Community: I need my email address changed on my account

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2921 Views 7 Replies Latest reply: Apr 15, 2010 11:00 AM by robert_smith71

vvarano1

1 posts since
Oct 31, 2009

Currently Being Moderated

Oct 31, 2009 7:08 AM

I need my email address changed on my account

Hi, I cannot access my original L6 account because I forgot my password and a new password was sent to my old email address.

My original L6 acctname is: vvarano (that's "vee" "vee", not a "double u")

The original email assocaiated with that account isvincent.varano@comcast.net

Can you please change that address to vincent.varano@verizon.net

Additionally, can you please rest the password on that account and sent it to my new email address?

Thank you in advance.

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silverhead
7,254 posts since
Apr 1, 2009

Currently Being Moderated

Oct 31, 2009 8:03 AM (in response to vvarano1)
Re: I need my email address changed on my account

Just in case you don't know.......... Line 6 tech support don't monitor this forum on weekends. They'll see this post and help you out, but not until early next week.

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- chdodd02
  7 posts since
  Dec 1, 2009
  
  Currently Being Moderated
  
  Dec 5, 2009 10:21 AM (in response to silverhead)
  Re: I need my email address changed on my account
  
  I had to create a new account in order to post. I can't access the account that my POD is registered under because my email has changed and 'reset password' apparently sends the info to the email on file.
  
  My old email address was chdodd01@insightbb.com. I had a POD Xt live registered along with a Variax 600. I now have the X3 Live and I think I registered it. My username was likely chdodd01.
  
  Anyway, my current email is chdodd01@att.net. Can you please try to find may original account and send a password reset to chdodd01@att.net.
  
  Thank you,
  Clayton
  
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  - silverhead
    7,254 posts since
    Apr 1, 2009
    
    Currently Being Moderated
    
    Dec 5, 2009 11:47 AM (in response to chdodd02)
    Re: I need my email address changed on my account
    
    I suggest you post a new item on this problem and mark it as a question. You need Line 6 to help you and they probably won't read this because the original item is now a month old and was already marked as answered.
    
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    - chdodd02
      7 posts since
      Dec 1, 2009
      
      Currently Being Moderated
      
      Dec 5, 2009 12:47 PM (in response to silverhead)
      Re: I need my email address changed on my account
      
      Thanks. I tried this about a week ago and got no response. Thanks again!
      Clayton
      
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Line6Miller
11,613 posts since
Mar 28, 2006

Currently Being Moderated

Nov 3, 2009 12:47 PM (in response to vvarano1)
RE: I need my email address changed on my account

Hello,

You should be all set. I associated your old account with your new email address and reset and emailed you a new password.

If this situation has been resolved please feel free to mark this thread as answered at your convenience.

Line6Miller

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- robert_smith71
  1 posts since
  Apr 14, 2010
  
  Currently Being Moderated
  
  Apr 15, 2010 11:00 AM (in response to Line6Miller)
  Re: RE: I need my email address changed on my account
  
  Hello, I'm "robert_smith71"
  
  Can't remember my password and would like to reset, but more importantly I'd like to change my email from robert_smith71@hotmail.com to jrs7180@gmail.com.
  
  Can you help? Thanks! - R
  
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Line6Miller
11,613 posts since
Mar 28, 2006

Currently Being Moderated

Nov 5, 2009 9:17 AM (in response to vvarano1)
RE: I need my email address changed on my account

Hello,

It's been a couple of days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to open a new question with us and we will answer your questions accordingly. Thanks!

Line6Miller

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Oct 31, 2009 7:08 AM

I need my email address changed on my account

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