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323 Views 3 Replies Latest reply: Mar 16, 2012 8:55 AM by Line6Don RSS
Guest6 Just Startin'
Guest6
2 posts since
Mar 6, 2012
Currently Being Moderated

Mar 7, 2012 7:21 PM

No sound through headphones with UX1, not recognized in Pod Farm

I just recently bought a Pod Studio UX1 and I installed Pod Farm which comes with it. I am having trouble getting sound out of the device. I use headphones plugged in to the UX1. When I load up POD Farm it says no device is recognized or connected. My OS which is Windows XP SP3, recognizes my device and I have it as default for my sound. I installed all the updates from Line 6 Monkey as well. POD Farm is still not recognizing it. How can I get POD Farm to recognize it and the sound to work?

Tags: sound, pod, ux1, farm, headphones
  • Triryche Expert Line 6 User
    Triryche
    3,698 posts since
    Feb 20, 2007
    Currently Being Moderated
    Mar 7, 2012 7:47 PM (in response to Guest6)
    Re: No sound through headphones with UX1, not recognized in Pod Farm

    Just for clarification, if you run the newest version of Monkey you have green ticks for drivers/firmware?

    http://line6.com/software/

     

    Have you run the Line6 License Manager to authorize your device?

     

    These vids may be helpful.

    http://line6.com/support/docs/DOC-2077

    • Guest6 Just Startin'
      Guest6
      2 posts since
      Mar 6, 2012
      Currently Being Moderated
      Mar 8, 2012 9:43 AM (in response to Triryche)
      Re: No sound through headphones with UX1, not recognized in Pod Farm

      Yes, there are green checkmarks and it says I have updated to the latest drivers/firmware. I registered and I also authorized it yesterday. BTW, I just updated it to Pod Farm 2.15 and now it says that I have a trial version, and Pod Farm 2 has no license.

      • Line6Don Line 6 Support
        Line6Don
        5,274 posts since
        Mar 14, 2011
        Currently Being Moderated
        Mar 16, 2012 8:55 AM (in response to Guest6)
        Re: No sound through headphones with UX1, not recognized in Pod Farm

        I would suggest that you follow our POD Studio setup video tutorial to assist you with getting started with your Line 6 Audio interface:

         

        http://line6.com/support/docs/DOC-2499

         

        You can watch the video and use the download links below to get the latest software to go with your POD Studio. First make sure to download and install the latest Line 6 drivers for your operating system:

         

        Windows Drivers 4.2.5.1:

        http://line6.com/software/readeula.html?rid=4399

         

        Once the drivers are installed you will need to install the Line 6 Monkey application from the links below:

         

        Windows Line 6 Monkey 1.51:

        http://line6.com/getrelease?rid=4618

         

        Once Line 6 Monkey is installed, remove any additional unnecessary USB and firmware devices from your computer when troubleshooting this issue. Make sure to connect it directly to a USB port and not a USB hub, extension, or keyboard of any kind, preferably connect it to a USB port on the rear of computer. Try using additional USB cables and every USB port available until you are able to launch Line 6 Monkey and detect the device.

         

        After Launching Line 6 Monkey apply any updates that are available until you have a green check next to each component.

         

        Next close all open applications and use the License Manager software to de-authorize and re-authorize your device. Make sure to remove the information when prompted to, and then install again when prompted to, this will ensure that you reinstall all of your available Line 6 assets from your account into your device.

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