I'm having same issues on my Macbook Pro Retina using Toneport UX2 in Logic 9 Pro. Please someone help.

Ross

Same problem as everyone above.

I tried to create a support ticket with Line6, but their system is designed to re-route you back to these community forums. Brilliant.

So, here's my rant to add to the list:

My Gear:
Mac: Mountain Lion 10.8.2
Software: Logic 9 Express

Interface: Line6 UX1

Mic: MXL Condenser Mic

Yes, I reinstalled Pod Farm (2.55). Yes the monkey updated everything fine.

Problem:

I launch PF2. I open my Logic E9 and start to record via the Condenser Mic. A few seconds into the recording, huge, distorted crackling begins. Even on playback, the crackling has been recorded. Even tapping the mic with my finger or talking into it creates this loud crackling. I can close Logic 9E and reopen, and begin recording again. I can record a few seconds again, then the crackling. Same if I close and re-launch PF2.

As one poster replied above, it helps to launch PF2 FIRST before Logic, but that only gains you a few more seconds of recording time.

I also tried different buffer sizes, but didn't solve anything.

Bottom line, it's impossible to record like this. I can't relaunch and re-record every few seconds. It's rediculous.

ATTN PEOPLE OF LINE6: I know you said you're "working on it," but how long does it take to update a driver? Surely you have more than one guy and a hot-pocket staring at the code scratching his head on this one. If you think people won't simply sell their Line6 gear and move to something else, you're wrong (I stopped using another brand to use Line6 instead, but I'll jump ship if I'm forced to -- if the gear doesn't work, the gear doesn't work and I can't record. It's real simple like that). Every day this goes unsolved, you lose a customer. Can you afford that in this economy? Everone's going to update to Mountian Lion very very soon and run into this problem (if they haven't already). Don't wait for Apple to fix it (if that's what you're betting on). Get one of your programmers on this 24hrs a day until it's fixed. Pay him/her over-time or hell, we'll all buy him/her a case of hot-pockets if it'll help. Just get it done. That's how business is done.

If for some reason it's truely a technological nightmare, at least tell us exactly what it is upfront. You'd be surprised how resourceful the community is. Any and all ideas should be welcome, and one just might spark the right inspriration to fix this issue. Right guys/gals? Just saying "we're working on it" sounds like someone put a pin in it and then went to lunch. "We're working on it" means nothing, especially since the issue's been known since at least Aug 9th.

signed: a long-time Line6 supporter (a future supporter....... ?)

joshc409 wrote:

 

Same problem as everyone above.

 

I tried to create a support ticket with Line6, but their system is designed to re-route you back to these community forums. Brilliant.

 

...

FWIW, at the bottom of the page click:

Support>>Contact Technical Support>>Contact Technical Support

or from the Support Drop Down at the upper right of the page

>>Contact Technical Support>>Contact Technical Support

either way leads you to this link

http://line6.com/support/tickets/add.html

Not that this helps you currently.

But hopefully the more support tickets they get, they more information they will have to resolve the issue.

(Although you would think they have enough to go on already!!)

I did not read the whole Discussion but I've had the same issues with UX2... This is a copy of my answer in another Thread, maybe it helps...

__________________________________________________________________

My working solution ...until now...

- install the latest driver (7.1.9) problem is still present after that on 10.8.2 but in my case it's coming an going in period (maybe a minute...)

- go to system preferences -> Line 6 Audio Midi-Devices then try to INCREASE THE BUFFER SIZE

...after that I played on instrument input about 10 minutes without any crackling/ artefacts... Good Luck! Please let me and people know If it works!!!

...Never touch a running System... it's hard to learn that... I just upgraded from OSX 10.6.8 to 10.8.2 yesterday... I thought after that long time since the release of 10.8 all heavy problems should be solved... Now I am thinking about going back to my Time Capsule Backup of the latest Snow Leopard state... Since Mountain Lion there are many performance lags... slow Logic Pro 9 GUI and now this UX2 crackling Problem... I hope it's gone now...

Short Info about my System:

Macbook Pro 13" (early 2011) • OSX 10.8.2 (Mountain Lion) • Logic Pro 9 (9.1.8 1700.67 32-Bit Mode) • Line 6 UX2 (Driver 7.1.9) • second Full-HD Monitor via DP/HDMI • also using Apple TV...

Many updates for the Line6 products but still not a word about the main issue. Still impossible to use their products as an interface audio on MacOS 10.8.2, not a single word from the company...

Absolute shame !

14.11.2012 - Until I said ok to a minor undate package of Mointain Lion this morning the newes Driver 7.1.9. seemed to have solved the problem I had - like everybody else here in this threat -

BUT TICKLING AND MEGA LATENCY PROBLEMS ARE BACK.

Please Mr. Line6 solve make a new Driver - asap...

(pleeeeeease I have to work and unfortunately I rely on line6...)

I can confirm and inform you all about that there is a workaround and fix for this issue that works 100% every time on a MAC 10.8 Mountain Lion. Tested with Podfarm latest version and Garageband and with the UX2.

I have had to come up with this solution myself and it has cost me a lot of work. Both in terms of that I have not been able to record and use my equipment but also in troubleshooting and testing. I will be glad to share ttroubleshooting and development of this issues to Line6 in my ticket 186665. In order to share this info with Line6 I will need some compensation for my findings.

If you are in contact with Line6 you can refer your questions into this ticket 186665 if you are intrested in having a workaround that works 100%. Otherwise we all could wait some more weeks or month for a final fix by Line6.