silverhead                        : "That was done with the HD500/Desktop/Pro back in April of this year when they got several new amps that the HD300/400 owners waited three months for. Now it was done with the HD300/400 release, meaning the HD500/Desktop/Pro have to wait a while. Seems consistent and fair to me."

That is the point, you are speaking about owners, and in your point is very easy to understand that if so many people could wait 3 months why other people can´t wait some months too. Sure, sound very rational, I think the same if I see the things in that way. But...

Is other the point, we are apeaking about product, series, 300/400 and 500/Pro, they are different and you pay for them for the differentes offers. The company give you the chance to pay for the serie what you want/need. In some cases you can see some people that have the money enough for buy a HD500 but preffer the 300/400 because have less things, just the enough, and other people buy the serie HD500 because he want have all the possibilities, all the fx, amps, etc.. why? because every client have different necessities and pay for what want and can..

That are 2 differentes point, you don´t need wait more than the lowest series because you are paying for the higher series offer to you for have everything.

The "figth" here in the forum is that, some group are saying that is rational wait because exist other owner group that was waiting before... that sound good here because is a Community, but the proble not much people is part of this community, you can see that don´t have mucho "moves" the forum, so we can think that the most part of the HD500 owners are not here in Community, and also the HD500 are not saying "don´t give the SLO to the 300/400 owners" but yes we say "give to us in the same time o first the SLO but never then" because is our rigth like owners of the higher serie...

But the point is that here you can see some irrational bussines move that produce in this moment a "temporary disadvantage" with the number of amps in the higher serie. Is irrational move, is a company, live for sell products, they sell much HD500 is not beneficent for have happy to everyone, if you pay more you can want more because is yor rigth in your level of serie, they don´t will breake the company for this fail but sure that will have for some months to the higher series that love the high gain tone a little disappointed, users that gave to them more money, users that can think about what serius is the company. For me the HD500 is not a toy, is a product that I use for play with my band, do some classes, some homerecords, I pay for have something to work too, I wanted the best series that offers me this company, so me/we have the rigth to expect have in the same time or first the SLO, not everyone here only things that the HD es a toy, some people can use it also for work and want the best for that.

Are much point of view in the topic, but that of think about owner and that every owner of the top series can wait like the lowest series is very irrational because we never buyed with that expectative, all the oppositive, we buyed the best for have all the prefferences from the company, is not a Community the topic about updates, is a bussines, not to everyone have one HD series for a gif, some people buy that with effort and want have back the effort for the company . Grettings

sorry if sound personal in my post I wrote about what I think from the actual company "move" in the updates, greetings and I will continue working and in the nigth... guitar again

what if L6 offer one amp more in the upcomung HD500 update? and also, one cab more, and there'll be DEP for, say, delays? will you post an apoligy and bow your head humbly in front of their infinite wisdom?

I think people are analyzing this way too much, personally. I think Line 6's reasoning was something like, "hey we made the 300 and 400 guys wait a long time for this update, let's throw them a little bonus to make up for that. Many of those guys tend to be metalheads anyway, so they'll probably love these new metal amps."

As they say, though, no good deed goes unpunished...

As HD300/400 firmware came out together, last time it was also for 500/pro/desktop devices at the same time.

When I was researching the pod 300,400 and 500, I noticed how the different pods were marketed to appeal to different guitarists based on their needs. Effects, outputs etc. So I chose the 500 simply because it had everything that line 6 had to offer in the pod hd series.  When the update became available for the 300 and 400, it just made me feel slighted.  How can they market it as a pod that has everything, but it doesn't? I am fully aware that line 6 doesn't have to put out any free firmware updates for us, but since they are, why not make it consistent? Even if they complete new firmware for one product before the other, why not wait and release them together to keep it fair and to avoid all this confusion. I know they are always researching and creating new models, but why confuse people and create all this frustration?  It all seems very needlessly complicated. If Line 6 would have released the update for the pod 500,400 and 300 all at the same time, this could all have been avoided and I wouldn't feel like I payed top dollar for a product that is supposed to have all the hd models that line 6 has to offer, but doesn't.

Totally. Patience is virtue. You'd think the 500/pro/bean was garbage considering how people are loosing their minds. Com'on people, stop being so short sighted; we're probably going to get some slamin' stuff when the new firmware drops. And it's not like you can't get awesome tones out of the boxes as they are now.

I'll be surprised if there aren't additional amps (hoping for the same high gain amps everyone else is) above and beyond the SLO100 etc. If we wait a month or two, and there's absolutely nothing new and interesting beyond what is currently in the 300/400 update, then, maybe then, I might understand people crapping their pants.

I'd rather give them time to finish up something really good, then ***** and moan them into giving us a rushjob update with one new amp model in. Though I'm probably the minority here.

Well, no offense, but are we reading the same posts? I would say "losing their minds" is me being politically correct. I would say batsh*t crazy is a much more fitting description of what's happening. I own an HD Pro, and while i get the whole Skwisgar-ian "this ams the mosts expensivists so it's gots to be the mosts awesomists unit" angle, I saw it in a different light; I saw it as "line6 saying thank you for not pawning your 300/400s", and I saw it as a glimmer of hope that the R&D were listening to the masses clamouring for a more comprehensive high gain model selection.

I'm sure line 6 saw it the way I see it, and in retrospect probably should've made a parrallel anouncement when they launched the 300/400 firmware indicating to the high-end user base that they'll get something worth the wait they're gonna suffer in the interim. This would have done much to reduce the sh*tstorm that has since ensued.

Don't get me wrong, I'd love to have the SLO100 crunch/lead models, I'm sure it's got the highgain marshall-y goodness that I'm hankerin' for (amoung other highgain tones that I'm jonsin' for) but I figure in a couple of weeks/a month/whatever from now the same thing'll happen when the new 500/pro/bean firmware drops; we'll get the SLOs, originals, AND something(s) new and awesome as well. Personally I'm hoping for the 5150II, Mesa MkIV & IIC+, and JCM900 & 2000s. I wouldn't shed any tears if they threw in a Diezel or two, either A guy can only hope, right?

As for it being backwards business? Yes and no, and I say more no than yes. No, it's not bad business, it's good business because it garners a lot of goodwill from the people who bought the mid and low end versions - which I have to believe is Line 6's bread-and-butter; not everyone's got top dollar to shell out for premium floorboards or rack units - and that goodwill carry to word of mouth advertising. The only bad-business I see here is just going radio-silent on us. I think if they said "I know the top of the line units are temporarily short a few models, but if you can be patient for a little while, here's what we're doing with the pro/500/bean firmware and you can expect X new models such as X-Y-Z etc. bug fixes, etc"

That's the only bad business I can see happening; not communicating better with the established user base.