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Up to Discussions in POD Farm / POD Studio / TonePort
2668 Views 2 Replies Latest reply: Nov 3, 2009 10:14 PM by JulesBaybak RSS
JulesBaybak Just Startin'
JulesBaybak
2 posts since
Sep 8, 2009
Currently Being Moderated

Oct 31, 2009 8:38 PM

Free Guitar amp simulator

Dear Line 6,

 

About 2 months ago I saw the great offer for the free Pod Farm Plug-in. I registered on your site and "order" the plug-in. I was quite busy and so didn't get a chance to deposit the license on my ilok. Alas, now I have returned to put it on my Ilok and I can't. Although my user account shows that is there to deposit, I get some message about it being expired. Undoubtedly this is because you have finished that limited time offer. However, I thought that since I did take advantage within the original timeframe and have it on my account, I should be able to deposit this on my Ilok. Any chances you could help?


Thanks,

 

Jules Baybak

  • Line6Miller Line 6
    Line6Miller
    11,613 posts since
    Mar 28, 2006
    Currently Being Moderated
    Nov 3, 2009 12:21 PM (in response to JulesBaybak)
    RE: Free Guitar amp simulator

    Hi,

       

      I created a support ticket for you so we can resolve this issue. Please respond to the ticket. Thanks.

       

      Q: What is a support ticket?

      A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.

       

      Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.

       

      http://line6.com/account/tickets/view/

       

       

      Line6Miller

  • JulesBaybak Just Startin'
    JulesBaybak
    2 posts since
    Sep 8, 2009
    Currently Being Moderated
    Nov 3, 2009 10:14 PM (in response to JulesBaybak)
    Re: Free Guitar amp simulator

    Thanks!

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