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168 Views 8 Replies Latest reply: Mar 29, 2012 8:39 AM by Micks1 RSS
Micks1 Just Startin'
Micks1
5 posts since
Aug 4, 2008
Currently Being Moderated

Mar 21, 2012 4:37 PM

Jtv-59 doesn't power up

I just recieved my JTV-59, Friday. It seemed work fine Friday. Led's on the model and tune nobs worked when activated, and modeled sounds worked great.. The next day only the mag pick-ups work. Battery has 4 led's(fully charged), 1/4" phone plug is inserted to turn on the guitar, but can't get the model and tune nobs to light up. I have pulled the nobs off and put them back on, as suggested in this forum, but still no led's. The sounds are not there either. I also tried connecting to my computer to get on the guitar workshop, but the USB interface doesn't even recognize the guitar, the red light on the input of the interface blinks red. All I can figure is the guitar is not powering up..

Any help???

Steve

  • Micks1 Just Startin'
    Micks1
    5 posts since
    Aug 4, 2008
    Currently Being Moderated
    Mar 22, 2012 5:24 PM (in response to Micks1)
    Re: Jtv-59 doesn't power up

    Thanks for the NON HELP Line6...

    • Line6Hugo Line 6
      Line6Hugo
      6,580 posts since
      Apr 8, 2007
      Currently Being Moderated
      Mar 28, 2012 12:49 PM (in response to Micks1)
      Re: Jtv-59 doesn't power up

      Micks1,

       

      Have you tried re-installing the flash memory on the guitar?  If not, please do so, by connecting the guitar to the workbench interface via the supplied VDI cable, and with a charged battery in the guitar, also connected a 1/4" TS mono cable into the guitar's output jack to power it on.  This is necessary for the Workbench interface to see the guitar when it is connected.

       

      http://line6.com/support/docs/DOC-1633

       

      When taking the knobs off, press down on the shaft of that encoder to see if it turns on the modeling while a charged battery and a 1/4" mono TS cable are both inserted.  Give the instructions on that link above a try and let us know if the problem persists.

       

      Regards,

       

      Line6Hugo

      • Micks1 Just Startin'
        Micks1
        5 posts since
        Aug 4, 2008
        Currently Being Moderated
        Mar 28, 2012 2:32 PM (in response to Line6Hugo)
        Re: Jtv-59 doesn't power up

        Hugo...

         

        I have done all the things mentioned in your reply... I'm not sure you read my complete post... If the guitar doesn't power up, and YES, with a fully charged battery, it will NOT connect to the guitar workshop. The fact is, as I stated in my first post, the USB interface doesn't even recognize it... I also tried your reflash with no results... I have since taken it to an authorized service center... Yes I am without a guitar...

         

        BTW... The tech at the service center checked the battery while I was there, and it showed the proper charge... And I do understand you have to plug in a 1/4" TS cable to turn the guitar on...

        • Iknowathingortwo
          MerlinFL
          1,667 posts since
          Jul 17, 2007
          Currently Being Moderated
          Mar 28, 2012 2:55 PM (in response to Micks1)
          Re: Jtv-59 doesn't power up

          Just to hopefully help keep your sanity.  I tried doing exactly what you have written.

           

          1. I plugged in the Dongle (yes, that is the correct name for that thing) to my USB port on my computer.
          2. The RED light did start blinking aon the GUITAR side and the green light lit solid on the computer side.
          3. I connected the guitar with the VDI connector.  Still has the red light blinking.
          4. I then plugged in a 1/4" jack that was not connected to anything.  It was just a spare replacement jack I had laying around into the 1/4" jack of the guitar.
          5. The blinking RED light then turned SOLID GREEN.
          6. I launched Workbench and it was able to "see" my guitar and load the guitar patches.

           

          I would have to say that anything les than this operation is certainly a problem somewhere from the guitar side of the dongle up to and possibly including the 1/4" jack in the guitar not accessing the power of the battery.

           

          But if the guitar didn't power up in it's "normal" use plugged into an amp, then I guess that would also narrow the problem search to the guitar only.

           

          I hope this helps you and anyone trying to help you get your guitar back up and running properly.

           

          Take care,

          Neal

  • donfrantz Just Startin'
    donfrantz
    277 posts since
    Feb 8, 2007
    Currently Being Moderated
    Mar 28, 2012 8:36 PM (in response to Micks1)
    Re: Jtv-59 doesn't power up

    I know it's at the shop now, but I've had my JTV 59 fail to power up a couple times--both times I took out the battery and put it back in--problem solved.

    • Micks1 Just Startin'
      Micks1
      5 posts since
      Aug 4, 2008
      Currently Being Moderated
      Mar 29, 2012 8:39 AM (in response to donfrantz)
      Re: Jtv-59 doesn't power up

      Thanks donfrantz for the reply....

      I wish that were the case, or actually maybe not. That sounds like you may have an intermittent problem... Those can be the worst and hardest to troubleshoot. Rest assured, I pulled and re-installed the battery several times. Running a studio, one learns how to troubleshoot, for sure..

       

      I hope the battery thing doesn't become a problem for you...

       

      Steve

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