Can you pls let me know where I could send an audio file of our issue so you can hear it. We have recorded 3 different instruments coming right out of the g50 receiver straight into the computer and all 3 have done the same thing. You actually hear a quick cutting off at the tail end of that tone change on a few of them.

Thank you.

I'm not having RF drop out issues since the LED's stay green and the 1 signal indicator comes on when hitting my guitar strings. What I have a problem with is loosing output guitar signal strength. Very weird and it's intermittant and most certainly is room related since I can't repeat this at home. I play at a church a few times a month and have had no issues for the past 18 months or so until about 2 weeks ago. we all use IEM and have been for years. Seems like if I get there early enough to setup before something else is "turned on" everything is fine. This past Sunday we played a set for the first service and when I went back up for the second service my battery low indicator was on so I changed batteries and screwed up my signal strength and had to use a cable to finish the service.

I set up Wednesday for practice around lunch time (I was going to be late for practice that night) and left with signal strenght perfect and tuned off the transmitter to save battery. When I got there at 7:15 pm and turned on the pack...loss of signal strenth. If I had to guess its probably 70-80 precent signal loss. I switched to a cable for the rest of the night. Took my crap home and no problems there.

Any ideas???

Seems like there is something that is competing for the signal on a first come first served basis. I've tried all 12 channels with no luck. Once it happens, it seems un fixable for the day.

Thanks in advance!

Mark Starnes

"My G50 also has drop outs. .... Have no clue why it occured."

There are lots of reasons this can happen.  Have you gone through all the trouble shooting sets in the FAQ on the documents page?  That would be a starting point.

Hi guys, I'm having this problem too, with my G90.

I bought it in the summer of 2010, although it was not used until this year (the nature of being in between bands and then jamming in a small room kept me from busting it out), so my warranty has expired.

I've already spent $400USD replacing transmittor(s) (twice) in hope of fixing the problem.

I am going to try using the input through the tuner jack and see if that helps, thanks for the suggestion @adamdegraff

@DRL4VH I've seen this problem too, its happened to everyone I've seen or talked to regarding the Relay system.

My band runs a very physical set (lots of headbanging, running, jumping up and down), and my signal cuts out for roughly 5 or more seconds almost every time I move. Even if I remain totally still (play sitting) the signal goes out every few notes. So I am down to the conclusion that it is the cable that is fried and simply needs replacement to prevent shorting out.

I am completely choked up that after spending over $1000 on this wireless system, it is so unreliable, with very little help or suggestion as to what is wrong... I mean the signal dropout FAQ is quite obvious, and I am doing everything right according to it.

As an aside, at a gig last night, 3 musicians (besides myself) experienced the signals of their GX0 (various G relay systems) cutting out at various periods. This may be a venue issue, although I have been fighting with this problem at about 8 different locations so far.

I think the part quality of these units needs to be stepped up from the cheap plastic, for the price we musicians are paying. I would also be very happy if I could get some actual support that does not involve simply looking at a blatantly obvious FAQ sheet, or throwing more money at Line6 to have my device sent there and analyzed / repaired / etc. Maybe a mass recall is in order?

I am the audio engineer in this venue. The ear pack should not be an issue as it is worn on the opposite side of the body. As long as antennas are a wave length apart of more than there shouldn't be any issues. I run 46 other wireless units in the room at one time that are coordinated by a professional company. We have no issues between any of our wireless other than the Line6 digital units. I can put a shure or sennheiser beltpack in the same place and never have an issue. It leads me to believe that there are issues with these units. I have taken them and just plugged them into the PA system with no other wireless on in the room and with hear the unit drop out making a pretty loud clicking sound. Best as I can describe it. I have also taken them to various buildings on the campus with the same results. All three units are doing it and it is not predictable when. Also when you get about 50 feet or so away from them there is major latecy issues. Any suggestions as what to do with the units. It is past 30 days so I can't return them to the seller (Guitar Center) and I have asked the Pro Audio people there several times for a rep to contact with no success. Thanks for your help.

I don't experience that amount of delay using my other packs. Especially at such a short distance. As far as the antennas on the IEM units. It is probably about 30-60 feet from the performers in monitor world. I use one Sennheiser CP Helical antenna for all of my IEM units. The antenna is passive with an 80 degree beam width. The rest of my transmitters on stage are all Shure UHFR units. As I said above I have no issues with any of my Shure or Sennheiser units. Everything is coordinated professionally and plays very well together. The G50's are all that I am having issues with. As far as the green lights in the unit. They stay green when the clicking noise occurs.

DBoomer,

how exactly does one upgrade to the new firmware? We have  6 G50s, and 2 XDV70, all using belt packs. I heard that one needs the XDV75 in hand to do the firmware upgrade. Is that true? We still, after three years of use, experinece random, 2-3 second drop outs every once in a while. We'd welcome any upgrad that makes the system more stable and lowers latency.

Thanks,

Adam

www.TheDuelingFiddlers.com