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124 Views 3 Replies Latest reply: Mar 21, 2012 3:49 PM by Cinvala RSS
Cinvala Just Startin'
Cinvala
19 posts since
Aug 27, 2007
Currently Being Moderated

Mar 19, 2012 2:02 AM

PLEASE OPEN SUPPORT TICKET TO FIX MY JTV.

As per http://line6.com/support/thread/82002

 

I might add that I have taken the model selector knob off of the switch, to see what happens. The problem still occurs. I have contacted the store I purchased it from: Belfield Music, who tell me that they have emailed Line 6 and are awaiting a response.

  • Cinvala Just Startin'
    Cinvala
    19 posts since
    Aug 27, 2007
    Currently Being Moderated
    Mar 20, 2012 12:57 AM (in response to Cinvala)
    Re: PLEASE OPEN SUPPORT TICKET TO FIX MY JTV.

    To quote Talking Heads/David Byrne:

    "I'm still waiting, yes I'm still waiting, still waiting, I'm still waiting"

    • ozbadman Gear Head
      ozbadman
      1,474 posts since
      Apr 17, 2008
      Currently Being Moderated
      Mar 20, 2012 1:21 PM (in response to Cinvala)
      Re: PLEASE OPEN SUPPORT TICKET TO FIX MY JTV.

      Hi Cinvala,

       

      You could call Line 6 Support as mentioned in your other post. I have called the US from Oz many times.

       

      That being said, all they're going to tell you is that it's a warranty job so you'll have to send it to an authorized Line 6 repair shop. Not sure if they have any in Oz, but your local dealer is probably the best way to handle it anyway. The Line 6 warranties are not international warranties, so the warranty would have to be handled through the Australian distributor.

       

      That being said, it doens't look like this thread is marked as a question. Line 6 Suppoort generally only see Threads that are marked as a question. If you want US Line 6 Supprot to respond, you need to re-post and mark the thread as  a question.

       

      Good Luck,

       

      David.

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