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  • RonMarton Iknowathingortwo 357 posts since
    Jan 12, 2012
    Currently Being Moderated
    120. Nov 8, 2012 7:59 AM (in response to kisslorand)
    Re: Relay G50 signal dropout

    I never gamble either, but here's a sure bet: nothing beats the joy you have coming.

     

    Heartfelt congratulations and all the very best to you and yours.

  • kisslorand Just Startin' 31 posts since
    Sep 23, 2009
    Currently Being Moderated
    121. Nov 8, 2012 1:17 PM (in response to RonMarton)
    Re: Relay G50 signal dropout

    Thank you guys for the kind words, I am so exited. I am used to create music, now I created life too.

    BTW, is there a Line6 wireless baby monitoring system?

  • RonMarton Iknowathingortwo 357 posts since
    Jan 12, 2012
    Currently Being Moderated
    122. Nov 8, 2012 1:24 PM (in response to kisslorand)
    Re: Relay G50 signal dropout

    There sure is!

     

    Plant any XD-V lavalier beltpack in the room and monitor its receiver via a powered loudspeaker where you are...

     

    ...Although I have been told that there may be somewhat cheaper systems available.

     

    (Mind you, none of them will allow Junior to subsequently plug in his Variax to jam with Daddy.)

  • BrunaoLobo Just Startin' 3 posts since
    Nov 9, 2012
    Currently Being Moderated
    123. Nov 9, 2012 8:41 AM (in response to jacoby75)
    Re: Relay G50 signal dropout

    SOMEONE HELP ME!

     

    I have an relay G50 and in my FIRST show the motherboard's had burned out! I tested in home it was perfect! I was playing at show and... in 15 minutes using, it started losing signal... in 20 minutes i just had noise! in home i tested again e nothing better happened. Result: motherboard burned!!!!! OMG.... no one believed in it ! up till now i can believe in this! What can i do?!?! i need to do more shows and in need it to much! will i need to pay other?

  • dboomer Line 6 Support 1,997 posts since
    Oct 13, 2008
    Currently Being Moderated
    124. Nov 9, 2012 7:23 PM (in response to BrunaoLobo)
    Re: Relay G50 signal dropout

    I'm not sure how you get from "losing signal" to "burnt out motherboard" ... but ...

     

    Click on the "contact us" link at the bottom of the page

  • kisslorand Just Startin' 31 posts since
    Sep 23, 2009
    Currently Being Moderated
    125. Nov 9, 2012 7:39 PM (in response to BrunaoLobo)
    Re: Relay G50 signal dropout

    A better description of the symptoms would help for a better diagnose. What are the settings, what indicators are on, what do they indicate and so on...

  • RonMarton Iknowathingortwo 357 posts since
    Jan 12, 2012
    Currently Being Moderated
    126. Nov 9, 2012 8:05 PM (in response to BrunaoLobo)
    Re: Relay G50 signal dropout

    IMPORTANT

     

    I do not understand this either, but I know that it is urgent and something horrible has happened.

     

    Try to visit

     

    http://translate.google.com

     

    where you may be able to write a full and clear report in your own language, have it translated into English ...and then paste it for us to understand it better here or via the contact link.

     

    Even if the translated version is not natural or elegant, I feel that we will get a better idea, as you will probably find it far easier than trying to "think in English."

  • BrunaoLobo Just Startin' 3 posts since
    Nov 9, 2012
    Currently Being Moderated
    127. Nov 11, 2012 8:32 AM (in response to jacoby75)
    Re: Relay G50 signal dropout

    My Relay G50 dont works!! in my FIRST show, it stoped to work and doesn't worked anymore! I changed batery, tryed everything but it doesn't works! A friend of mine told me it wont works anymore if i dont repair the.... "motherboard" inside relay G50. it's bad operation inside! "electronic components" There's 3 red leds always, anytime, anywhere, anyway. I HAVE A TOUR TO DO AND I CANT PLAY WITHOUT it !

     

    Sorry about my english, its hard to speak about so specific subject!

     

    I use a POD HD 500 and a HD 400 that works so good!

  • RonMarton Iknowathingortwo 357 posts since
    Jan 12, 2012
    Currently Being Moderated
    128. Nov 11, 2012 3:11 PM (in response to BrunaoLobo)
    Re: Relay G50 signal dropout

    "A friend of mine told me..."

     

    No disrespect to this "friend", (who is only trying to help) but there is NO way anyone (other than Superman, with his "x-ray vision") can "see" a motherboard fault from the outside.

     

    So I have just three observations to make:

     

    First, it seems to me (now that we have something of a description) that the fault may (only "may") be as simple as an RF input component either having become disconnected from the rest of the circuitry or incorrectly "seated" when originally assembled.

     

    Second, to help all of us, (we are, after all, a community) please update us on how things work out by going here: http://line6.com/support/digital_wireless/xdv-mics  and clicking "Start a discussion" under "Actions" at the top right. This will help others with similar issues find it, provided you put something like "Relay G50: No Signal, All LEDs Red" in the top (title) box and mark it as a question ...and finally...

     

    Third, you should definitely take up Don Boomer's offer of direct help from Line 6 by clicking on "Contact Us" at the bottom of this page.

     

    My feeling is  that you have had the worst bad luck in getting a "one in ten thousand" unit that either shipped with an initial fault or suffered excess shock in transit.

