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1864 Views 35 Replies Latest reply: Aug 21, 2012 8:08 AM by mane_larumbe RSS
jerryratpack Just Startin' 10 posts since
Sep 18, 2011
Currently Being Moderated

Feb 25, 2012 11:39 AM

Problems after update with Patch sharing

I just updated my POD HD Bean with the latest for both Flash and Monkey... Now some of the presets I imported ( 3 total ) say " New Tone (RESET) ... I am ok with that, but when I try to reload them from my hard drive, I get an error message that says " Invalid data found in one or more patches. These patches have been reset and named "New Tone (Reset).

 

Anyone have ideas how to correct this ?

Thanks

Jerry

    • glenneke Just Startin' 48 posts since
      May 21, 2006
      Currently Being Moderated
      Feb 25, 2012 11:50 AM (in response to jerryratpack)
      Re: Problems after update with Patch sharing

      I had the same problem. I installed the previous version v1.06 of pod edit and it worked.

        • silverhead Expert Line 6 User 9,592 posts since
          Apr 1, 2009
          Currently Being Moderated
          Feb 25, 2012 3:08 PM (in response to jerryratpack)
          Re: Problems after update with Patch sharing

          This issue is tricky, and it affects presets of a certain sort (I don't know exactly what sort) that were created using all versions HD Edit prior to the latest v1.08 and all versions of Pod HD firmware prior to the latest v1.43. These latest versions of firmware and Edit together fixed a serious problem caused by previous software versions that permitted invalid data to be stored in prestets, occasionally resulting in a very loud high-pitched squeal being emitted from the headphones/monitors.

           

          This latest software/firmware versions fixed this problem with invalid data - but at the cost of refusing to load previous presets that contained such data. That's why you are getting the message and why the preset is being reset - the old preset contains the invalid data that causes the problem.

           

          You can revert back to Edit v1.06 and load up the offending preset again - but you are then subject to the high-squeal issue again. And you will effectively be stuck at Edit v1.06, because future versions of Edit will retain the high-squeal fix. This means that you won't be able to use Edit to access the previously announced new features coming in firmware v2.0 (which will also have an associated Edit update).

           

          My best suggestion at this point is to revert back to 1.06 temporarily, and run it offline (i.e.. no HD device connected). This will protect you from the potential high-squeal. Now load your saved copy of the preset and  manually copy (yes, write down!)  the detailed settings of your preset. Do this with all affected presets You can then update to the latest editor and recreate these settings manually, and go forward with your set of clean presets (no invalid data).

  • carlada Just Startin' 5 posts since
    Dec 30, 2010
    Currently Being Moderated
    Mar 3, 2012 1:13 PM (in response to jerryratpack)
    Re: Problems after update with Patch sharing

    it's the same for me!!! It's a disaster really!

    LINE6 where are you???????

    • Nick_Mattocks Best of the Best 9,065 posts since
      Mar 26, 2007
      Currently Being Moderated
      Mar 3, 2012 1:42 PM (in response to carlada)
      Re: Problems after update with Patch sharing

      carlada wrote:

       

      it's the same for me!!! It's a disaster really!

      LINE6 where are you???????

       

      Let's be realistic here.  There was a problem with the POD squealing for some users and the effects of uncontrollable squealing were potentially serious. 

       

      The current firmware version 1.43 and Edit version 1.08 were released AFTER the announcement of f/w version 2.0 as an interim fix for the squeal issue. 

       

      Firmware version 2.0 and I would guess an updated version of Edit are yet to be released and have probably been delayed by the need to issue the current interim fixes. 

       

      I am 100% sure that Line 6 software developers are alive and well and are spending their time getting the next firmware version ready for release in the form of f/w v 2.00 and as part of that release the fixes that were put in place for v1.43 and Edit v1.08 will need to be included and perhaps refined.  It's not as straightforward as you appear to think in terms of producing brand new set of features whilst trying to ensure that nothing else gets broken in the process.  There is not only the need to produce new code, but a need to test.

