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3783 Views 11 Replies Latest reply: Dec 29, 2012 4:31 PM by JWEEMSNS RSS
jackomuzik Just Startin' 4 posts since
Dec 25, 2008
Currently Being Moderated

Jul 18, 2010 9:02 PM

UX2 Blue Screen (with new drivers)

First sorry for the long post, but I'm trying to give as much info as I can so we can get this fixed! Okay I have a new computer with Windows 7 Pro installed. When opening 'Line 6 Monkey' or 'Pod Farm' while my UX2 is plugged in, my computer blue screens (freaks me the eff out), then restarts. I attempted to open both twice to no avail. I then decided to uninstall everything I have that's Line 6 related, and reinstall with new software/drivers. I first reinstalled newest Line 6 monkey, didn't open after install. Then reinstalled newest Podfarm (version 1), didn't open after install. Then reinstalled newest drivers for UX2 (I know PodFarm comes with drivers, did this just to be sure that I got the newest driver version off of webite which states, "fixes potential blue screen of death"). Drivers installed successfully both times. Start either program with UX2 plugged in, BLUE SCREEN and RESTART. A window pops up when my computer starts back up titled 'Windows has recovered from an unexpected shutdown'. This is what it says:

 

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7600.2.0.0.256.48
  Locale ID: 1033

 

Additional information about the problem:
  BCCode: 1000007e
  BCP1: FFFFFFFFC0000005
  BCP2: FFFFF880041ADAC8
  BCP3: FFFFF880086F56E8
  BCP4: FFFFF880086F4F50
  OS Version: 6_1_7600
  Service Pack: 0_0
  Product: 256_1

 

Files that help describe the problem:
  C:\Windows\Minidump\071810-19094-01.dmp
  C:\Users\Nadjkovic\AppData\Local\Temp\WER-25864-0.sysdata.xml

 

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

 

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

___________________________________________

I attached the two files "that help describe the problem" if you need them Line 6!!

PLEASE HELP I'D LIKE TO USE MY PRODUCT

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