Currently Being ModeratedJul 3, 2012 12:08 AM (in response to joelcain)Re: HD500 Not Powering, Endless Reboot Loop
I just got my HD500 today and I found this while searching for "do this first" information:
It describes your symptoms:
"...one of the tell-tale symptoms that may surface after a Monkey Flash Memory update is that the HD500 will be stuck in a continuous re-boot/power cycling state (you'll keep seeing the Logo and the unit keeps re-starting itself). Sometimes this may not occur, but a secondary telltale sign that a user has not performed a Global Settings reset is the USB communication between the HD500 and HD500 Edit software will be extremely slow/sluggish."
Currently Being ModeratedJul 4, 2012 6:29 AM (in response to joelcain)Re: HD500 Not Powering, Endless Reboot Loop
Ok there are a couple of reset's that you can try.
First try a global settings reset: hold down the right left key on the directional keypad and power up the Pod. This does a global settings reset and can help. It is also useful if the preset you were working with was corrupt as it jumps you back to patch 1A. If you use this, you will need to check your global settings to make sure they are how you want them. You will also need to recalibrate your expression pedal (details here --> http://line6.com/support/docs/DOC-2223). None of your homemade presets will be lost.
If the global reset does not clear it then you can try a safe mode reset. This time be ready with your PC and USB cable. Now hold down the down key on the directional keypad and power up the pod. Connect the USB cable and use Line 6 Monkey to flash-update the firmware on the POD. Make sure you choose not to overwrite exisiting presets.
Edit 04/07 ... suggested the wrong key for a global reset. Thanks to Geriatric for the catch.
Currently Being ModeratedJul 3, 2012 2:56 PM (in response to jimsreynolds)Re: HD500 Not Powering, Endless Reboot Loop
I've tried this and nothing seems to happen when holding any of the keys while powering. Maybe I'm not doing it right? Are you supposed to hold down the key before or after you plug it in? And how long are you supposed to hold it for? It doesn't seem to respond no matter what I do.
Currently Being ModeratedJul 4, 2012 12:58 AM (in response to joelcain)Re: HD500 Not Powering, Endless Reboot Loop
It's hard to see exactly what you're doing; the instructions are to hold down the right key (don't let up on it); keep holding it while you insert the adapter (power up). The screen should give you something different, at which point you can let go of the right arrow key. If that's what you're doing, and you're still getting the same results, then someone smarter than me will have to come up with more info. Sorry bro.
Currently Being ModeratedJul 4, 2012 1:46 AM (in response to bganimator)Re: HD500 Not Powering, Endless Reboot Loop
1) Pull the power lead out
2) Hold down the directional button
3) Plug the power lead back in.
If all else fails, try another pod power supply (hint: your local music store may let you try theirs). Make sure it is a DC-3g. Do Not use a unit for another Line 6 product - they are all different.
Currently Being ModeratedJan 6, 2013 11:11 PM (in response to jimsreynolds)Re: HD500 Not Powering, Endless Reboot Loop
I'm sorry but I just did a global reset and lost all my User's presets. So please check your facts before saying that "none of the homemade presets will be lost". Good thing I made a backup before just in case.
Currently Being ModeratedJan 7, 2013 1:27 PM (in response to kremata)Re: HD500 Not Powering, Endless Reboot Loop
Kremata ... for a globa settingsl reset the patches should not have been list. The setlist names will be reset but the patches themselves should still be intact. Is this not the case for you?
Currently Being ModeratedJul 4, 2012 6:00 AM (in response to joelcain)Re: HD500 Not Powering, Endless Reboot Loop
This happened to me a couple of times while I was using HD500 Edit and DAW Software at the same time where HD was looping during a boot up. I resolved this by doing a global reset, see below. This will erase all your customized/modified presets! Hope this help!
On the POD HD500, you can reset the global setup options which includes resetting the Setlist names and pedal calibration by:
1. Disconnect the USB cable connection between HD500 and host computer.
2. Power off the POD HD500.
3. Power on the POD HD500 while holding the LEFT ARROW (<) button while plugging in the power supply to the POD.
***NOTE: Please also make sure to re-calibrate the onboard expression pedal of the HD500 after performing the Global Settings reset.
If the Onboard expression pedal of the POD HD500 does not sweep through parameter values as it normally would, you may need to perform a pedal calibration to reset the functionality of the expression pedal:
Re-calibrate the onboard expression pedal.
Hold the down the RIGHT ARROW button on the 4 Way Nav Pad while powering the unit on, until you see the “Test Mode” screen (Pedal Cal, etc.), and then proceed with the steps below:
- If not already selected, use on the 4 Way Nav Pad to select “Pedal Cal,” as shown above.
- Press the VIEW button.
- Set the pedal to the minimum “heel” position, then press the A footswitch to set a value for the Duty Cycle. You’ll see the value set to “100.”
- Set the pedal to the maximum “toe” position, then press the B footswitch to set a value for the Duty Cycle. Again, you’ll see the value set to “100,” as in step 3.
- Press the C footswitch to prepare for automatic selection of the Scaled Pedal Value and move the pedal from min. to max. You should see the Scaled Pedal Values read “0” at the heel position and “255” and the toe position. If you get values other than 0 and 255, power off and repeat these steps, starting at step 1.
- Press the D footswitch to save the settings. You’ll be returned to the Test Mode screen and the Pedal Cal item will show a “P” to indicated that the pedal calibration is complete! Power your device off and back on again to start using it.