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155 Views 2 Replies Latest reply: Mar 23, 2012 6:22 PM by Jalopes RSS
Jalopes Just Startin'
Jalopes
2 posts since
Dec 25, 2011
Currently Being Moderated

Mar 5, 2012 6:10 PM

Blue screen error while recording with POD HD Desktop

I've had my POD HD since Christmas, but I haven't been having any trouble until just recently, maybe starting a few weeks ago. At some point while recording (the exact amount of time varies but it happens every time) my computer will BSOD and restart. I've gotten different messages from it, but most of the time it says something about a bad pool header.

 

I've looked up similar situations here and most point to a driver conflict, but I'm not entirely sure what to do to troubleshoot the problem or go about fixing it - none of the topics I looked at seemed to have a definitive answer, so I'm guessing I'm gonna have to do some work to determine exactly what the conflict is... I'm just not sure where to start.

 

I'm running Windows 7 Home Premium 64-bit on a Sony VAIO laptop. If you need any more information, let me know, I'll do my best to supply it.

Tags: problem, recording, blue_screen, pod_hd
  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Mar 16, 2012 4:25 PM (in response to Jalopes)
    Re: Blue screen error while recording with POD HD Desktop

    Hi,

     

    What changes have you recently made to your system? New Software? Hardware? Are you sure Windows is up to date?

     

    This FAQ Could help:

     

    http://line6.com/support/docs/DOC-2215

     

    Also, check out the optimizations here:

     

    http://line6.com/support/docs/DOC-4282

     

    Thanks,

    David

    • Jalopes Just Startin'
      Jalopes
      2 posts since
      Dec 25, 2011
      Currently Being Moderated
      Mar 23, 2012 6:22 PM (in response to Line6david)
      Re: Blue screen error while recording with POD HD Desktop

      I've maybe downloaded a few more programs, but nothing that I'd imagine is running all the time while I have my Pod plugged in. Windows is up to date.

       

      Also, I just started having problems with it crashing my computer while I'm not recording - I tried reinstalling the drivers and it crashed when I plugged the Pod back in, and it also crashed while I was just listening to something playback through it. Is it possible it's a problem with the Pod itself or maybe my USB connection? I can't imagine why the drivers would be crashing my computer now when it didn't happen before, especially since I've changed very little on it.

       

      I also tried using WhoCrashed, but it only tells me that random Windows system files crashed my computer, not any specific drivers, so I'm not sure how helpful that is...

       

      I appreciate the comment, I hope I'm being descriptive enough of the problem.

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