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89 Views 4 Replies Latest reply: Jul 21, 2012 4:28 PM by Triryche RSS
Omer_O Just Startin'
Omer_O
5 posts since
Jul 11, 2012
Currently Being Moderated

Jul 18, 2012 2:39 PM

it jumps

hey i got the UX2 today and installed everthing.

my problem is that it jumps.

even when i use it to play a song it jumps once every few minuts. can any one tell me why?

it throws off the rythem. i found a guy on youtube who had the same problem. his sulotion didnt work.

http://www.youtube.com/watch?v=5Cw44B2HKgI&feature=related

 

mine still jumps.

thanks a lot.

  • hulbert Iknowathingortwo
    hulbert
    375 posts since
    May 12, 2011
    Currently Being Moderated
    Jul 19, 2012 4:36 AM (in response to Omer_O)
    Re: it jumps

    Hi,

     

        There are some videos and document here which might help:

    http://line6.com/support/docs/DOC-2085

     

    One thing various people find is that one usb slot might work better than another.

     

    I hope you find a solution.

    Let us know if nothing there really helps.

     

    God Bless,

    David

  • Triryche Expert Line 6 User
    Triryche
    3,698 posts since
    Feb 20, 2007
    Currently Being Moderated
    Jul 21, 2012 4:28 PM (in response to Omer_O)
    Re: it jumps

    +1 to hulbert

     

    Just for clarification you are running the most recent drivers and firmware?

    If you run the Line6 Monkey you should have green ticks for everything.

     

    If you have the most recent drivers and still have problems, in addition to the above doc, there is the USB Troubleshooting guide.

    http://line6.com/support/docs/DOC-4282

  • Omer_O Just Startin'
    Omer_O
    5 posts since
    Jul 11, 2012
    Currently Being Moderated
    Jul 21, 2012 11:48 AM (in response to Omer_O)
    Re: it jumps

    thanks both of you. but i dont think that is the answer. i updated the monkey and tried numerous USB slots (it was originaly plugged into my laptops Dock, but i tried directly to the laptop too) the videos really have more to do with Vista then windows 7.

    and its not the programs that are the problem. i played an MP3 file through the UX2 and got the same jump. its as if someone unplugged and replugged the USB for half a second, even the needles in the windows on the UX2 drop down to zero, but more importantly the light stays on, so its still getting a power suply. is it possable that i just have a faulty unit?

    thanks

            Omer

  • Triryche Expert Line 6 User
    Triryche
    3,698 posts since
    Feb 20, 2007
    Currently Being Moderated
    Jul 21, 2012 4:28 PM (in response to Omer_O)
    Re: it jumps

    It sounds like a USB issue, have you read the USB troubleshooting docI linked above?

     

    Is there another computer you could try this on?

     

    You can contact Line6 directly via a support ticket:

    http://line6.com/support/tickets/add.html

     

    Fill out you computer profile if you open a ticket.

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