Currently Being ModeratedMar 6, 2012 8:19 AM (in response to toddfrankland)Re: Strange Battery 1/4 Jack Bug
What you describe seems consistent with an uncharged or faulty battery. Remember that you need to charge the battery fully before first use; that should take several hours. If your battery is fully charged, try checking its charge with a voltmeter.
Currently Being ModeratedMar 6, 2012 8:17 AM (in response to silverhead)Re: Strange Battery 1/4 Jack Bug
Thanks Sleverhead for the quick response. I should have included this, which I have now: "....please note I have returned to the Music store to do battery A/B testing with another Variax. So we have ruled out that it is battery related."
Currently Being ModeratedMar 14, 2012 8:30 AM (in response to toddfrankland)Re: Strange Battery and Cable Jack Input Issue
This sounds like a hardware problem with the guitar itself and would require getting the guitar back to us to look over and repair as necessary. Let me know if you would like to set this up for us to repair.
Currently Being ModeratedMar 15, 2012 4:30 AM (in response to Line6Hugo)Re: Strange Battery and Cable Jack Input Issue
Thanks for the Reply Hugo. Much appreciated.
I waited nearly 3 months for this baby and just can't bare the thought of being without it for too long, which I know will be the case, as your service center here in Australia is in Melbourne and I am in Sydney. I did get some very helpful information through a friend of mine who knows someone there at Line6 headquarters. I am going to take it to the shop I purchased it from and get them to swap over the entire batter compartment. Its a very easy job, about 5 mins. The feedback I got was that it may be that. Failing that I will have to send it to Melbourne.
Here is actual video I took of the bug occuring...does look a lot like hardware, battery related, but not battery charge. You can see the battery is fully charged and has been like that since I carefull gave it full overnight charge before use.