       

      Disaster??? It may not be ideal, but disaster?  Not really.  You can get around this issue quite easily by simply using an older version of the editor which is still available from the Downloads section.  You also have to remember that whilst it's always been possible to exchange patches freely between the POD HD500 family trio, it has never been supported by Line 6 as there's always been the possibility that some patches may produce unexpected behaviour when run on a different unit.  It may be that interchangeability of patches is restored at the next release - I hope so, but because of the 'invalid data' potential that obviously existed prior to the current interim fix, that might no longer be possible for patches created under earlier firmware versions.  I'm afraid we'll have to wait and see.

       

      Nick

      • carlada Just Startin' 5 posts since
        Dec 30, 2010
        Currently Being Moderated
        Mar 4, 2012 12:00 AM (in response to Nick_Mattocks)
        Re: Problems after update with Patch sharing

        Ok, ok…it isn’t a disaster…but a half disaster?!?!?!

        I know that Line 6 software developers are alive and well (thanks to GOD), and I suppose  they are under pression for  the problems there are…But from my point of view, the situation is disheartening... just reached an equilibrium point, sudden need to lose a lot of time to get everything working… and the future is no certainty.

        I hope that you say it’s true and become reality…

         

        Carlo

        • Nick_Mattocks Best of the Best 9,065 posts since
          Mar 26, 2007
          Currently Being Moderated
          Mar 4, 2012 3:04 AM (in response to carlada)
          Re: Problems after update with Patch sharing

          carlada wrote:

           

          Ok, ok…it isn’t a disaster…but a half disaster?!?!?!

          I know that Line 6 software developers are alive and well (thanks to GOD), and I suppose  they are under pression for  the problems there are…But from my point of view, the situation is disheartening... just reached an equilibrium point, sudden need to lose a lot of time to get everything working… and the future is no certainty.

          I hope that you say it’s true and become reality…

          Carlo

           

          Nope   The word 'disaster' in any form doesn't come close.   I think that word is more reserved for things like earthquakes, famine and stuff of that ilk.

           

          'Annoyance' is probably a better word.  Yes it's a bit disappointing that (hopefully) temporarily, because of unforeseen circumstances (squeal issue), the interim fix on the editors doesn't quite work as before, but as long as we take precautions to potentially protect hearing and equipment, it shouldn't hurt us to simply use the older editor in the short term to transfer tones should it?

           

          I know it's already been raised directly for the people developing the new firmware to see as an issue, so until the new v2.00 firmware and editors are released, I think it's probably better to wait and see what happens   Line 6 do listen to their customers.  Let's not forget that.

      • Warfare Just Startin' 72 posts since
        May 7, 2007
        Currently Being Moderated
        Mar 4, 2012 2:13 AM (in response to Nick_Mattocks)
        Re: Problems after update with Patch sharing

        Hi Nick,

         

        Thank you for the fast reply. Of course, we have big expectations for F/W 2.0 and the associated version of HD Edit.

         

        Anyway, in my mind there are different level of needs, let's say basic needs and premium needs.

        - New amps, new functions and so on are clearly premium needs, and it's the way Line 6 can increase Pod HD customers.

        - Being able to create patch, to share them beetween Pod HD products (at least beetween Pod HD Dektop and Pod HD 500) and most of all being able to rely on the growing custome tones library is a basic need.

         

        That's why I wanted to share my point of view here. Of course I know that Line 6 does great job, and I'm pretty sure that they're working hard on new updates. And I agree with you, rollling back to HD Edit solve the problem (at least temporary).

         

        But, let's be realistic and take a look to the Custom Tone library (datas from today) :

         

        Pod HD Desktop :                104 Patches   (including      0 compatible tones)

        Pod HD Pro :                         63 Tones      (including      0 compatible tones)

        Pod HD 300 :                        701 Tones     (including   273 compatible tones)

        Pod HD 400 :                        701 Tones     (including   428 compatible tones)

        Pod HD 500 :                      2602 Tones     (including       0 compatible tones)

         

        This is the point. There are no compatible tones for 3 products of the range (Desktop, Pro and 500).

        The biggest tone library is 500 one, and no compatibility with others ranges.

        The Pod HD Pro and Desktop are not sharing any compatibility with others products, that's a pity regarding the fact they have the smallest library.

