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199 Views 8 Replies Latest reply: Apr 27, 2012 1:55 PM by Civvie RSS
Civvie Just Startin' 5 posts since
Mar 24, 2012
Currently Being Moderated

Apr 6, 2012 4:41 AM

Please help me quickly troubleshoot HD PRO and FBV mkII

Hi all,

 

I have just recently purchased HD Pro and FBV MkII footcontroller, my first Line 6 products ever! (Big step from a bewildering array of stomp boxes)

 

But I have some issues:

 

The HD Pro appears to work fine on it's own, The Edit software works and I can flick through patches etc, sounds great!

 

I plug the FBV in via the Cat5 cable and turn on the unit, the FBV does not even power on.

After some fooling about (checking different cables, updating firmware, no joy) I assume the FBV is faulty and send it back for replacement.

 

Just got the new one and I plug it in, and it powers up when the HD Pro is on. Great! But...

The FBV screen just says 'FBV SB MKII' on the screen permenantly, I can't get any of the switches to function, nothing else lights up ever, the tuner doesn't work, nothing, nada, it just sits there on the same display and that's it.

Is there something I'm missing or should I now assume the HD PRO it's self is faulty?

I'm off on a one month tour very soon and I dearly want to use the HD Pro (that's why I bought it!) but it's not looking good at this stage which is very disapointing.

 

Any help much appreaciated.

 

Aaron

  • webmaestro1 Just Startin' 5 posts since
    Mar 28, 2012

    I have the mkII, and had similar issues... until I forced myself to read the "System Setup" section of the Advanced User's Guide. If you're like me, you hate technical  manuals, but I'd encourage you to bite the bullet and at least read this section of the manual. That aside, let's try to fix your issue...

     

    1. As varmint said, make sure you've got all the latest firmware, updates, etc. Let Monkey do this for you (assuming you've first created your account, registered your HD Pro, and are all set in that department).

     

    2. Once all your software is up-to-date, then configure your HD Pro's settings to work with the Mk II. Here's how...

     

    (I'm not at home in front of my HD Pro right now, so I'm basically working from memory and reading from section B1 of the Advanced Users Guide here)

     

    2a. Hold the "View" button to enter Setup/Utilities

     

    2b. On Setup page 1/10 (that's page 1 of 10), use the "1" knob to ensure "FS MODE" is set to "ABCD"

     

    2c. On Setup page 2/10 use the "4" knob to ensure FBV Express is set to "On"

     

    Exit setup and enjoy your new MkII.

     

    Let me know if that doesn't help, and I'll double-check myself tonight when I get home.

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