Currently Being ModeratedFeb 11, 2012 4:25 AM (in response to edouardpillot)Re: Trouble connecting my HD 500 to Line 6 Monkey
Ok, There is definitely a bug with version 1.50 of Monkey communicating with PODs
Version 1.51 was released this week and apparently fixes communications on the HD300/400. It would be worth trying this first ...
Monkey 1.51 Windows:
Monkey 1.51 Mac:
If that fails, try the previous release which is known to be good
Monkey 1.43 Windows:
Monkey 1.43 Mac:
If that fails then try a safe mode upgrade:
- Disconnect the USB and power.
- Hold down the 'down' key on the directional keypad while you power up the unit.
- Connect the USB and try installing the Flash upgrade.
Does this help?
Currently Being ModeratedFeb 12, 2012 3:51 AM (in response to jimsreynolds)Re: Trouble connecting my HD 500 to Line 6 Monkey
Thanks. Tried installing 1.51 and 1.43 but no luck
I am trying the safe mode upgrade. I have held down the "down" key and powered up. How do I then install the flash update ? (can't do it from Line 6 Monkey)
Currently Being ModeratedFeb 12, 2012 3:58 AM (in response to jimsreynolds)Re: Trouble connecting my HD 500 to Line 6 Monkey
In Line 6 Monkey, the installed version of my Flash Memory is "Unknown" which might be the cause of my problem. Issue is how do I update the Flash. Screen on my POD says "UPDATE FLASH"
Currently Being ModeratedFeb 12, 2012 5:02 PM (in response to edouardpillot)Re: Trouble connecting my HD 500 to Line 6 Monkey
With version 1.43 installed, you put the POD into safe mode (as I described). The screen changes to UPDATE FLASH
Then you hook up the USB cable and run Monkey 1.43. All being well it should detect the pod and allow you to do the update.
If it does not: have a close look at the USB socket on the back of the POD. Does it look ok/intact? Some people have had problems with a dodgy USB input.
Do use 1.43 ... people with HD500s still seem to be having issues with version 1.51 from what I am seeing.
Currently Being ModeratedApr 5, 2012 4:41 PM (in response to edouardpillot)Re: Trouble connecting my HD 500 to Line 6 Monkey
If you are still having these problems, can you please respond to jimreynolds' questions in his last post? This will help us understand that problem. Also, you should try on a different computer to verify if it is just happening on your system or all computers.
Currently Being ModeratedApr 10, 2012 11:57 AM (in response to edouardpillot)Re: Trouble connecting my HD 500 to Line 6 Monkey
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Currently Being ModeratedApr 22, 2012 12:14 AM (in response to edouardpillot)Re: Trouble connecting my HD 500 to Line 6 Monkey
I also underwent the same problem but tried to do the above . After trying to connect to the device.. getting error as POD HD500 (Not Connected).
On any external hard drive connection we get a usb icon on the bottom right near the system time (which is not visible for the above) but getting the sound while connecting the usb,
Please could somebody help.