Currently Being ModeratedOct 5, 2012 6:11 AM (in response to slydawg65)Re: PLEASE HELP GUYS!! JTV-89 problems AGAIN!!!!!!!
Is the fert buzz audible when you just play the guitar without plugging it in - or is it only audible when you are playing it plugged in via either 1/4" or VDI ?
Is the fret buzz audible on all models or just on some specific models?
Is the fret buzz audible when you play using the mags?
If its audible when you play it without plugging it in, then clearly it's a set up issue and should have been spotted by Line6 and also should have been able to be corrected by your luthier and/or Line 6.
If it's audble on all models but not on mags then I suspect it's a problem with the piezo's. Maybe the string is moving slightly at the saddle end causing the buzz. If this is the case then try rotating the end of the string so the opposite side of the string is face down on the saddle. Also check that the saddle's are not moving within their housing on the bridge.
If it's just on some models then it could be a software issue, so try reflashing everything back to factory standards, and reload the firmware.
If it is also on the mags. then that points to a physical issue too - and once again should be fixed by set up corrections.
Hope that helps.
Currently Being ModeratedOct 5, 2012 4:20 PM (in response to edstar1960)Re: PLEASE HELP GUYS!! JTV-89 problems AGAIN!!!!!!!
hi eddie, its deffo in the neck. it must be a dud fret or something. the standard that they come out of the factory is shocking, really bad quality!!!
Currently Being ModeratedOct 5, 2012 6:39 PM (in response to slydawg65)Re: PLEASE HELP GUYS!! JTV-89 problems AGAIN!!!!!!!
My advice- Return it with an RMA number if possible, and replace with another. Just bad luck Im thinking.
Most (percentage wise) have no issues other than maybe string height outta the box (speaking about a JTV69 here).
Yes that does sux. BIG... Line 6 QA members against the wall, and whos got the blindfolds?
Currently Being ModeratedOct 6, 2012 1:51 AM (in response to spikey)Re: PLEASE HELP GUYS!! JTV-89 problems AGAIN!!!!!!!
spikey, this is the 2ns jtv i've had. the 1st one had electronics issues, the build quality was decent though, it played like a dream but it kept freezing. this one is just terrible. when i complained to the person dealing with my case he said that if i wanted, i could have my original JTV back as they could find no fault with it and they put it back into B stock. This makes me think that the replacement that i got was infact B stock aswell as the quality is really poor.
After 12 years of Line6 ownership i'm really getting fed up with all this...
Currently Being ModeratedOct 6, 2012 6:55 AM (in response to slydawg65)Re: PLEASE HELP GUYS!! JTV-89 problems AGAIN!!!!!!!
I know you are and dont blame you. I would strongly request that while talking to a Line 6 rep about this, that they send you a shipping vocher that includes the RMA number on it, back to Line 6. This way you wont be charged any shipping/insurance fees. Other companies do this all the time and its chump change from them. 2nd, explain to them calmly (yea I know) that this is your 2nd try at this and your not wanting a 3rd. Then be sure to get the guys name, his direct extention, along with a ball park timeframe on when your guitar will be shipped back to you. Im sure if you do this that Line 6 will make it right... MAYBE AN EXPERT CAN ADD TO THIS if I have left something off he needs to know??? I hope that this helps you sly, and best of luck!
Currently Being ModeratedOct 8, 2012 6:51 AM (in response to slydawg65)Re: PLEASE HELP GUYS!! JTV-89 problems AGAIN!!!!!!!
Well if it is definitely a physical problem with the neck (either with uneven frets or something else) then I am surprised that your luthier did not identify precisely what the fault was and then indicated whether or not he could fix it. Most physical issues can be fixed - if it is a fret that is just a bit too high then that fret can be adjusted - even if it is several frets that are not even - then they can be adjusted - and just tweaking a few frets should not cost very much and certainly is not beyond any luthier. If it is a problem that cannot be fixed then he should have identified that to you, so you could clearly indicate that fault to Line6 and ask for a full refund or yet another JTV. Even though you should not have to spend any of your own money getting the guitar fixed you may want to consider that option just to save yourself the time and effort of having to arrange yet another exchange. Of course, you may well have had enough by now and just want to throw in the towel - and I would not blame you - in which case you need to speak directly to Line6 again.
I am sorry to hear that you have had so much trouble - I certainly did not have a trouble free experience but I chose to be patient and Line6 did sort me out and I ended up with a correctly functioning JTV59. Whatever you decide to do, I hope you get a solution that you are happy with.
All the best.