        The smallest tone library is Pod HD Pro with 63 tones.

         

        So, I really hope that Line 6 will be able to bring us a common platform for HD family patches (at least for HD Desktop, Pro and 500).

         

        This is really frustrating to not being able to share patches with friends ... this is why Custom Tone exist, this is why Pod is so much popular.

        • Nick_Mattocks Best of the Best 9,065 posts since
          Mar 26, 2007
          Currently Being Moderated
          Mar 4, 2012 2:44 AM (in response to Warfare)
          Re: Problems after update with Patch sharing

          Warfare wrote:

           

          Hi Nick,

           

          Thank you for the fast reply. Of course, we have big expectations for F/W 2.0 and the associated version of HD Edit.

           

          Anyway, in my mind there are different level of needs, let's say basic needs and premium needs.

          - New amps, new functions and so on are clearly premium needs, and it's the way Line 6 can increase Pod HD customers.

          - Being able to create patch, to share them beetween Pod HD products (at least beetween Pod HD Dektop and Pod HD 500) and most of all being able to rely on the growing custome tones library is a basic need.

           

          That's why I wanted to share my point of view here. Of course I know that Line 6 does great job, and I'm pretty sure that they're working hard on new updates. And I agree with you, rollling back to HD Edit solve the problem (at least temporary).

           

          But, let's be realistic and take a look to the Custom Tone library (datas from today) :

           

          Pod HD Desktop :                104 Patches   (including      0 compatible tones)

          Pod HD Pro :                         63 Tones      (including      0 compatible tones)

          Pod HD 300 :                        701 Tones     (including   273 compatible tones)

          Pod HD 400 :                        701 Tones     (including   428 compatible tones)

          Pod HD 500 :                      2602 Tones     (including       0 compatible tones)

           

          This is the point. There are no compatible tones for 3 products of the range (Desktop, Pro and 500).

          The biggest tone library is 500 one, and no compatibility with others ranges.

          The Pod HD Pro and Desktop are not sharing any compatibility with others products, that's a pity regarding the fact they have the smallest library.

          The smallest tone library is Pod HD Pro with 63 tones.

           

          So, I really hope that Line 6 will be able to bring us a common platform for HD family patches (at least for HD Desktop, Pro and 500).

           

          This is really frustrating to not being able to share patches with friends ... this is why Custom Tone exist, this is why Pod is so much popular.

           

          I completely understand your perspective and that of Carlo in the post above yours.  However , like you, I hope this is only a temporary situation.  We can easily work around it for now with Edit 1.06 versions which means you can still share patches with friends.  I am 100% certain that the issue will have been brought directly to the attention of the developers, so they will be aware I'm sure, and hopefully by the time firmware version 2.00 is released along with probably a new set of editors, it will have been resolved

        • Warfare Just Startin' 72 posts since
          May 7, 2007
          Currently Being Moderated
          Apr 8, 2012 3:13 AM (in response to Warfare)
          Re: Problems after update with Patch sharing

          Hi Nick,

           

          As new firmware and software are available, I would share my disappointment.

          In fact HD Desktop and HD 500 tones are still not compatible and it's necessary to use a workaround to load them.

           

          Naively, I tought (as you tought too) that switching from 1.X to 2.X - which basically mean that major changes where introduced - will solve the corrupted data issue, but ... no.

           

          Can Line 6 staff, regarding the increasing number of messages about this issue, give us some infos ?

           

          Few examples :

          http://line6.com/support/message/368898#368898

          http://line6.com/support/message/318125#318125

           

          Please.

          • Nick_Mattocks Best of the Best 9,065 posts since
            Mar 26, 2007
            Currently Being Moderated
            Apr 8, 2012 4:14 AM (in response to Warfare)
            Re: Problems after update with Patch sharing

            Hi

             

            Hmmmm.... Sorry, it would appear that the issue remains from f/w 1.43.  I had believed that this was fixed

             

            Regards

             

            Nick

          • Nick_Mattocks Best of the Best 9,065 posts since
            Mar 26, 2007
            Currently Being Moderated
            Apr 8, 2012 5:12 AM (in response to Warfare)
            Re: Problems after update with Patch sharing

            Digging into it a little further, the problem in the main seems to be due to differences in the physical inputs that are available on the various units which is not exactly a new discovery.

