Currently Being ModeratedDec 23, 2012 11:37 AM (in response to MWolfkiel)Re: At My Wits End w/ Variax
Sorry to hear you frustration with you JTV.
I got my JTV69S (Korean) at the beginning of 11/2012. I had to reflash mine 3 times before I got it right. I was using the usb adapter that came with the JTV. Was using a desktop tower computer with Win7, I didn't get a good update until I plugged the usb cable directly into the motherboard at the rear of the computer, not sure why that was, just saw it mentioned here a few times and thought I would give it a try.
If your HD500 usb port is damaged now maybe it wasn't working 100% when you tried flashing the JTV.
Seems the quality of the latest built line 6 JTV and POD stuff is better than the early built equipment.
Only you can make the decision whether to go analog all the way, there's not doubt it has a longer track record, but is usually bulkier to transport, good luck.
Currently Being ModeratedDec 24, 2012 4:58 AM (in response to MWolfkiel)Re: At My Wits End w/ Variax
I have a Korean JTV69 and I too had a heart attack when installing the latest firmware (via my HD500 variax link) on a Win7 pc and being told "Update Successful" by Monkey, but only in fact having the mags working.
However, I wondered if it was just that the guitar had gone to sleep after installing the update (despite having the volume on full to avoid this and also never having had this issue before when updating). So I tried unplugging the cable (cord) and eventually found after several gos that if I unplugged ALL the cables between variax, HD500, etc and even the pc(!), the guitar came back to life. Phew!
Hope this works in your case too.
Currently Being ModeratedDec 24, 2012 5:55 PM (in response to MWolfkiel)Re: At My Wits End w/ Variax
Had a similar first set of circumstances as you: tried upgrading a JTV59 to Flash 1.90 from 1.71 (came with the guitar), on a Mac. Wiped it clean. Was left with Mag PU only. Not happy. (KNEW it wasn't the Mac!) Tried again the next day - this time to reinstall 1.71. After a few tries I'm back to where I was, at least. The difference? The only difference in my set up that I'm aware of that I plugged the USB directly into the iMac, rather than a USB extention port. No Java errors (sic). Completed the refresh (it took 10 - 15 minutes or so).
Unfortunately, documentation seems to be an afterthought to the folks at Line 6. A shame really, cause it's not doing the guitars and the products justice. Tidbits like the above (no USB hubs) are scattered all over posts like this, FAQs, etc. If anyone from Line 6 is reading, a cookbook of WHAT (get Variax connected to computer, for example) then HOW (1. Download X, Download Y, Install X, Install Y, etc.,) nesting "recipes" if needed, in readable modules would be most welcome.
Hope the holidays - and your ax - treat you well, MW.
Currently Being ModeratedDec 27, 2012 11:21 AM (in response to MWolfkiel)Re: At My Wits End w/ Variax
I'm now in the same boat. Just received my JTV-69, played it a while to check out all the models, etc. and then (sadly) updated the firmware to 1.9. It's now a brick just like yours - only the mag pickups work. What a waste. I've tried reverting to an older version of the firmware it shipped with (1.71) to no avail. I'm now on hold w/the tech support line...not sure what, if anything, they'll be able to do either. Will post back if I learn anything and good luck to you.
Currently Being ModeratedDec 29, 2012 9:17 AM (in response to benjamindauer)Re: At My Wits End w/ Variax
Nothing good to report. After spending 45 minutes on hold, I was promptly told to try different cables (USB/Cat5) and different computers - under his breath he said "preferrably a PC"...really? If you know that your software is going to crap out, or that there's even the POTENTIAL for it to crap out on a Mac, then you either a) have to stop claiming to support the Mac platform, or b) get your damn QA up to par w/the rest of the industry. So what next? They have to ship the guitar back to the mothership in LA and then, after some undisclosed amount of time, fix the problem and ship it back to me.
Not a ringing sales endorsement for this product line - within less than 4 hours w/the guitar, to have it die instantly when following the ordained instructions to 'update' the guitar firmware. So, is this what I am to expect EVERY time you issue an update? That it will brick my guitar and we'll have to go through this arduous process of me shipping it back to you, you fixing it, and you shipping it back to me?
So far not impressed at all.
Currently Being ModeratedJan 4, 2013 9:46 AM (in response to MWolfkiel)Re: At My Wits End w/ Variax
Okay,last night I was able to reinstall version 1.71 on the Variax and it worked, so the guitar is in a working mode. Tonight I will try to update to the newest version but am afraid of it causing the same issue. Wish me luck.