I got a similar, serious problem with the HD 500 Edit - software ....
1.) I'm editing the volume levels (in this case it's the "channel volume" of the AC-30 TB-ampmodel) of certain patches to align them to one another.
2.) for every patch I sync the new setting by pressing the "SEND"-button afterwards
3.) after having finished I quit the Edit-software and: The volume levels return to the state they were BEFORE editing ! :-(
4.) when I unplug the HD 500 from power supply and replug it - suddenly the volume levels are correct (means: to the desired state AFTER editing)
.... for your information: I got the newest versions of HD500-Edit and firmware.
This problem is a real pain in the *** and makes me think of selling my HD 500 .... is this a known issue ? What might help ?
I would try recalibrating the pedal (both of you - Mat_B and butz79).
Given your symptoms I am not sure that this will help, but it's worth a try and will at least eliminate a possibility.
I have the same issue. I have the HD Pro and if I change anything in HD Edit and send it to the POD, then change the preset to something else and change it back using the shortboard it gives me the sound that was there before I made the changes. I usually bounce the POD and everything is as it should be after I saved changes.
Im sure I am doing something wrong, but as to what I have no idea.
thanks for your answer. Unfortunately calibrating the pedal didn't help ...
Maybe this precise description of the problem might help:
1.) In HD500-Edit, I select a patch, turn up the volume of the amp to 100% -> It gets LOUDER !
2.) I save it by clicking "SEND SELECTED" -> it's still LOUDER !
3.) I quit the HD500-Edit-program -> ... still LOUDER
4.) I select another patch by pressing it with my foot and then go back to the patch I manipulated before --> it's not louder anymore .
5.) I start the HD500-Edit-program -> it's LOUDER again !
That's weird, isn't it ? I'm really grateful for every hint ....
That's very weird, and makes me think there's a software corruption in either your Edit program or the device firmware.
I would reinstall the Edit program first to see if that resolves things. If not, use the Editor to save any existing setlists/presets that you care about and then use Line 6 Monkey to reinstall the device firmware, selecting to replace existing presets. Then use the Editor again to restore saved setlists/presets.
I am new in the world of pod hd pro but had similar issue you descrbe above. One thing to try is to check that input and output settings are set properly and the patch you are editing/downloading has same settings.
I have a very similar problem to butz79, but on the HD500 itself. I increased the volume on one of my patches, saved it, clicked to another patch, then when I clicked back the volume was at its original level. I have retried, rebooted, made sure I was pressing save twice, retried, rebooted again, and nothing works. Changes do not persist. I first noticed this problem with preset patches that wouldn't save tweaks I made, but I was still able to tweak my own patches and save so I didn't worry too much. Now it's happening with my own patches.
I'll try again using the Edit software, but this problem happened at a rehearsal and I have to be able to make changes on the fly.
Anyone have any ideas?
The forum's back! My problem has been solved and I thought I should post the solution in case it helps the OP and others with similar issues.
I saved my setlists using HD500 Edit and then bit the bullet, did a clean flash reinstall, as there was a new update available. For some reason it didn't work properly the first time and I could still see my patches, so I did it again. Then I performed a global settings reset as described here...
Then I recalibrated the expression pedal as described here...
I sent my saved setlists back to the HD500 and everything seems to be back to normal. I can make changes to my patches, save them, click to a different patch and when I click back the changes are preserved. Success! And it only took a few minutes.