             

            Using both POD HD500 Edit v2.00 in Offline mode and POD HD Edit with the POD HD attached and running f/w 2.02 simultaneously I loaded all my POD HD500 set lists into POD HD500 Edit.  Looking at the majority of my older presets, I have the Input sources set to a reasonable Guitar - Aux - Variax for input 1 and Same for Input 2.  Of course the POD HD desktop unit does not have either of the physical Aux or Variax inputs available.  Dragging and dropping a POD HD500 patch that is set this way from HD500 Edit to POD HD Edit results in the message: 'Invalid data found in one or more patches. These patches have been reset and named 'New Tone (reset)'

             

            That's fair enough in my opinion as the inputs on the POD HD desktop don't physically match the available inputs on the POD HD500.  It is obviously not going to be possible to simply drag and drop some HD500 patches into a POD HD or POD HD Pro or vice-versa any more unless the source patches are set to one or more of the common to all inputs in the first place.

             

            However, you can still use all three version 2.00 editors to get around this (expected) behaviour, by simply sanitising the input settings (and almost certainly any FX loop settings) in the Edit program for the unit the patch was created in originally by using that editor in off-line or on-line mode (if you have say both a POD HD and a POD HD500) to clean the patch up before dragging it from the source editor to the new destination editor.  You can just make a simple change to the Inputs in the source editor without having to Send Selected to to its attached (or not POD), and perform a drag and drop exercise from one editor to the other.

             

            This, I believe is the correct way to do it.

             

            The other way to do it is simply to roll back the Editor to v1.06 and the destination device will pick up the troublesome patch and allow to to save it in the attached POD, but then when you update the editor to v2.00 it will not accept the patches from the POD.

             

            So a little bit of housekeeping is the way to go

             

            Nick

            • Warfare Just Startin' 72 posts since
              May 7, 2007
              Currently Being Moderated
              Apr 8, 2012 6:24 AM (in response to Nick_Mattocks)
              Re: Problems after update with Patch sharing

              Hi Nick,

               

              Thank you for trying to five us the best possible answer.

              After few investigations I agree with you, the problem of 'corrupted datas' is due to inputs differences, mainly those related to Variax.

              Now, using the tip of drag and drop beetween HD 500 Edit and HD Edit, is an acceptable workaround.

               

              However, as this workaround is clearly simple AND repetitive I can't barely understand why there are so much barriers regarding tones compatibility. Take the example of Pod XT : when you try to load patch without having a specific model pack the software will at least load the patch advertising you that something (Amp, FX ...) is not present.

               

              In fact, as this compatibility is clearly annoying for lot of customers, and according to the fact that this issue appeared with HD Edit 1.06 (solving squeal issue), I feel that something is missing.

               

              Could Line 6 design a common sofware and not different pieces of software for each device (HD Edit, HD 300 Edit, HD 500 Edit, HD Pro Edit ...) ? I'm sure those softwares are not designed by a trainee (it's not a poor visual basic app), and a common platform will surely make things easier for customers ... And perhaps even for Line 6 !

               

              That is my point of view, and regarding messages and peoples complaining about this issue I feel I'm not wrong.

               

              No ?

              • Nick_Mattocks Best of the Best 9,065 posts since
                Mar 26, 2007
                Currently Being Moderated
                Apr 8, 2012 7:04 AM (in response to Warfare)
                Re: Problems after update with Patch sharing

                Personally I can't see that Line 6 will make any changes to the way patches can be shared now between the POD HD, POD HD500 and POD HD Pro.  This is only my opinion.  My reasons are that whilst Line 6 facilitated importing 'foreign' patches, there were always physical differences between the units which were always known could cause some unexpected behaviour to occur if the conditions were right.  Line 6 have never supported the transfer of patches between the three units as such for this reason.  Users have always been on heir own if something didn't work.  Given the fact that the unexpected behaviour was shown to occasionally cause uncontrolled squealing (probably for other reasons than just a mismatch of input settings), which is potentially serious in terms of possible damage to hearing and equipment, I believe that any and all data mismatches and loopholes had to be closed, which has had the positive effect of curing the squealing issue, but with the slight inconvenience of us now having to 'sanitise' our patches before importing them into a device other than the type where they were initially made.  So, I think the current way that transferring of patches now works, is going to be the way it remains.

