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3588 Views 4 Replies Latest reply: Nov 17, 2009 5:09 PM by Line6Perry RSS
jasonconanan Just Startin' 4 posts since
Oct 27, 2009
Currently Being Moderated

Nov 3, 2009 12:05 AM

UX2 Loud noise when running pod farm

i recently bought a pod studio ux2 about last week. i have been recording fairly well until about yesterday

everytime i load pod farm, i get a very loud noise at the outputs. this noise comes up on the level monitors in pod farm

and in adobe audition which i use to record. the noise does not come out to the phones output.

 

i have since tried reinstalling pod farm, updating drivers, reinstalling drivers and changing the usb ports of the device and properly configuring them

 

this loud noise overpowers any input i might want to record thus making it impossible to record anything other than the noise.

i have seen other posts similar to this and have also tried plugging and unplugging the usb ports. i have also tried turning the phantom power switch on and off a number of times before, during and after reconnecting.

 

the last thing i did before the problem arised was try to monitor my yamaha psr 1100 (basic midi keyboard) which i had also connected to my pc from adobe audition onto my ux2, which i had done a number of times before.

 

i bought this item in tom lee hong kong while on vacation and am now back in the philippines.

 

please help. i am completely at a loss. i dont know what to do.

 

if not, are there other programs which i can use to configure the ux2 other than pod farm? i dont know if this is a software or a hardware problem.

  • Line6Perry Line 6 Support 6,652 posts since
    Dec 26, 2007
    Currently Being Moderated
    Nov 3, 2009 3:54 PM (in response to jasonconanan)
    RE: UX2 Loud noise when running pod farm

    Hi,

       

      A few questions: what is your computer's hardware specs? What operating system is installed? You mentioned connecting a Yamaha PSR 1100 keyboard... into which input? Let us know so we can have some more information available to better understand what might be causing your issue.

       

      Regards,

      L6Perry

  • Line6Perry Line 6 Support 6,652 posts since
    Dec 26, 2007
    Currently Being Moderated
    Nov 6, 2009 11:43 AM (in response to jasonconanan)
    RE: UX2 Loud noise when running pod farm

    Hi,

       

      It could be a hardware issue. You should definitely make sure that you have the latest software installer, of course. This would be available from our Downloads page.

       

      Honestly, the best way to determine if it's a bad UX2 would be to install the latest software of ours on a different computer. If the same UX2 behaves identically on the 2nd system, then yes... it's something internal to the UX2.

       

      I have seen bad USB cables cause issue, too. If you have a different USB cable, please try that too.

       

      Regards,

      L6Perry

  • Line6Perry Line 6 Support 6,652 posts since
    Dec 26, 2007
    Currently Being Moderated
    Nov 17, 2009 5:09 PM (in response to jasonconanan)
    RE: UX2 Loud noise when running pod farm

    Hi,

       

      It's been more than 48 hours since we've heard from you. We will assume that your question has been answered and close out your thread. If you still have questions please feel free to open a new thread and we can continue accordingly. Thank you.

       

      Please be sure to award Helpful and/or Correct points to community members who respond with helpful or correct answers. Then, close out the ticket as "answered" if your question has been resolved.

       

      Regards,

      L6Perry

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