Of course his post is reasonable... so are many on other L6 product forums requesting that L6 "fix" the bugs in their products.

Personally, I've been waiting for over 3 yrs for L6 to fix the bugs in my Flextone software - I'll not list them here, but there's quite a few - and to date NONE of them have been corrected.

They decided to focus their resources on other products such as the Spider Valve and the X3 series.

Based on experience, I'd not hold my breath !

"/.../ The affected customers do not want this to become another Vetta II where fixes were promised then dismissed as not cost effective (after 2 years)."

Starriddin

Did Line 6 do promisses and dismissed them with the Vetta II after two years?

Where can I find this offical information about the Vetta II?

I have a POD X3 Live and a Pocket POD. Both units need software (????) fixes.

Now, with your information, I'm affraid of not having my Line 6 gear fixed: if they (actually and officially) don't fix the Vetta II, the most expensive gear, why do they fix POD X3L and Pocket POD?

One more time, could you please show me the official informations about the Vetta II?

Regards,

Leonardo.

maybe we should all band together and seek a legal solution... seriously... everyone here has given them patience upon patience only to get non-commital answers that serve to pacify us... the kicker for me was... the part where they acknowledged a solution that was "beyond the testing phase" but then somehow still more or less said "you can't have it though" and they won't even acknowledge what "it" is... i mean if its waiting for a coordinated rollout on a hardware fix... that's fine... i'm happy to do it orderly etc... i just want it done.

Hey.

     i've owned my X3 live for a few months.  I've only recently recorded with it USB into my computer , and only a little bit , as I have a decent recording studio with a lot of professional gear already.  I wanted to use the X3 for ideas , and for possibly adding additional tracks of guitars into Logic before mastering.

Anyways ; during the little bit I did record , I didn't notice any "dropout" in audio.  Can you explain the scenario where this happens ?

I'm wondering if this is an issue that Line 6 has resolved "unannounced" in newer units , so they don't have to be responsible for correcting the problem in early X3's.  ( just a thought )

I will definitely try this out for myself and post my results. I highly doubt I have a new "fixed " unit , but who knows.

My advice is , Don't stop the threads complaining about it.  Make everyone aware of the problem so people don't think they are alone. Update the thread daily - asking for help from Line 6 . Keep the thread at the top of the current ones. I'm sure there are some great guys who work for the company that post , but that doesn't mean these guys are the one's responsible for sales and service.  remember --  squeaky wheel gets the grease , and there's strength in numbers.

I wonder why line6 cannot provide any information. They must have some knowledge about this issue after year of investigation. Or are they too busy developing new products?

It would help new customers (and existing ones) if they could provide more information about this problem (incompatible hardware, chipsets etc). Or is it really so that they don't have any more knowledge? If this is the case, they should at least announce official list of known issues in the product pages.

At the moment, my feeling is that they are misleading their customers.

Hey Brainstem, that Vetta.doc was amazing. Like Yogi Berra said it's deja vu all over again.