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98 Views 5 Replies Latest reply: Mar 27, 2012 5:51 PM by dboomer RSS
Detonator Just Startin'
Detonator
21 posts since
Nov 4, 2010
Currently Being Moderated

Mar 23, 2012 3:03 PM

line 6 monkey issue

I'm attempting to update my xd-v70s with my xd-v75s & Monkey 1.51, Windows Vista.  I get to the "loader enabled" step, open "Monkey", and it does not recognize the xd-v75 receiver.  I've made exceptions to the firewall, shut off the firewall, shut off antivirus.  HELP!

 

-Tim Tyler

  • dboomer Line 6 Support
    dboomer
    1,997 posts since
    Oct 13, 2008
    Currently Being Moderated
    Mar 24, 2012 9:44 AM (in response to Detonator)
    Re: line 6 monkey issue

    Monkey should already be open before you get to that step.  You should already be a couple of steps into the process before you switch the loader mode on.

     

    If you got part way through the process but we not sucessful, you should start over by re-booting your computer and restarting Monkey.  It is very important that when you connect the V75 receiver to the computer you do it with the power cable dis-connected, plugging the power back in after the USB cable is attached.

     

    Are you trying to flash handhelds or beltpacks?

    • Detonator Just Startin'
      Detonator
      21 posts since
      Nov 4, 2010
      Currently Being Moderated
      Mar 25, 2012 9:39 AM (in response to dboomer)
      Re: line 6 monkey issue

      Don -

       

      Thanks for the reply.  I am attempting to update the XD-v70 handhelds/receivers from the XD-v75.

       

      In the update procedure -

      http://http://line6.com/support/docs/DOC-2585

      -"launch Line 6 monkey" is clearly step 5, AFTER putting the XD-v75 receiver into "loader enabled" mode... Is this incorrect?  In any event, there is no option to address XD-v anything from the Monkey screen, and I get no help from launching Monkey first.

       

      Is there some procedure/needed action I need to perform to use Monkey?  I'm thinking all of this should be easy...

       

      Thanks,

       

      Tim Tyler

      • dboomer Line 6 Support
        dboomer
        1,997 posts since
        Oct 13, 2008
        Currently Being Moderated
        Mar 26, 2012 10:25 AM (in response to Detonator)
        Re: line 6 monkey issue

        Sorry ... I was thinking about the "loader on" message in the transmitters.

         

        Are you using Monkey 1.51?

         

        So ,yes, plug in the receiver.  Get the loader on message and start Monkey

         

        A screen should show up with the choices to update.  Id this is not happening I suspect that your computer is not recognising the V75 receiver as a USB device.  Can  you possibly try another computer?  Or dive into your device manager in the computer.

        • Detonator Just Startin'
          Detonator
          21 posts since
          Nov 4, 2010
          Currently Being Moderated
          Mar 26, 2012 12:10 PM (in response to dboomer)
          Re: line 6 monkey issue

          Don -

           

          I tried my wife's laptop (HP Probook, Win 7), downloaded Monkey (1.51) and it seems to be working as intended.  I haven't performed the update to the XD-v70s yet, but I feel like I'm OK here. 

           

          Still no love with my Toshiba Vista machine (Monkey 1.51), but my son-in-law is a network pro, so I'll offer it to him as a challenge.

           

          Thanks much for your speedy help here, Still lovin' these mics!

           

          Cheers,

           

          -Tim Tyler

          Detonator Sound

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