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385 Views 10 Replies Latest reply: Mar 22, 2012 6:15 AM by silverhead RSS
indigobjn Just Startin'
indigobjn
98 posts since
Sep 19, 2011
Currently Being Moderated

Mar 19, 2012 9:02 AM

POD HD400 Tuner Problem.

Hi Everyone,

 

I have this strange problem with the built-in Tuner on my POD HD400. The problem is whenever I enter the Tuner mode by holding the Tuner FS and then Tune my guitar and hit either the Tuner FS or anyother Foot Switches, instead of returning back to the preset I was playing before switching to Tuner mode goes to other presets randomly. For Example, let's say I am playing the preset on 26D and then enter the Tuner Mode and after tuning I hit the tuner button or D Footswitch to get back to 26D but instead of returning to 26D it goes to 23D (different bank) or 26C (same bank). I know this is strange but don't know what's causing this problem. Can anyone help me our?

 

-Bijen

Tags: bug, patch, tuner, line, problem, 400, switch, line_6, hd400, pod_hd_400
  • silverhead Expert Line 6 User
    silverhead
    9,592 posts since
    Apr 1, 2009
    Currently Being Moderated
    Mar 19, 2012 9:11 AM (in response to indigobjn)
    Re: POD HD400 Tuner Problem.

    Please try to provide a specific and reapeatable recipe to reproduct this behaviour. I suggest you make sure HD400 Edit is not running (just to remove one variable).

     

    Start by powering the HD400 on and then list the minimum sequence of footswitch operations to repdroduce the problem. Then others can try to reproduce it wnd we'll be able to tell if it is something that needs to be fixed in the firmware or if it's just something with your device.

     

    If the latter, I would start by backing up any important presets and then do a factory reset.

    http://line6.com/support/docs/DOC-2043

     

    followed by a pedal calibration:

    http://line6.com/support/docs/DOC-2044

     

    If that doesn't work, I would run Line 6 Monkey with the HD400 connected and update (or reinstall) the latest firmware.

    • indigobjn Just Startin'
      indigobjn
      98 posts since
      Sep 19, 2011
      Currently Being Moderated
      Mar 19, 2012 7:54 PM (in response to silverhead)
      Re: POD HD400 Tuner Problem.

      Hi silverhead,

       

      This behaviour is pretty infrequent with my HD400 too. And sometimes instead of taking back to different presets on a different bank after exiting the Tuner mode it just shows USER PRESET taking to a different location at the same time.

       

      Well here is the list of FS sequence when this problem comes in.

       

      26D -> Tuner Mode -> Hit Tuner button/FS(A,B,C,D) -> 23C

      23D -> Tuner Mode -> Hit Tuner button/FS(A,B,C,D) -> 23C

      26(A,B or C) -> Tuner Mode -> Hit Tuner button/FS(A,B,C,D) -> 26D

      20(A,B or D) -> -> Tuner Mode -> Hit Tuner button/FS(A,B,C,D) -> 20B

       

      I just realized that this problem comes in whenever I use the Tuner while I am in a Bank of the presets that I created. But it seems to work fine when I use the Tuner from the Bank of Factory Presets.

       

      Thank You,

      Bijen.

    • indigobjn Just Startin'
      indigobjn
      98 posts since
      Sep 19, 2011
      Currently Being Moderated
      Mar 19, 2012 8:33 PM (in response to silverhead)
      Re: POD HD400 Tuner Problem.

      Hi silverhead,

       

      I just checked it both without connecting my HD400 to the computer and connecting to the computer (HD400 without not running) but the problem is still there. The problem is still there with the bank containing factory presets too. I think I need to perform a Factory Restore followed by Pedal Caliberation and hope it eliminate the problem.

       

      Thank You

      Bijen.

      • silverhead Expert Line 6 User
        silverhead
        9,592 posts since
        Apr 1, 2009
        Currently Being Moderated
        Mar 20, 2012 6:54 AM (in response to indigobjn)
        Re: POD HD400 Tuner Problem.

        indigobjn wrote:

         

        .. I think I need to perform a Factory Restore followed by Pedal Caliberation and hope it eliminate the problem...

        Yes. And if that doesn't work you may need to reinstall the device firmware by running Line 6 Monkey.

        • indigobjn Just Startin'
          indigobjn
          98 posts since
          Sep 19, 2011
          Currently Being Moderated
          Mar 21, 2012 3:23 AM (in response to silverhead)
          Re: POD HD400 Tuner Problem.

          Hi,

           

          I did perform the factory reset and pedal caliberation but it didn't work. So, I reinstalled the device firmware but the problem is still there. In fact, less frequent than before. And yes, I forgot to mention before that there is one more problem. Sometimes when I try to enter tuner mode by holding the tuner footswitch, as soon as it enters the tuner mode it exits by itself.

           

          What do I do now? The problem is still there.

           

          Thank You,

          Bijen.

  • d_wrek Just Startin'
    d_wrek
    7 posts since
    Feb 4, 2012
    Currently Being Moderated
    Mar 19, 2012 9:18 AM (in response to indigobjn)
    Re: POD HD400 Tuner Problem.

    I'm having a very similar issue with my HD300.  It's pretty infrequent, but it will take me to either a different preset or to 1A but without the actual preset loaded (it just says "User Preset").

     

    http://line6.com/support/message/363182

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