Hey thanks for your help man. yeah i guess i have to send it back to them. I thought it would save me from the hassle of shipping/sending back defective product so i made a query here thinking there something that i can do about it without sending the product back. Oh darn.. why me.. I'm pretty sure all products are Q/A'd before leaving the factory. Thanks again anyways.

allanesperida wrote:

 

Hi there, i just bought mine last month of November from Guitar Center. Since the topic for this thread is "M13 power problem" might as well post my query here. Mine is not fluctuating randomly but upon touching the power input of the adaptor that is plugged to the power input socket of the M13. I don't know if there's an issue with the adaptor input plug or the M13 input socket itself. It's too sensitive. i think there's some loose connection or something. Just a tap of a finger on the plugged input to M13 and the power fluctuates. Any help? Btw, its already 2.04 version when i purchased it. I appreciate it if you guys can help me. Thanks!

Get yours back to GC. It is under warranty and it sounds like it needs to be fixed.

Thanks Rich! will definitely do that once i find the time and hoping the nearest GC have a stock for replacement. I'm sorry if i posted the issue here rather than starting a new thread since the topic is not specific. you guys have to bear with us consumers since its a bit frustrating when you purchased a brand new item and you've found out that it's defective plus the hassle of sending/waiting for the item especially in this busy season. Btw, I just found out another issue but i think it's not related with the loose connetion but somehow in the future it will be.. the power adaptor is been partially stripped off its covering (its the plastic cover that connect through the main power supply housing. Here's a food for thought for this page's administrators as i know you guys are the advocates for us consumers. I purchased this item because of the flexibility and the sound quality it produce, I'll pay an amount of money i don't care if its expensive but if its worth the quality (aesthetically and hardware wise) i'll buy it. I know M13's predecessor (FM4 etc) have earned its cred for its tank like built and well prepped. I hope you guys will put more consideration in this product (M13) i know you'll do. I just hope in the future all products will be "made in America" again. Just saying. Anyways, kudos to all Line 6 peepz.

Hello,

I was wondering if there's been any news regarding this problem?

I've had my M13 for a week now and i experienced a restart yesterday (while changing effects models, it became unresponsive and then shut off and then on almost inmediately, 1 sec at the most). After this, I kept playing without any issues for almost 2 hours.

As I've seen in this thread people who experienced the problem after up to 2 years of normal use, I'm not sure wether to ask for a new one or stick to this one and confide that it will never happen again.

Any thoughts?

Regards

Thanks for the quick reply!

I actually have the 2.04 firmware. If I recall correctly, a few pages ago there were some users reporting that the problem still persisted after installing the 2.04 version.

Regards

After years of sterling service my M13 decided to do this on me a couple of weeks ago.

Until then I never knew this thread existed.

I was just getting my levels right before a gig and I noticed my M13 was off, then on, then off.

I changed to a spare power supply and the problem remained.

As I run half of the M13 in the loop and half front of amp the unit going on and off was interrupting my sound. I quickly reconfigured it to all run in front of the amp and found that it didn’t ruin my gig totally despite going off at the odd crucial moment. Sometimes it went on and off, others it stayed off for 5 or 10 minutes at a time.

Having realised the problem was not to do with the power supply or the socket outlet I plugged it in the following morning with no other connections and it still cycled on and off at random points.

I opened up the casing just in case there was a wire loose on the power switch or similar but there wasn’t.

I upgraded the firmware to 2.04 and the problem seemed to be solved. I recorded a quick loop and left it running. I returned a couple of hours later and the loop was still playing.

At my next gig I plugged it all in as usual and after about 2 minutes it started cycling on and off. This time I quickly reconfigured it to front of amp and it stayed on for the entire gig.

The next day I reconfigured it to my normal half and half configuration, plugged in every bit of my normal gig kit using the same extensions leads etc and recorded another short loop. This loop played uninterrupted for seven hours.

I’m now very keen to see what happens at the next gig!

allanesperida a écrit:

 

Hi there, i just bought mine last month of November from Guitar Center. Since the topic for this thread is "M13 power problem" might as well post my query here. Mine is not fluctuating randomly but upon touching the power input of the adaptor that is plugged to the power input socket of the M13. I don't know if there's an issue with the adaptor input plug or the M13 input socket itself. It's too sensitive. i think there's some loose connection or something. Just a tap of a finger on the plugged input to M13 and the power fluctuates. Any help? Btw, its already 2.04 version when i purchased it. I appreciate it if you guys can help me. Thanks!

If i may add, i add exactly the same thing.

I've got some news today, i managed to power it on enough time to reset it to factory settings, and then tadaaaa : no more power on/off issues, got planty of time to put the 2.04 again (already got it on it, but i wanted to do it)

Still, i was unable to save my scenes before reset it to factory, so i lost all the scenes i made during the last year...

But finnally got it working.

In my personnal opinion, the power problem is purely a software issue, because i've changed the power supply and nothing changed, i'm running it with the old one !

This issue seems to come once a year, because as i said in my last post above this one, i had the exact same issue last year, and made it go away as i did today. It seems periodical.

Planned obsolescence ?

One last thing, i'm leaving this little bad comment, but i must add i'm a pretty good fan of this product, for the good qualities of effects in it,  even with this little issue.

Cheers from France, hope you line6 staff guys find out what's wrong with it.