                 

                I understand your idea to have one common editor, but given that patches need to be sanitised in the originating hardware's editor before importing into the destination editor, would mean that it would be a less straightforward process.  I appreciate a lot of people liked the previous Gearbox interface for POD XT/X3 but I was not a fan.  I tend to edit directly on the hardware anyway with all three POD HD units, but I do find the POD HD editors pretty intuitive when I do use them

                • Warfare Just Startin' 72 posts since
                  May 7, 2007
                  Currently Being Moderated
                  Apr 8, 2012 12:55 PM (in response to Nick_Mattocks)
                  Re: Problems after update with Patch sharing

                  Nick, I feel the discussion is more about 'marketing delighters' or 'customer care' than 'legal obligations'.

                   

                  Let's just focus on the real discussion (Yes, some peoples prefer to manually edit patchs and yes HD Editors are quite intuitive ... anyway I'm not a attempting lawsuit againts line 6 )

                   

                  The fact is that this incompatiblity beetween products sharing the same DSP Engine is restricting the real potential of those devices for some customers.

                  And I'm sure that the few evolutions we tought that will be included in the new firmware, could be easily done.

                   

                  And, as this forum is a dedicated way for Line 6 to collect customers satisfaction, I take the opportunity to express myself as an old customer who bought Pod XT, Models Packs, Pod HD ... nothing more in fact.

                   

                  This not a drama, and perhaps an unified editor can be too much complicated, but I'm sure that this issue can be solved by line 6 engineers for each version.

                   

                  My only whish is that line 6 staff is reading those lines ...

                   

                  Thank you Nick,

                  Warfare

                  • Nick_Mattocks Best of the Best 9,065 posts since
                    Mar 26, 2007
                    Currently Being Moderated
                    Apr 8, 2012 9:42 AM (in response to Warfare)
                    Re: Problems after update with Patch sharing

                    No worries.  It would be nice to not have to do anything other than drag and drop our patches between the various editors and like you I hope some time that a way to do this easily and safely can be found.  I just don't think in reality it will happen unfortunately

                     

                    I'm sure you are right that with sufficient resources dedicated to solving the issue of patch transfer that an answer could be found, but the resources (developer time and cost) in exchange for the return might just not be economically viable when there are ways around it that work already.  In all honesty I don't know how complex any additional code would need to be, but I suspect it would be more than just adding a few lines of code.

                     

                    You are right in that the issue isn't a drama.

                     

                    Yep - the forums are open to all to express opinions etc....  I'm with you on that - I still have my XTL and the model packs I purchased for it LOL.

                     

                    Line 6 do keep tabs on the forums of course, but if you want to get an idea directly under the noses of the developers, you should submit Product Feedback using the Contact Us link at the bottom of the page.  The great thing about Line 6 is that they do listen to customer feedback and where appropriate and possible they often take action

                     

                    Nick

                    • Warfare Just Startin' 72 posts since
                      May 7, 2007
                      Currently Being Moderated
                      Apr 8, 2012 1:05 PM (in response to Nick_Mattocks)
                      Re: Problems after update with Patch sharing

                      Thank you again for your answers.

                      I already sent a Product Feedback to Line 6 regarding this compatibilty issue, so I done the max from my side.

                      The good point is that a 'real' workaround is identified (rolling back to an old version was not a solution).

                       

                      But to be honest, I'm quite disapointed with this Pod HD Desktop (For a lot of reasons, not for this specific point).

                      Rawly sounds out of the box are not as good as I thought, especially for high gain setups.

                       

                      Anyway, let's see what Line 6 will do this year for this range of products (Soldano ?, HD Edit Tuner ? ...).

                       

                      Cheers

                      Warfare

                      • johanneszab Just Startin' 29 posts since
                        Mar 3, 2011
                        Currently Being Moderated
                        May 17, 2012 12:09 PM (in response to Warfare)
                        Re: Problems after update with Patch sharing

                        Hi!

