Skip navigation
Line 6 - Support
Up to Discussions in Variax Guitars / Bass / Workbench
2728 Views 9 Replies Latest reply: Nov 16, 2009 10:35 AM by Line6Andy RSS
DKLINE6 Just Startin'
DKLINE6
6 posts since
May 12, 2009
Currently Being Moderated

Nov 3, 2009 4:50 PM

Variax Workbench

When will the Workbench software and/or interface be compatible with a 64bit O/S?

Tags: workbench
  • amx05462 Power User
    amx05462
    3,480 posts since
    Sep 1, 2008
    Currently Being Moderated
    Nov 4, 2009 12:38 AM (in response to DKLINE6)
    Re: Variax Workbench

    this  question has  asked  over  and  over.   the  company  says  they   have  no plans  to update  workbench  at this  time.  that translates  into  you need  to  pay  more for  somethign  else  to  connect  to your  new  computer

     

    actually   workbench  does  work  with  the 64  bitwindows  the  issue  is   that  there  is  no usb driver for it so  you cant  connect  to  the  guitar.  that  pretty  much  makes  it  useless unless  you  buy   another  piece  of  equipment  that  does  have a  usb driver  ot  go backward  to  xp  . someone  did  say  it works  with windows 7    .  like i said  it  works  with  vista  but  no usb  driver.

     

    anyway  there  not  gonna  fix  ir   at this   time  they say.

  • jimfogle Just Startin'
    jimfogle
    13 posts since
    Mar 8, 2007
    Currently Being Moderated
    Nov 4, 2009 11:38 AM (in response to DKLINE6)
    Re: Variax Workbench

    According to the workbench release notes Line6 andy published in the "Popular Documents" section, Workbench V1.58 supports the Windows 64 bit operating system unless you are using the Variax to computer hardware interface shipped with the boxed or retail version of Workbench.  See below:

     

    v1.58 Release Notes/Known Issues

     

    What’s New?

    • This version of Workbench software adds support for POD X3 Pro

    • This version of Workbench software adds support for 64 bit operating systems.

     

    Known Issues:

    *    The 64 bit drivers only support the Line 6 Variax PODxt Live, POD X3 Live/Pro, Vetta I (equipped with the VDI interface), and Vetta II.  The Workbench Interface hardware is not supported on a 64 bit OS.

    • DKLINE6 Just Startin'
      DKLINE6
      6 posts since
      May 12, 2009
      Currently Being Moderated
      Nov 4, 2009 11:44 AM (in response to jimfogle)
      Re: Variax Workbench

      Yes, I did see that but I am connecting via the hardware interface.

      • amx05462 Power User
        amx05462
        3,480 posts since
        Sep 1, 2008
        Currently Being Moderated
        Nov 4, 2009 11:52 AM (in response to DKLINE6)
        Re: Variax Workbench

        yes   we know  that   its  the  usb driver  thats  needed  the   software  works  fine.  cant  connect  it  to the  guitar  with  the  workbench  hardware,  usb  does not  recognise  the  workbench  hardware,

      • DKLINE6 Just Startin'
        DKLINE6
        6 posts since
        May 12, 2009
        Currently Being Moderated
        Nov 4, 2009 11:58 AM (in response to DKLINE6)
        Re: Variax Workbench

        How do I contact Line 6 to complain?  I selected Support from their website and I reached other customers not Line 6 support.

        • amx05462 Power User
          amx05462
          3,480 posts since
          Sep 1, 2008
          Currently Being Moderated
          Nov 4, 2009 1:33 PM (in response to DKLINE6)
          Re: Variax Workbench

          you have  to find the  place  to make  a  support  ticket  on there  site. i never  needed  one   soi dont  know   exactly  where  it  is  but  it is  in the  support  section  or you can call them

           

          818-575-3600 us  or _44(0) 1327 302 700  gb

  • Line6Andy Line 6
    Line6Andy
    4,345 posts since
    Jun 5, 2006
    Currently Being Moderated
    Nov 12, 2009 11:00 AM (in response to DKLINE6)
    RE: Variax Workbench

    Hello,

        You can submit your feature request for the Workbench interface driver update at the following location:

       

      Feature requests

      http://line6.com/company/contact/productFeedback/?topic_id=3

       

       Please be sure to award Helpful and/or Correct points to community members who respond with helpful or correct answers, and close out the ticket as “answered” if your situation has been resolved.

    • amx05462 Power User
      amx05462
      3,480 posts since
      Sep 1, 2008
      Currently Being Moderated
      Nov 12, 2009 11:18 AM (in response to Line6Andy)
      Re: RE: Variax Workbench

      yes  by all means  put  in the  feature  request  .   i think  we need  some  line 6 personnel   to push  this   problem  to a  soloution  as well  though. so if  some  of  you line 6  moderators   could  get on board  with  thism   maybe  take  a  big  stick  to  the   programming  section  and  stand  over  them  while  they   write  the  driver(shouldnt  take  more  than  an  hour)  then     this   problem  will  be  solved.

  • Line6Andy Line 6
    Line6Andy
    4,345 posts since
    Jun 5, 2006
    Currently Being Moderated
    Nov 16, 2009 10:35 AM (in response to DKLINE6)
    RE: Variax Workbench

    Hello,

      It's been a couple of days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to open a new question with us and we will answer your questions accordingly. Thanks!

       

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points