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1981 Views 2 Replies Latest reply: Nov 13, 2009 9:45 AM by Line6Hugo RSS
Demokid Just Startin' 2 posts since
Sep 8, 2009
Currently Being Moderated

Nov 3, 2009 10:30 AM

Can't transfer RiffWorks 2 license to new owner...

Hi,

I just sold my GuitarPort RiffTracker. Now I have a problem transferring the license key for Riffworks 2 to the buyer since I don't have the hardware anymore. Can you transfer the license to his account on Line 6? His user name is "stertil". He can’t activate the program on his computer.

I can't send email thru my demokid address so I'm using my live one.

Kind regards
M G

  • Line6Hugo Line 6 6,332 posts since
    Apr 8, 2007
    Currently Being Moderated
    Nov 11, 2009 10:28 AM (in response to Demokid)
    RE: Can't transfer RiffWorks 2 license to new owner...

    Demokid,

       

      From the Line 6 Licenses FAQ:

       

      Q: Can I transfer model packs from my account to a different account?

       

      A: No.  While Line 6 hardware can be registered/unregistered from an account, the software (i.e. plug-ins and model packs) cannot be transferred between accounts.  The only way to allow a different person to control the model packs would be to "surrender" your account by giving the next owner your user name and password.  However, if you have multiple units and/or model packs this is something you will need to consider before surrendering your account.

       

      So, if you would like to give the new owner the Riffworks 2 license, you will need to first remove all of your personal information from the Line 6 account (credit cards and other personal info) from the 'My Account' link, then surrender to them your username and password.  You will also need to set their email as the email for the account.

       

      Regards,

       

      Line6Hugo

  • Line6Hugo Line 6 6,332 posts since
    Apr 8, 2007
    Currently Being Moderated
    Nov 13, 2009 9:45 AM (in response to Demokid)
    RE: Can't transfer RiffWorks 2 license to new owner...

    Hello,

       

      It's been a few days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to open a new question with us and we will answer your questions accordingly. Thanks!

       

      Regards,

       

      Line6Hugo

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