-69 suddenly changing tunings?

    Hello. It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered. If it has been answered, please award points to whoever was helpful and/or answered the question.

     

    In the event your issue has not been resolved, I created a support ticket for you so we can continue to communicate. Please respond to the ticket. Thanks!!

     

    Q: What is a support ticket?

    A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut: http://line6.com/account/tickets/view/.

     

    Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all.

    • Granttye Just Startin'
      Granttye
      11 posts since
      Nov 18, 2011
      Currently Being Moderated
      Mar 5, 2012 12:14 PM (in response to Line6david)
      Re: JTV-69 suddenly changing tunings?

      Sorry for late reply. I have been on the road and did not bring the instrument. I did reset the factory tunings before I left and played the guitar a bit.

      They haven't failed so far ....Haven't had a chance yet to reinstall flash memory as suggested by someone above.  I will try to do that before I hit the road again this week.

      Thank you

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