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7475 Views 11 Replies Latest reply: Apr 23, 2012 6:29 AM by holger_rueckert RSS
Klusmann Just Startin'
Klusmann
2 posts since
Dec 20, 2006
Currently Being Moderated

Oct 25, 2009 7:28 AM

TonePort UX2 - Windows 7 / 64 bit

Unfortunately I could not install the latest GearBox SW for TonePort UX2 on my new Laptop with Windows 7 operating system, 64 bit Version.

When will a suitable Upgrade SW Package be available?

Thanks in advance. Wilfried

  • foyle Just Startin'
    foyle
    5 posts since
    Jul 2, 2007
    Currently Being Moderated
    Oct 26, 2009 5:28 PM (in response to Klusmann)
    Re: TonePort UX2 - Windows 7 / 64 bit

    I have a desktop I just upgraded to Windows 7 / 64bit. Upgraded from XP so I had to do a new install.

     

    I downloaded a driver from http://line6.com/software/index.html?name=GearBox&submit_form=set

     

    It loaded gearbox and recognized my UX2, I can play my guitar through the gearbox with all the effects but I cannot record in Sonar 7 Studio (64 bit) or Ableton live 8. I really hope a solution comes soon, I am tempted to downgrade to 32 bit, but I know I shouldnt for the long term.

    • foyle Just Startin'
      foyle
      5 posts since
      Jul 2, 2007
      Currently Being Moderated
      Oct 27, 2009 3:21 AM (in response to foyle)
      Re: TonePort UX2 - Windows 7 / 64 bit

      the gearbox plug in appears to be the problem in both Sonar and Ableton, Ableton passes sound through the toneport, Sonar does not.

    • Klusmann Just Startin'
      Klusmann
      2 posts since
      Dec 20, 2006
      Currently Being Moderated
      Nov 1, 2009 6:42 AM (in response to foyle)
      Re: TonePort UX2 - Windows 7 / 64 bit

      Hi foyle,

       

      your message was highly appreciated by me! After receipt I immediately tried again.

      I gave up installing and using Line 6 Monkey with my Windows 7 / 64 bit notebook, the SW which obviously caused the problems.

      Downloading and installing latest Gear Box V. 3.70 / 32 bit for Vista - without Line 6 Monkey - caused no problem anymore - smooth insrallation and perfect running now.

       

      The following day I upgraded my second notebook to Windows 7 / 32 bit version. The included Line 6 Monkey and GearBox SW run perfectly after upgrade.

       

      Thanks a lot for your support!!!

      Wilfried

  • ricksox UberGuru
    ricksox
    11,600 posts since
    Mar 28, 2006
    Currently Being Moderated
    Oct 27, 2009 12:05 PM (in response to Klusmann)
    RE: TonePort UX2 - Windows 7 / 64 bit

    Hello,

       

      We're not officially supporting Windows 7 right now but I've installed Gearbox on 7 (64 bit) with no problems.

       

      We also have updated drivers available for download on our software downloads page. Just make sure to check the beta box once you navigate to that page.

       

      Since we aren't officially supporting 7 yet we have created a public beta group where you can post any issues you have with 7 and our software. I'd suggest you please post in that group.

       

      http://line6.com/community/groups/windows-7-public-beta-group

       

       

      Was this helpful?

       

       

      Line6Miller

  • celkovik Just Startin'
    celkovik
    1 posts since
    Sep 10, 2009
    Currently Being Moderated
    Jan 3, 2011 8:00 PM (in response to Klusmann)
    Re: TonePort UX2 - Windows 7 / 64 bit

    In windowse 7 (64bit) toneport 2 works only on 16bit 44.100 Hz!
    How to enable 48 Hz 24bit ???????  

  • mattwildchild Just Startin'
    mattwildchild
    2 posts since
    May 28, 2010
    Currently Being Moderated
    Apr 3, 2012 12:21 AM (in response to Klusmann)
    Re: TonePort UX2 - Windows 7 / 64 bit

    Hi everyone, it looks like I have the same issues. I have been using my UX2 studio with pod farm 1 for over 3 years, running XP. I just got my new laptop with windows 7, POD farm installs perfectly, however when they ask me to plug my UX2, windows cant recongnize my UX2 device. I think it has something to do with the driver but Im not good at this. I have been trying to look for a solution for hours and hours but cannot find anything. I dont understand why it is not working because I have uninstall and reinstall pod farm and my ux2 many times when i changed laptops using xp.

     

    Is it not compatible with windows 7 .... that would be such a shame ....

     

    Please let me know if you have a solution to that.

     

    Highly appreciated.

     

    Matthias

    youtube: mattwildchild

  • holger_rueckert Just Startin'
    holger_rueckert
    1 posts since
    Sep 21, 2007
    Currently Being Moderated
    Apr 23, 2012 6:29 AM (in response to Klusmann)
    Re: TonePort UX2 - Windows 7 / 64 bit

    It's really bad. I try to get my ux2 running properly since nearly 2 years under win7 64bit. Latest drivers are installed. But I still get dropouts while playing with gearbox. On 2 different laptop it's all the same mess (sony vaio i5 and acer aspire i7). I wonder, if there isn't there any proper solution from line6.

     

    Thanks for reply.

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