Currently Being ModeratedMar 15, 2012 11:55 AM (in response to OSMusicMan)Re: I can't install or update any software from Monkey
I have seen network issues cause things like this in the past.... What type of internet connection are you using? If you are using a wireless router are you sure it is configured correctly?
Currently Being ModeratedMar 24, 2012 3:39 AM (in response to Line6david)Re: I can't install or update any software from Monkey
Thank you David for your answer! You right! I use router but Monkeys Windows version works perfectly on other PC notebook thru the same wifi router.
Currently Being ModeratedMar 23, 2012 3:48 PM (in response to OSMusicMan)Re: I can't install or update any software from Monkey
It has been at least 72 hours since we've heard from you. since there was no closure to your issue, we’ll open a ticket for you to post to if you have trouble down the line.
Q: What is a support ticket?
A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.
Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.