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Line 6 - Support
2361 Views 9 Replies Latest reply: Nov 16, 2009 4:24 PM by Line6Andy RSS
dubinmetal Just Startin' 4 posts since
Nov 2, 2009
Currently Being Moderated

Nov 2, 2009 2:21 PM

Can not down load music files to CPU (marked or unmarked) ?

What to I do?

  • silverhead Expert Line 6 User 7,254 posts since
    Apr 1, 2009

    Please provide more info. What, exactly are you doing and at what point does it fail? I expect you have the BT connected to your computer via USB - what's happening after that? It should appear to your computer as a removeable USB drive, from which you can navigate different folders and drag/drop files to your computer. Is that not happening?

  • Line6Miller Line 6 11,613 posts since
    Mar 28, 2006

    Hello,

       

      As mentioned, make sure to check the BackTrack Utility software and double check to see if your WAV files are set to record at 44.1k/16 bit. If they are them drag them onto your PC desktop from the BackTrack drive and right click on them. Open your media player and drag them over to that software. At that point, your media software should allow you to burn the WAV file. Some media players force you to create a play list before they will allow you to burn.

       

      Has this answer been helpful?

       

       

      Line6Miller

  • Line6Miller Line 6 11,613 posts since
    Mar 28, 2006

    Hello,

       

      I do work for Line 6 and we do indeed have a telephone number that you can call for support.

       

       

      http://line6.com/company/contact/

       

       

      One last thing you should try is performing a hard reset on the BT. Please read the following FAQ to learn how to do that. If you still have problems then feel free to give us a call so we can continue to work with you.

       

       

      http://line6.com/community/docs/DOC-4769

       

       

      Line6Miller

  • Line6Miller Line 6 11,613 posts since
    Mar 28, 2006

    Hello,

       

       

      It's been a couple of days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to open a new question with us and we will answer your questions accordingly. Thanks!

       

      Line6Miller

       

  • Line6Andy Line 6 4,345 posts since
    Jun 5, 2006

    Hello,

       Please let us know if you need further assistance by opening a new thread.

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