Hi there,

Please help if you are able. I have a newer Windows 7 equipped laptop and have installed the newest version of Line 6 Monkey.

I have a POD 400 HD

HD is plugged into outlet, and computer via USB

I have registered the POD HD manually, but it is not at all recognized by the Monkey.

I have used different cables, and every time the computer itself recognizes the POD and in fact downloads the drivers natively (so I know it's not a cable or power problem since Windows 7 recognizes it and installs the proper driver.)

Monkey still says it doesn't recognize the POD, nor the driver.

I have downloaded the POD driver multiple times via Monkey and every time the computer reboots after successful install, Monkey doesl not recognize either the driver or POD.

Any ideas?

Thank you,

Heath