Currently Being ModeratedApr 12, 2012 5:15 PM (in response to dandodd)Re: HD 500 updates - No connection?
This issue could be related to a number of things. First check your connections.
Have you tried connecting to different USB Ports?
Are you using a USB hub?
Make sure you have the latest drivers installed:
Then try the optimizations in our USB Troubleshooting Guide:
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