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123 Views 3 Replies Latest reply: May 31, 2012 4:57 PM by Line6Tony RSS
ebelshoff Just Startin'
ebelshoff
2 posts since
Jan 2, 2010
Currently Being Moderated

May 26, 2012 10:40 AM

UX2 issues

Hi, I've been having a few issues with my UX2. First off, it won't work in one of my USB drives at all. Secondly, sometimes when I disconnect it from the USB port my entire computer crashes. Only happens occasionally. I get a blue screen of death and then my computer restarts. Thirdly, I often hear crackling/popping noises when I'm using it. The device is usable despite these problems but they're just annoying.

 

I've updated my drivers to the latest version. I'm using Windows 7 32bit on a Intel Core i5-2430M processor with 4gb ram and 500gb hard drive with about 170gb free. Does anyone know what might be going on here?

thanks.

  • tpw66 Just Startin'
    tpw66
    3 posts since
    Feb 21, 2010
    Currently Being Moderated
    May 26, 2012 7:49 PM (in response to ebelshoff)
    Re: UX2 issues

    Sound clucks NAND such. Are usually because your computer is not optimized for audio recording.

     

    Go to windows.com or do a google search on ow to optimize your systemmforbaudio recording.  This helped me a lot.

  • Atheist-666 Just Startin'
    Atheist-666
    26 posts since
    Aug 9, 2011
    Currently Being Moderated
    May 27, 2012 2:45 AM (in response to ebelshoff)
    Re: UX2 issues

    Hello ebelshoff,

     

    I've got the same problems with  the crackling and popping noises. I found out that in my case this has something to do with my NVidia graphic card. On my notebook everytime when I change from the Intel onboard graphic card to my Nvidia card the drop outs/crackling appear. On my desktop computer they are always there .

     

     

    Do you have AMD/ATI or Nvidia graphic cards?

     

     

    best regards

    atheist-666

  • Line6Tony Line 6 Support
    Line6Tony
    1,917 posts since
    Jan 16, 2007
    Currently Being Moderated
    May 31, 2012 4:57 PM (in response to ebelshoff)
    Re: UX2 issues

    This Knowledge Base article will likely help you configure your computer for audio to eliminate the symptoms you describe: USB Audio Troubleshooting

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