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1355 Views 2 Replies Latest reply: Nov 18, 2009 2:16 PM by Line6Miller RSS
leoschneider Just Startin'
leoschneider
1 posts since
Nov 16, 2009
Currently Being Moderated

Nov 17, 2009 5:09 AM

POD X3 new, serial already used...

Hi,

 

I just tried to register my new POD serial 21X3B1s5832003964 , but your system says it as already been entered by previous user. The shop told me that it was new, just box opened...

 

And I can't get any sound of my pod!!!

 

 

Please help!

 

Tks

 

Léo

  • timowens Gear Head
    timowens
    1,230 posts since
    May 14, 2007
    Currently Being Moderated
    Nov 17, 2009 5:27 AM (in response to leoschneider)
    Re: POD X3 new, serial already used...

    It was probably a returned unit, why else would if be registered (and not working)? I would try to take it back instead of trying to fix it yourself.

  • Line6Miller Line 6
    Line6Miller
    11,613 posts since
    Mar 28, 2006
    Currently Being Moderated
    Nov 18, 2009 2:16 PM (in response to leoschneider)
    RE: POD X3 new, serial already used...

    Hi,

       

      I created a support ticket for you so we can resolve this

       

      issue. Please respond to the ticket. Thanks.

       

      Q: What is a support ticket?

      A: A support ticket allows you to directly correspond with a

       

      Line 6 Support Representative. An email will be sent to you

       

      from Line 6 containing a link if a Line 6 support

       

      representative determines that a ticket is necessary to

       

      troubleshoot your issue. Please follow the link in the email to

       

      view your open ticket to work one on one with Line 6 Support.

       

      Please note: Sometimes support tickets will be filtered to spam

       

      and junk folders. If you did not receive an email from us

       

      indicating that a ticket has been created, please make sure to

       

      check those folders in your email host.

       

      http://line6.com/account/tickets/view/

       

       

      Line6Miller

       

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