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2654 Views 18 Replies Latest reply: Jul 26, 2010 10:46 AM by dboomer RSS
ibaker Just Startin'
ibaker
5 posts since
May 16, 2006
Currently Being Moderated

Sep 21, 2009 11:43 AM

XDS Plus not receiving

Had the unit almost a year, I don't use it at practice, and it has been used for maybe 12-15 shows (a total of about 8hours). I turned it on at my last show the receiver's blue light goes back and forth, the transmitter was powered on and blinking its designated channel. The channel matched on both units but it never showed any signal. Changed channels, powered on/off, unplugged/replugged power, removed and reseated antennas, still the same result everytime.

Tags: wireless, digital, signal, transmitter, receiver, xds-plus, xdsplus, no-signal
  • dboomer Line 6 Support
    dboomer
    1,997 posts since
    Oct 13, 2008
    Currently Being Moderated
    Sep 22, 2009 10:35 AM (in response to ibaker)
    Re: XDS Plus not receiving

    Did it work properly and then just start failing to communicate?

    • ibaker Just Startin'
      ibaker
      5 posts since
      May 16, 2006
      Currently Being Moderated
      Sep 22, 2009 1:10 PM (in response to dboomer)
      Re: XDS Plus not receiving

      It worked perfectly everytime I used it until the last time. The problems I described all showed up at the same time which was the last time I turned on the unit.

      • dboomer Line 6 Support
        dboomer
        1,997 posts since
        Oct 13, 2008
        Currently Being Moderated
        Sep 22, 2009 3:19 PM (in response to ibaker)
        Re: XDS Plus not receiving

        Double check that both units are operating in the same mode.  Do you know how to check?

        • ibaker Just Startin'
          ibaker
          5 posts since
          May 16, 2006
          Currently Being Moderated
          Sep 23, 2009 12:08 PM (in response to dboomer)
          Re: XDS Plus not receiving

          No I don't, and why would one of them change modes on its own after just being in the box for 2 months?

          • dboomer Line 6 Support
            dboomer
            1,997 posts since
            Oct 13, 2008
            Currently Being Moderated
            Sep 23, 2009 1:51 PM (in response to ibaker)
            Re: XDS Plus not receiving

            Well it doesn't change by itself ... but it is changed by holding the channel button in while pressing the power up button.  It's easy enough to do by accident.

             

            In XDS-plus/XDR95/ Q-diversity Plus mode the lights turn all blue and then a single red lED scrolls back and forth across.

             

            In regular mode the lights turn they turn blue and then a red comes on in the middle followed by 2 outside that and then 2 more outside that.

             

            The receiver tells you by itself so it's pretty straight forward.  They must match up.

             

             

            So I always forget to ask ... you are using this in North America and you are using the factory supplied power supply ... correct?

            • ibaker Just Startin'
              ibaker
              5 posts since
              May 16, 2006
              Currently Being Moderated
              Sep 24, 2009 8:40 AM (in response to dboomer)
              Re: XDS Plus not receiving

              Yes, It is all exactly how I bought it, and yes it is being used in the states. As for the lights, I will check that again at my next opportunity but as of last night it was the same. The signal light traces back and forth, blue, looking for a signal.

            • bebesito Just Startin'
              bebesito
              8 posts since
              Mar 31, 2009
              Currently Being Moderated
              Oct 6, 2009 1:23 PM (in response to dboomer)
              Re: XDS Plus not receiving

              Sorry but I've the same problem.

               

              After reading your answer, I've checked  the units.

              I'm able to change the transmitter mode (regular or not)

              But not in the reciver where the lights turn they turn blue and then a red comes on in the middle followed by 2 outside that and then 2 more outside that.

              Even changing the transmitter in the regular mode, the reciver still doesn't link it.

              • dboomer Line 6 Support
                dboomer
                1,997 posts since
                Oct 13, 2008
                Currently Being Moderated
                Oct 6, 2009 3:39 PM (in response to bebesito)
                Re: XDS Plus not receiving

                Yes ... I see in your other post that you live abroad.  XDS only works in North America.  is that where you are trying to use it?

                • bebesito Just Startin'
                  bebesito
                  8 posts since
                  Mar 31, 2009
                  Currently Being Moderated
                  Oct 7, 2009 4:53 AM (in response to dboomer)
                  Re: XDS Plus not receiving

                  Hi

                  Thanks for answer me!

                  I'm living in Argentina (Italian Embassy).

                  But, why it works only in North America?

                  And if it so, why the seller didn't tell me?

                  BTW, I tried to test it in the hotel. And, even there it didn't work.

                  Unforunately, I thought it was my fault and that I had to read with more attention the instruction.

                  If I send it back to the seller, does he have to change it?

                  Once again thanks for your help and have a great day.  ;-)

                  • dboomer Line 6 Support
                    dboomer
                    1,997 posts since
                    Oct 13, 2008
                    Currently Being Moderated
                    Oct 7, 2009 5:00 PM (in response to bebesito)
                    Re: XDS Plus not receiving

                    Pardon me ... I gave you the wrong info.  I checked with ITU and X2 is cleared for use in South America as well.

                     

                    Let me ask two questions ...

                     

                    Did it ever work and has stopped working?

                     

                    Are 900 mHz cell phones permitted in your area?

                    • bebesito Just Startin'
                      bebesito
                      8 posts since
                      Mar 31, 2009
                      Currently Being Moderated
                      Oct 8, 2009 5:11 AM (in response to dboomer)
                      Re: XDS Plus not receiving

                      Hi Dboomer

                      Thank a lot for your time.

                      1. No, my XDS95 has never worked. Even when I try to test it in the Hotel in Orlando, both XDR1 and XDT1 power up, but they couldn't link each other. As I told you I thought it was not a problem and that I had to read more carefully the instruction.
                      2. As long as I can see, only GSM-1900 GSM-850 should work in Argentina.

                       

                      All the best

                      Fabio

            • palmerize Just Startin'
              palmerize
              5 posts since
              Oct 29, 2007
              Currently Being Moderated
              Jul 25, 2010 9:30 AM (in response to dboomer)
              Re: XDS Plus not receiving

              Just wanted to thank you for your solution to this problem. Bad lighting must have caused me to accidently push the button ... it was in the XDS mode instead of XDS Plus.

               

              Thanks,

              Glenn

  • ricksox UberGuru
    ricksox
    11,600 posts since
    Mar 28, 2006
    Currently Being Moderated
    Sep 24, 2009 11:33 AM (in response to ibaker)
    Re: XDS Plus not receiving

    You could have a hardware issue. Did you purchase the unit new? If so, then you should still be under warranty. You should give us a call directly so we can arrange a repair for you.

     

    (818)575-3600

     

     

    Line6Miller

  • ricksox UberGuru
    ricksox
    11,600 posts since
    Mar 28, 2006
    Currently Being Moderated
    Sep 24, 2009 3:06 PM (in response to ibaker)
    Re: XDS Plus not receiving

    Yes. Please call us so we can arrange a warranty repair for you. Thanks.

     

     

    Line6Miller

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