                         

                        I've also encountered the error on my bean you are discussing here, but I've skipped the v1.43 Version and POD HD Software. So, this was new to me. When i flashed the v2.02 a lot, like >80%, of my downloaded patched from the HD 500 contained invaild data.

                         

                        While Reading this forums and the Guitar Input fix, i've checked with an older HD Edit version multiple presets that contained invaild data and a correct input. With this data i've written a small java program that changes some bytes in the patches and sets the inputs to "Guitar/Same".

                        So, all you have to do is to rename your downloaded patches from .h5e to .hbe and put the .jar file into the same folder as your renamed 500 patches. doubleclick the .jar and run it. After that you patches should be loadable within the newest HD Edit Software. This way, you don't need to have installed 2 versions of the HD Edit Software.

                         

                        Here you can get to program (~2kb): http://www.jzab.de/files/convert.jar

                         

                        I hope this does not violate any of line6 usage terms. Any suggestions are welcome. Usage at own risk.

                         

                         

                        Edit 2011-05-17: It now comes with a graphical user interface for folder selection, mass extension rename option and simple backup function.

      • Iknowathingortwo 1,667 posts since
        Jul 17, 2007
        Currently Being Moderated
        Mar 11, 2012 8:53 PM (in response to Nick_Mattocks)
        Re: Problems after update with Patch sharing

        Nick - I'm calling a FOUL on you.  you are using words such as "interim" and several times wrote "whilst" as well as the use of the Old English spelling of "behavior" as "behaviour".  As well as many other multi-syllabic words in your postings.  i think you should reconsider your choice of verbiage to indicate your thought processes and rational for writing whatever you choose to offer your wisdom about.

         

        How are we supposed to help lthese POD HD users if you are going to write stuff like that on here??  I mean seriously??   

         

        Hey it's really late after a long weekend of performing - which I am VERY thankful to have - but I'm a bit silly for lack of sleep.  Just felt like being silly as I've got nothing new to seriously write about.  My problems I've found with the latest versions of everything for the PO DHD gear and my JTV guitars have not been corrected and I'm rolling back so I can use my VDI cable again.  Manual patch changing stunk to do after being very well spoiled!!

         

        Let's be realistic here.  There was a problem with the POD squealing for some users and the effects of uncontrollable squealing were potentially serious. 

         

        The current firmware version 1.43 and Edit version 1.08 were released AFTER the announcement of f/w version 2.0 as an interim fix for the squeal issue. 

         

        Firmware version 2.0 and I would guess an updated version of Edit are yet to be released and have probably been delayed by the need to issue the current interim fixes. 

         

        I am 100% sure that Line 6 software developers are alive and well and are spending their time getting the next firmware version ready for release in the form of f/w v 2.00 and as part of that release the fixes that were put in place for v1.43 and Edit v1.08 will need to be included and perhaps refined.  It's not as straightforward as you appear to think in terms of producing brand new set of features whilst trying to ensure that nothing else gets broken in the process.  There is not only the need to produce new code, but a need to test.

         

        Disaster??? It may not be ideal, but disaster?  Not really.  You can get around this issue quite easily by simply using an older version of the editor which is still available from the Downloads section.  You also have to remember that whilst it's always been possible to exchange patches freely between the POD HD500 family trio, it has never been supported by Line 6 as there's always been the possibility that some patches may produce unexpected behaviour when run on a different unit.  It may be that interchangeability of patches is restored at the next release - I hope so, but because of the 'invalid data' potential that obviously existed prior to the current interim fix, that might no longer be possible for patches created under earlier firmware versions.  I'm afraid we'll have to wait and see.

         

        Nick

         

  • mane_larumbe Just Startin' 1 posts since
    Aug 21, 2012
    Currently Being Moderated
    Aug 21, 2012 8:08 AM (in response to jerryratpack)
    Re: Problems after update with Patch sharing

    my friend have the line6 pod hd300 and he have same problems with the presets and effects.

    the presets are reset and various effects are not where they should be.

    i believe that a reverb are in the distortions!!

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