Community: Hi there. I bought my Spider Jam from Professional Music Technology, Birmingham in the UK on the 29, December 2008. I now live in Denmark. About a month ago, the "Record function" failed. What are my options?

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1387 Views 3 Replies Latest reply: Nov 9, 2009 11:30 AM by Flint

Flint

5 posts since
Oct 30, 2009

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Oct 30, 2009 11:43 AM

Hi there. I bought my Spider Jam from Professional Music Technology, Birmingham in the UK on the 29, December 2008. I now live in Denmark. About a month ago, the "Record function" failed. What are my options?

There is a shop in Copenhagen that I think sell Line 6 products.

Kind regards.

Stephen Flint

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Line6Andy
4,345 posts since
Jun 5, 2006

Currently Being Moderated

Nov 3, 2009 9:25 AM (in response to Flint)
RE: Hi there. I bought my Spider Jam from Professional Music Technology, Birmingham in the UK on the 29, December 2008. I now live in Denmark. About a month ago, the "Record function" failed. What are my options?

Hello,
Please try a reset on your unit using the information on this link:

Spider Jam presets, Specifications, And F.A.Q.
http://line6.com/community/docs/DOC-4629

If that does not help you will want to perform an update on the unit:

SpiderJam Update Instructions
http://line6.com/community/docs/DOC-4778

If you are still having problems you will need to contact Line 6 - UK to get more repair information:

Line 6, Inc.
4 Sopwith Way
Drayton Fields Industrial Estate
Daventry, Northamptonshire
United Kingdom, NN118PB

Telefon: +44 (0) 1327 302 700

Please let us know if you need further assistance, or close out the ticket as “answered” if your situation has been resolved.

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- Flint
  5 posts since
  Oct 30, 2009
  
  Currently Being Moderated
  
  Nov 9, 2009 11:30 AM (in response to Line6Andy)
  Re: RE: Hi there. I bought my Spider Jam from Professional Music Technology, Birmingham in the UK on the 29, December 2008. I now live in Denmark. About a month ago, the "Record function" failed. What are my options?
  
  Hi again.
  Thanks for the usefull info. I have now retrieved the "Record" function but now the prerecorded songs that came with the amp have disappeared. I noticed that people have experienced that before, one person just repeated the download process and that seemed to resolve the problem. I think there maybe a fault on my SD card aswell because it don't seem to download the file correctly. I will but a new one and try again. If this doesn't work, do you have any suggestions?
  Kind regards
  Flint
  
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Line6Andy
4,345 posts since
Jun 5, 2006

Currently Being Moderated

Nov 5, 2009 9:40 AM (in response to Flint)
RE: Hi there. I bought my Spider Jam from Professional Music Technology, Birmingham in the UK on the 29, December 2008. I now live in Denmark. About a month ago, the "Record function" failed. What are my options?

It's been a couple of days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to open a new question with us and we will answer your questions accordingly. Thanks!

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Oct 30, 2009 11:43 AM

Hi there. I bought my Spider Jam from Professional Music Technology, Birmingham in the UK on the 29, December 2008. I now live in Denmark. About a month ago, the "Record function" failed. What are my options?

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