     

    I am not connected with Line 6 in any way, other than these forums. I am just a client like you. Accordingly, I feel your disappointment and pain in having to spend both time and shipping money to get this fixed under warranty.

     

    However, what I can tell you, from personal experience, is that Line 6 equipment is generally among the most reliable and well built that you can get.

  • BrunaoLobo Just Startin' 3 posts since
    Nov 9, 2012
    Currently Being Moderated
    129. Nov 11, 2012 3:54 PM (in response to jacoby75)
    Re: Relay G50 signal dropout

    A friend of mine works with this kind of equipament. I sent to autorized line 6 but i had no answer. i'm trying to find an way to repair it cuz is very expensive to buy another Relay G50 here in Brazil. And i agree with "had the worst bad luck in getting a "one in ten thousand" unit"

  • RonMarton Iknowathingortwo 357 posts since
    Jan 12, 2012
    Currently Being Moderated
    130. Nov 11, 2012 4:02 PM (in response to BrunaoLobo)
    Re: Relay G50 signal dropout

    Sadly, different agents in different countries DO give vastly different levels of service.

     

    Go to the "Contact Us" link and deal directly with Line 6, but remember that their "Saturday morning" starts about ten hours from now.

     

    As I see it, there is NO WAY you should need to pay for a whole new unit ...and maybe Line 6 will "put a bomb" under your local agent!

  • dboomer Line 6 Support 1,997 posts since
    Oct 13, 2008
    Currently Being Moderated
    131. Nov 11, 2012 8:40 PM (in response to BrunaoLobo)
    Re: Relay G50 signal dropout

    Hello BrunaoLobo

     

    It is hard to speculate without seeing your unit.  It could be something very simple or it could be something much more severe but at this point I can only guess.

     

    Have you run through the troubleshooting tips in the document section of this board?  Are you using a pedalboard power supply or are you using the factory supplied unit?

  • kisslorand Just Startin' 31 posts since
    Sep 23, 2009
    Currently Being Moderated
    132. Jan 26, 2013 10:20 PM (in response to dboomer)
    Re: Relay G50 signal dropout

    A little feedback from my long and boring problem...

    Since I settled my problem with the dropouts I had many rehearsals in the same conditions. The "problematic" G50 is used by our bassist, I use the V75. We had ZERO dropouts. None, nada, niente, keine, etc

    Everything sounds fabulous, live gigs sound outstanding. We'll nevere ever use cables again.

    Maybe  some of the Line6 stuff will learn that sometimes it might be a gear problem and not interference and any other blabla I was feeded with. Maybe users will seee that some of the Line6 repair centers are giving false/wrong diagnostics. Maybe Line6 will change their policy how they train their service center employees. Maybe not...

    However, it's not always a user error!

    Bottom line is that I have to thank Line6 creating such devices, I have to thank to the open minded people working there, I have to thank them sending me a FW upgraded emitter for the G50 for free.

    Whoever is reading this, guys, go with Line6 wireless, you will never regret your decision!

     

    P.S.: Having a child beats any Line6 gear So, make music, have sex! Perfect combination.

  • RonMarton Iknowathingortwo 357 posts since
    Jan 12, 2012
    Currently Being Moderated
    133. Jan 26, 2013 4:14 PM (in response to kisslorand)
    Re: Relay G50 signal dropout

    (Not necessarily in that order...)

     

    ...Regarding your "maybes", here's another:

     

    MAYBE, now that Line 6's supposed "representatives" in Australia have gone broke and ceased trading, (something that I believe was a fitting "reward" for their incompetence) a new representative will be appointed.

     

    One who (in my opinion) won't:

     

    1. Keep the brand's existence "secret" and
    2. Disregard clients' requirements, both established and prospective.

     

    (TAG, the Technical Audio Group of both Stanmore in Sydney and Coburg in Melbourne spring to mind, as it's my experience that they've long proven to be a superb "end-user-focussed" agency that always "goes the extra mile" in support of their clients and products. ...Once again, as with Line 6, I've neither any association with, nor particular loyalty to TAG. Just many happy years of having been one of their clients.)

     

    http://www.tag.com.au/content/view/1/

     

    Whatever happens, all readers should be assured of the sad fact that Line 6 are far from being alone in having a superb product range "massacred" at the hands of incompetent local representation, ...as many makers of fine motor vehicles will attest.

     

    It's been my experience, however, that Line 6 are VERY much alone in providing an unparalleled standard of immediate worldwide support, such as (and including) this unique forum.

  • ijstijger Just Startin' 3 posts since
    Sep 27, 2012
    Currently Being Moderated
    134. Feb 3, 2013 9:52 AM (in response to RonMarton)
    Re: Relay G50 signal dropout

    Mmm. somewhow I fear that your declaration of love to Line6 will be little comforting to the guy who has spend a lot of money on equipment, that he thinks is top quality and reliable, after his gig was ruined due to failing gear.

    According to what I hear and read, some complaints seem not to be incidents. For instance, I would like to hear from line6 what they have done, or plan to do, on the issue of the connection between the cable and the transmitter unit, which apparently gives a lot of people headaches.

    And, while at it, maybe they can explain the choice for such cable, in stead of using a more standard connection.    

    At the moment I myself am considering to replace another digital wireless (Stageclix) that caused a lot of trouble (so I've been there...).

    I was thinking about the line6 G90 but am very hesitant at the moment, especially while I'm in Europe so a defect could mean a lot of hassle.

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